Ohk Energy Reviews 

240
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable staff, the helpful sales representatives, and the remarkably fast, efficient installation process. People appreciate the exceptionally clear communication throughout the entire project, the helpful guidance with available grants, and the very tidy work left behind by the installation crews. Some reviewers were not happy with the after-sales support, noting significant difficulties in securing a timely response or a callback when issues arose. Consumers also mentioned occasional internal communication gaps within the organization and frustrating problems reaching someone for assistance after the installation was successfully completed.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient installations,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that sales representatives, roofers, and... See more

User experience

People report positive experiences with user experience, highlighting seamless installation processes and... See more

Product

Reviewers highlight ambiguous experiences regarding the product, with opinions widely split between high... See more

Customer service

Consumers find customer service experiences to be highly mixed and divided. While many reviewers praised the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

From first contact the experience was brilliant. From sales representative, James, very knowledgeable and answered every question, the roofer’s were very efficient and fast. 20 panels fitted in hou... See more

Company replied

Rated 5 out of 5 stars

Good communication, Professional and Efficient. Had a great experience with OHK from the start. Originally I had planned on getting 10 panels but when the roofer came I asked would it be possibl... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with OHK Energy. From start to finish they were exceptional. The sales rep advised us on our needs and requirements. After this the communication was excellent. The panel... See more

Company replied

Rated 4 out of 5 stars

I requested quote for 10kw battery which was received and I processed with order. None of the engineers or installers had access to my file for decisions on positions of panels. 9kw battery was instal... See more

Company replied


Company details

  1. #5 of 5 best companies in Solar Energy Company
  2. #1 of 1 best companies in Environmental Renewable Natural Resources
  3. #1 of 1 best companies in Heating Contractor

Written by the company

Ohk Energy is Ireland’s largest SEAI-registered renewable energy provider, specialising in solar PV, heat pumps, battery storage, and complete home energy upgrades. Operating nationwide with over 270 employees and a fleet of 130+ vehicles, Ohk Energy installs and services thousands of systems each year across residential, commercial and agricultural sectors. Ohk Energy manages the full customer journey, from initial consultation and grant support through to installation and ongoing maintenance. The company is triple ISO accredited (ISO 9001, ISO 14001, ISO 45001) and a Deloitte Best Managed Company, reflecting its commitment to quality, safety, and continuous improvement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

240 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(240)

208 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad Technical Service

Got my 16 Panels installed on Friday afternoon, I don’t know what the engineers did but I cannot get hot water from the tap.
I have tried calling the company but they keep promising to get someone to call me.
They have really disappointed me, I don’t know why they will turn off the main electrical system before installing and forget to check the heat pump system before leaving.
This is not good enough, also the app is also not working.
I am not happy with this service.

14 August 2026
Unprompted review
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Reply from Ohk Energy

Hi, we’re very sorry to hear about the issues following your installation. This is not the experience we want for our customers. Your concerns have been passed to the relevant department as a priority, and a member of the team will be in touch to resolve this.

Rated 5 out of 5 stars

Great company to deal with. 👌

Great company to deal with. Work first class and no time wasted. Very neat and tidy installation and staff super friendly. 100% all round from 1st phone call to payment. Will be dealing with them again in the future definitely. Highly recommend ohk all day long.

29 July 2026
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Reply from Ohk Energy

Thanks for the review :)

Rated 5 out of 5 stars

Excellent service

Our initial experience with the sales assistant was excellent. He was very knowledgeable about all aspects of the installation, costs and savings possible. He had hard data available to demonatrate his claims about the performance and savings. My hesitation about getting solar was whether it would save me money or I could afford to install it. In the end the value of electricity savings exceeded the payments due on the loan for the solar system. The installation of our 18 panels and 2 5kwh batteries was fast (a few hours) and the installers were careful when working on our property. There were no issues after installation. Their app was easy to use and very user friendly.

14 July 2026
Unprompted review
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Reply from Ohk Energy

Thanks for the review :)

Rated 4 out of 5 stars

ordering a Zappi EV Charger (Current Solar Customer)

There were some positives and some negatives. I had to ring 3 times in order to get in contact with someone from the add-on department. Eventually I got an email from them. When contact was made the responses were quick and informative and the order was put in. However the lead-time of 10-12 weeks is a bit off putting and the price was a bit high but I am hoping that because i paid that bit extra that the quality of the charger and the install will be worth it.

