I ordered two bras which were too big. Because they were on sale, Magic bra could not refund them (read the fine print!). However they worked diligently to resolve the situation. Good customer servi... See more
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Review summary
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Reviews shaping this summary
The service was good. These bras are comfortable. But sizing is inconsistent. The original bra I ordered some time ago (L) was a larger size than the XL I ordered this time. If you could get size... See more
Company replied
Nicely constructed bra in soft appealing fabric. IMHO, it runs small in both band and cup size. Luckily I had a Magic Bra extender from another order that I am using to increase the band.
Company replied
A bra that actually supports and shapes without making you sweat. It actually fits true to size. Looks good feels good!
Company replied
3.3
Average
687 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 1 week
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It is a scam
It is a scam. Once you buy a product they will keep charging your credit card. Ive had fraudulent transactions and had to cancel the card.
25 April 2026
Unprompted review
Reply from magicbraus.com
Hi Grishma,
We’re very sorry to hear about your experience and take concerns like this extremely seriously.
We want to be clear that we do not knowingly charge customers outside of their approved purchases. What you’ve described is concerning, and we would like to investigate this properly with urgency.
Please contact our support team directly at support@magicbraus.com with your order details so we can review your account and transaction history in detail and work with you to resolve this.
Support Filled , Flexible and Comfortable Bras
This is my second bra and I’m so ready to order more ! It’s comfy , versatile with your clothing. Especially the sports bra (content coming soon)
11 April 2026
Unprompted review
Reply from magicbraus.com
Hello,
Thank you for your lovely feedback.
We’re really happy to hear you’re enjoying the products. We appreciate your support and look forward to seeing more of your thoughts once you’ve had more time with them!
What a racket
What a racket! I ordered a size 36A and the bra I was sent was at least a D cup and way larger than 36”. Because the labelnsats 36A they are only offering partial refund.
Do not order unless you are prepared to be satisfied with whatever they send you because you cannot send it back for a refund.
14 April 2026
Unprompted review
Reply from magicbraus.com
Hello Claire,
This is not the experience we want for our customers, especially when it comes to fit and sizing accuracy. We understand how frustrating it is to receive an item that doesn’t match expectations, even if the label is correct.
Regarding refunds and returns, we absolutely do allow customers to request returns or exchanges in line with our policy, and we’d like to look into this case properly to resolve it for you.
Please contact us again at support@magicbraus.com with your order details so we can investigate this and find a fair resolution for you.
I haven't tried them yet but they are…
I haven't tried them yet but they are really sticky.
13 April 2026
Unprompted review
Reply from magicbraus.com
Hello,
Thanks for your feedback!
We’re glad you’ve received your order, though we’re sorry to hear the texture feels stickier than expected. The adhesive is designed to be strong to help ensure effectiveness once in use, but we understand it may feel a bit different before application.
If you have any concerns or need tips on how to use them properly, feel free to reach out to our support team at support@magicbraus.com, we’re happy to help!
Scams on returns
Accidently ordered wrong size. Instead of exchange for the right size, they offered keep the one I got (useless for me), order correct size for $10.00. Ok. So I spent $50,00 for this bra. However, the quality of this bra isn't good. I ordered Strapless Bra with under breast strap/hooks. Looks pretty but the sides do not hold boobs in despite having plastic rib. The hooks are not color coordinated - black bra with silver hooks. I have a regular strapless bra that fits better and stays in place better.
10 April 2026
Unprompted review
Reply from magicbraus.com
Hello Barbara,
Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience.
We apologize for the frustration around the size issue and the exchange option offered, as well as that the bra did not provide the support and comfort you expected. This is certainly not the experience we want for our customers, especially when it comes to fit and comfort. We’d really like the chance to look into this further and assist you directly. Please reach out to us at support@magicbraus.com with your order details so we can help resolve this for you.
The best bra I ever owned !!
1 April 2026
Unprompted review
Reply from magicbraus.com
Hello,
Thank you so much for your kind words!
We’re delighted to hear that it’s the best bra you’ve ever owned—that means a lot to us.
