MacFinder - Apple Resale & Trade-ins Reviews 

7,878
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 593 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the refurbished Apple devices, noting that the machines arrive looking pristine, operate flawlessly, and function just like brand new equipment. Buyers also appreciate the competitive pricing and swift delivery, with many orders arriving promptly in secure packaging alongside original accessories. However, some customers also noted occasional technical glitches, such as minor hardware faults or setup hiccups upon arrival. For instance, a few buyers experienced specific issues like a faulty charging cable, incorrect language inputs, or a speaker problem that required prompt attention.

What people talk about most

Product

People report positive experiences with product, highlighting that refurbished computers arrive in pristine,... See more

Service

Clients share positive opinions on service, highlighting outstanding support and prompt turnarounds during... See more

Quality

Customers had positive experiences with quality, often describing their devices as looking brand new with no... See more

Price

Users describe positive interactions with price, frequently highlighting that devices are offered at very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn't really have been a better experience. I've got an M5 Macbook Air in pristine condition. Ordered Wednesday afternoon and received Friday morning. All diagnostics checked and 100% perfect.... See more

Rated 5 out of 5 stars

Traded in a MacBook Pro online. The system was easy to use and customer service (a human, no less!) really helpful. Once dispatched the payment, as agreed, was received in super quick time. Havin... See more

Rated 5 out of 5 stars

I was on a lookout for a new MackBookPro M5, found one in excellent condition at a very competitive price. Had a few questions and their friendly support team quickly provided all of the inform... See more

Rated 5 out of 5 stars

Dealing with Macfinders was a pure joy. Their website is easy to navigate and very transparent. I bought a 3 year old 24 inch iMac. With a small discount I consider the machine to be a total bargain.... See more



Company details

  1. Computer and Accessories Store
  2. also in
  3. Computer Accessories Store
  4. Computer Service
  5. Computer Store
  6. Recycling Center
  7. Used Computer Store

About MacFinder - Apple Resale & Trade-ins

Written by the company

MacFinder – UK's Leading Refurbished Apple Macs & Trade-In Services

MacFinder is the UK's premier specialist retailer of refurbished Apple computers. We offer an extensive range of certified refurbished Macs, including MacBook Pro, MacBook Air, iMac, Mac Mini, and Mac Pro models. Explore our wide selection of quality refurbished Apple products available now at MacFinder.co.uk.

Why Choose MacFinder?

  • 1-Year Comprehensive Warranty: Every refurbished Mac includes a one-year warranty covering hardware defects and repairs, including battery health—something most refurbishers exclude.
  • 14-Day Money-Back Guarantee: Buy with confidence knowing you have 30 days to return your Mac if you're not completely satisfied.
  • Free Express UK Delivery: All orders come with free insured, tracked, and timed delivery across the UK seven days a week.
  • Expert Apple-Certified Team: Our experienced technicians thoroughly test and professionally refurbish every Mac to ensure peak performance and reliability.
  • Detailed Refurbishment Process: Each device undergoes a rigorous 32-point inspection, ensuring comprehensive quality assurance and reliability.

Our Refurbished Mac Process

Every Mac at MacFinder is carefully refurbished by our in-house Apple-certified technicians. Our detailed refurbishment process involves thoroughly cleaning, upgrading essential components, and conducting a rigorous testing procedure. Every refurbished Mac features updated storage technology, freshly installed macOS, and fully tested hardware, ensuring each device meets our stringent quality standards. Learn more on our Product Condition page.

Sell or Trade-In Your Mac Easily

Turn your old Mac into cash or store credit effortlessly. Our streamlined trade-in process offers instant, transparent quotes with no hidden costs. We provide free packaging and UK-wide collection, accepting all MacBook, iMac, Mac Mini, and Mac Pro models. Start your trade-in today on our Sell My Mac page.

Extended Warranty & Service Plans

Every Mac purchased from MacFinder includes a complimentary one-year warranty. For added peace of mind, we also offer optional extended service plans covering hardware repairs, battery replacements, and more. Find detailed information on our comprehensive Warranty & Service Plans page.

Committed to Sustainability

Buying refurbished is not just cost-effective; it's also environmentally responsible. MacFinder helps reduce electronic waste by refurbishing and extending the life of pre-owned Macs, ensuring sustainable technology practices.

Discover More

Explore our full range of refurbished Macs, learn about our unique refurbishing process, or begin trading in your device today:

The UK’s No.1 Apple Reseller

Written by the company

Refurbished Tech, Reduces e-Waste
A report by the UK government found that we’re one of the largest e-waste producers. On average, per person, we create 23.9kg of e-waste a year, and in our households, we have up to 20 unused devices. We’ve made it our mission to help reduce those averages. We’re on track to prevent over five tonnes of e-waste this year. Help us smash that target!

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(7,878)

540 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I sold my MacBook Air to MacFinder. The process was super quick and the money was paid in the day after. Thank you so much.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Faultless service

Faultless service. Sold my imac in excellent condition and MacFinder paid the full quoted amount within 2 days of me despatching the mac! Exceeded expectations. I was very wary but now happy and would use them again.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

I bought a refurbished MacBook Pro from…

I bought a refurbished MacBook Pro from MacFinder having heard good things, and having had really good responses from live chat on their website with a few questions I'd had. The positive reviews are definitely accurate and it was really great experience ordering from MacFinder.

Everything was high-quality and very much fitted the Apple product I was purchasing, an almost Apple experience. Payment through PayPal was pretty seamless, and delivery was prompt. The packaging was great, the little touches (an envelope and paper between the keyboard and screen) and care that has evidently given to the product were first-class.

Even though the product I bought was labelled as standard condition, there are no signs of wear and the battery was in really good condition.

I will be ordering through MacFinder again without hesitation.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with my purchase…

I couldn't be happier with my purchase from MacFinder. I bought a refurbished MacBook Air as a Christmas present and, when it arrived, I was genuinely amazed by the condition.

The laptop is absolutely immaculate. I've inspected it carefully and cannot find a single scratch or mark anywhere. If I didn't know it was refurbished, I would honestly think it was brand new!

I also took the time to set it up and run a full range of Apple hardware diagnostics, checking the battery, screen, keyboard, trackpad, Touch ID and other components. Everything passed with flying colours.

It's reassuring to buy a refurbished product and receive something in such outstanding condition. The MacBook looks fantastic, works perfectly in all the tests I've carried out, and has exceeded my expectations.

I'm absolutely delighted with my purchase and wouldn't hesitate to recommend MacFinder to anyone considering a refurbished Apple product.

Five stars – thoroughly deserved!

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very quick delivery and got an amazing MacBook Pro with a few “scratches” that I can’t even notice for an amazing price. Very very very happy. Would highly recommended and with the 1 year warranty I am very very happy.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, MacBookPro exactly as described, if not better - for a "fair" condition, I can't find a mark on it.

20 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company *****

Traded in a MacBook Pro online. The system was easy to use and customer service (a human, no less!) really helpful.
Once dispatched the payment, as agreed, was received in super quick time.
Having twice purchased through the website I cannot praise MacFinder highly enough.

22 October 2026
Rated 5 out of 5 stars

I found exactly what I wanted

I found exactly what I wanted, fast, and the delivery was really fast too. I am editing a short film at the moment, and my old Mac was just not powerful enough. It was also a really good price as I had found another refurbished Mac with 16GB RAM for £200 less, this one has 64MB RAM, so it is much faster. I am a very happy customer.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Order came quickly, fab price and advertised truly and packaged safely. Couldn’t be happier! Will use again in the future.

15 October 2026

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