10 August 2026
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Reply from Ohk Energy

Thanks for the review, unfortunately with the surge in demand for solar in the last few months, our lead times are a little longer than we would like, we are working in the background to reduce this for the future :)

Rated 1 out of 5 stars

Think again before dealing with them

I have to give one star as there is no zero. I paid the deposit for solar panels installation on April 26 and supposed that the installation with in 6-8w. No communication at all from their side to schedule. I called them to give me till now three different installation dates. They don’t even call to cancel their scheduled dates. They dropped the electronic staff outside the house for rain and rust. My friends get so much better service with other companies with similar price

13 August 2026
Unprompted review
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Reply from Ohk Energy

We apologies that you have had some issues with the installation schedule, I have passed this through to our scheduling manager for further investigation.

Rated 1 out of 5 stars

I used OHK 2 years ago for pv panel…

I used OHK 2 years ago for pv panel fitting and found them good. In April 2026 I contacted them re getting a battery fitted. Long delay in reply to email and questions not answered. Not available to discuss by phone though I requested it. Waste of time. I've moved to another company.

24 April 2026
Unprompted review
Ohk Energy logo

Reply from Ohk Energy

We’re very sorry to hear about your recent experience, particularly as you had a positive experience with us previously. We appreciate how frustrating the delays in communication and unanswered questions must have been.

We’re glad to hear that you have since managed to get sorted, but we would like to highlight your experience internally for further investigation and to help us improve our communication going forward.

If you’re happy to do so, please send your contact details to info@ohkenergy.com so our team can look into what happened.

Rated 5 out of 5 stars

Recommend without hesitation

Ohk Energy provided an excellent service. It started with Mark our sales consultant and every member of the team who came to our house delivered to the highest standards. Installation was quick and seamless and to the highest standards. I would recommend Ohk without hesitation.

27 July 2026
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Reply from Ohk Energy

Thanks for the review :)

Rated 5 out of 5 stars

Good communication, Professional and Efficient.

Good communication, Professional and Efficient.

Had a great experience with OHK from the start. Originally I had planned on getting 10 panels but when the roofer came I asked would it be possible to get more up on the roof and we got two more without any problems.
All the staff I dealt with from start to finish were great and the Electrician (Alan) who came out at the end to connect up everything and went through the app with me was a gent.

I would be recommending OHK.

22 June 2026
Unprompted review
Ohk Energy logo

Reply from Ohk Energy

Thanks for the review :)

Rated 5 out of 5 stars

How professional your staff are

How professional your staff are.
From start to finish.
Even the after care absolutely great.
I can't fault anyone or anything.
Installation was around September 2025

8 September 2025
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Reply from Ohk Energy

Thanks for the review Alan :)

Rated 5 out of 5 stars

Very good installation and good…

Very good installation and good communication all the way from start to finish. I found them not pushy for deposit and rest of money.
Can’t recommend enough.

8 May 2026
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Reply from Ohk Energy

Thanks for the review Asad :)

Rated 2 out of 5 stars

We ordered 22 panels and only received…

We ordered 22 panels and only received 20 and the roofers did not tell us and left....
After installation service is not great and trying to get information or a person to call out is not easy as we would like further options on increasing solar capacity.

8 August 2025
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Reply from Ohk Energy

Hi Ciara, Thank you for the review, we are sorry that we have not met your expectations - I have passed this through our aftersales team who will be in touch.

Rated 5 out of 5 stars

OHK provided excellent quality work

OHK provided excellent quality work. The staff arrived on time and worked diligently to complete the install. They were very tidy and neat in their work. I work for a PPE company and I noticed that they all have the proper PPE and were extremely professional. The communication from their sales representative from outset was clear and he was always contactable.

7 August 2025
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Reply from Ohk Energy

Thanks for the review Catriona :)

Rated 5 out of 5 stars

Very satisfied from start to finish

Very satisfied from start to finish. The whole system was explained well and any questions we had were dealt with comprehensively. All workmen were very professional and polite and there was minimal disruption to the household. Very satisfied with the whole process.

20 March 2026
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Reply from Ohk Energy

Thanks for the review Antoinette :)

Rated 5 out of 5 stars

Very positive experience

Very positive experience, everything Keith sold us on the product has been met & exceeded. Very happy with the system we put in.

We have our Solar system in over a year & it has generated nearly 10% more Kw's than forecasted.

7 August 2026
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Reply from Ohk Energy

Thanks for the review Barry :)

Rated 5 out of 5 stars

The installer who came to troubleshoot…

The installer who came to troubleshoot the system was very professional and competent. He was right on time and performed all the work without giving us any trouble and sucessfully restored the system and all functionality. Thank you very much. Highy Recommended.

4 August 2026
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Reply from Ohk Energy

Thanks for the review Athar :)

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