Bought the wrong size
Bought the wrong size. Reached out and quickly got a response and replacement bra.
I LOVE the bra I got (in the right size this time’s)
Now I have 4 😊
3 February 2026
Unprompted review
Reply from magicbraus.com
Hello,
Thank you for your feedback! We’re glad to hear that our team was able to assist you quickly and get everything sorted. It’s great to know you’re happy with your experience.
We truly appreciate your support!
Return response
I purchased two magic bras.
I am keeping one of the bras and would like to return the other bra.
I have been trying for four days to receive information to make my return. I have left three messages.
I have had no reponse.
I would not recommend this company for purchases.
2 April 2026
Unprompted review
Reply from magicbraus.com
Hello,
We’re very sorry to hear about your experience and the delay in responding to your return request. This is not the experience we want our customers to have.
Please reach out to us again at support@magicbraus.com, and we’ll make sure to assist you with your concern. Your satisfaction is very important to us, and we appreciate your patience while we resolve this.
Thank you for bringing this to our attention.
Great customer service
Customer service was great will purchase other products
2 April 2026
Unprompted review
Reply from magicbraus.com
Hello,
Thank you for your feedback.
We’re glad to hear you had a positive experience with our customer service. It’s great to know that’s encouraged you to consider purchasing from us again.
We really appreciate your support and look forward to serving you in the future.
No returns or refunds!
Size was not what was advertised (does not fit larger cup sizes) and they do not do returns or refunds!! It was a nightmare trying to contact them for a refund. They gave me $12 back on a $50 order when I asked to return and refund.
28 March 2026
Unprompted review
Reply from magicbraus.com
Hello Gian,
We’re very sorry to hear about your experience. We strive to provide accurate product information and smooth returns, and we regret that your order did not meet your expectations. To help resolve this properly, please reach out again to our support team directly so we can review your situation and assist you further.
Your feedback is important, and we want to ensure a better experience moving forward.
Even though the bra did not fit me
Even though the bra did not fit me, customer service was excellent. I will absolutely order from them again.
13 March 2026
Unprompted review
Reply from magicbraus.com
Hi,
Thank you for your feedback! We’re glad to hear that you had a positive experience with our customer service, and we look forward to serving you again in the future.
The bras I received are nothing like…
The bras I received are nothing like the ones in the picture. The fabric used for the cups is so small it could only possibly cover someone with AA cups. These bras are the correct size for chest circumference but are unusable due to lack of cups. They won’t take them back. Only offer to allow me to buy other bras from them at a discount. Why would I want to do that? This company should be avoided. I must add that I bought two bras exactly the same except for the color. The cups are totally different sizes from one color to the other. So, no quality control. Buy elsewhere.
Update: after some back and forth and posting on here, they are issuing a refund less $10.00.
10 March 2026
Unprompted review
Reply from magicbraus.com
Hi Lisa,
We’re very sorry to hear about your experience and sincerely apologize for the issues with your order. This is certainly not the level of quality or service we aim to provide.
We take feedback like yours very seriously and will review our quality control processes to prevent discrepancies between products and sizes. We encourage you to contact us directly so we can discuss a resolution and ensure your concerns are addressed properly.
Thank you for bringing this to our attention.
Holding the girls
The bra I bought from here hold the girls up quite well! I can work a full day without worrying about them popping out, or being in pain from the pressure.
13 March 2026
Unprompted review
Reply from magicbraus.com
Hello,
Thank you for your feedback! We’re glad to hear that your purchase is comfortable and supportive.
We truly appreciate your support!
Amazing customer service
After ordering a bra that was too small. I reached out to the company for assistance. They responded very quickly and were able to resolve my problem. They are very interested in customer service and want to be sure the customer is satisfied with their purchase. I appreciate it their response and their solution very much.
26 February 2026
Unprompted review
Reply from magicbraus.com
Hi Julie,
Thank you for sharing your experience. We are glad to hear that our team was able to assist you quickly and resolve the issue. Providing helpful support and ensuring our customers are satisfied with their purchase is very important to us. We truly appreciate your kind words and your support.
So comfortable and supportive
So comfortable and supportive; forgot I had it on!
10 March 2026
Unprompted review
Reply from magicbraus.com
Hello,
Thank you for your feedback. We are happy to hear that you are enjoying the comfort and support of your purchase. Your support means a lot to us, and we appreciate you taking the time to leave a review.
This product is a scam
This product is a scam. This bras is poor quite and not what is shown on the website. Do NOT buy this shyt. I will be reporting "trymagic" brand to the better business bureaus. This is a cheap replica of the photo on your website and the product looks nothing like what you show, false advertisement. You can't find a place to leave a review. They have no customer service and refuse to give refunds!!!!
20 February 2026
Unprompted review
Reply from magicbraus.com
Hi Ms. Washington, Thank you for sharing your feedback.
We’re sorry to hear that the product did not meet your expectations. That is never the experience we want for our customers.
Our product images reflect the actual items sold, and we take accuracy in presentation seriously. We also have an active customer support team that responds to all inquiries and handles return requests according to our stated policy.
If you feel your concern was not resolved properly, please contact our support team again through our official website with your order number so we can review your case in detail.
We take all feedback seriously and are continuously working to improve both product consistency and customer experience.
This is not as the advertisement and sale said it was
First when it offered a sale on the bras at a she price shipping was quoted for 1 price it didn't specify that it would be charged for each bra. Then it offered another bra at a bigger sale price so I got 3 all together. When I saw the charges to my debit card it charged 3 times for shipping and they were delivered today in 1 envelope. Also I tried to contact the company and make a complaint about the shipping costs and the sale prices and only a computer response was sent. Now I just put 1 on and their sizing is a lot smaller then what they suggested and now I have 3 bras that are too small that ended up costing way more then I planned on spending. Very disappointed in the quality and the sizing.
19 February 2026
Unprompted review
Reply from magicbraus.com
Hi Marcia, Thank you for your review.
We would like to clarify that we do not offer any type of membership program and we do not charge membership fees.
We have searched our system using your name and were unable to locate any order or account associated with it. If you believe a charge is related to us, please visit our official website and submit a support request with your full details and a screenshot of the transaction so our team can review it properly.
We’ll be glad to assist once we receive the information.
Best bra!
Easy to shop for. Shipping came on time. Bra is perfect! Exactly as described!
7 February 2026
Unprompted review
Reply from magicbraus.com
Hi Shannon, Thank you for your lovely review.
We’re so pleased to hear everything arrived on time and that you’re happy with your purchase. It’s great to know the experience met your expectations from start to finish.
We truly appreciate your support.
The service was good
The service was good. These bras are comfortable. But sizing is inconsistent. The original bra I ordered some time ago (L) was a larger size than the XL I ordered this time. If you could get size consistency you would have a perfect product.
26 January 2026
Unprompted review
Reply from magicbraus.com
Hi Roxanne, Thank you for your thoughtful feedback.
We’re glad to hear you’re happy with the comfort and service. We also appreciate you pointing out the sizing difference you experienced. Consistency is important, and feedback like yours helps us review and refine our sizing standards across batches.
We’re actively working on improving size accuracy and clarity to ensure a more reliable fit moving forward.
Thank you again for your honest review and support.
Got the wrong size bra and changed for a membership
I ordered a bra, and they sent me the wrong size and i send a emailto let them knowand never got a answer. Then they charged me $39.97 for a so-called membership that I never agreed to. I have called twice already to get a refund for the $39.97. They said, "We canceled the membership, and your refund should be back in your account in 4-5 working days." That was the first time I called, and I never got it. So I called again, and it was the same thing, and I never got it again. Why would you all do this to people?
8 January 2026
Unprompted review
Reply from magicbraus.com
Hi Virginia, Thank you for bringing this to our attention.
We understand how concerning unexpected charges can be. We want to clarify that we do not offer any membership program and we do not charge membership fees.
We have searched our system using your name and were unable to locate any order or account associated with it. If you believe a charge is connected to us, please visit our official website and submit a support request with your full details and a screenshot of the transaction so our team can investigate properly.
We’re here to help once we receive the information.
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