Online Home Shop Reviews 

27,734
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 7,977 reviews, reviewers had a great experience with this company. Customers frequently mention that the products are of exceptional quality, offering wonderful value and very reasonable prices across a wide range of household items. People also appreciate the wonderfully easy ordering process and quick dispatch times, noting that purchases usually arrive promptly and are safely packaged. Though some customers experienced unexpected delivery delays or missing parcels, others noted occasional issues with items arriving damaged or broken in transit. A few reviewers also mentioned encountering difficulties when trying to resolve these problems or arrange replacements with customer support.

What people talk about most

Product

Users describe positive interactions with product, highlighting a great selection of affordable home items... See more

Delivery service

Clients share ambiguous opinions on delivery service, reflecting a high level of disagreement. While many... See more

Quality

Reviewers mention positive feedback about quality, expressing satisfaction with products that feel... See more

Order

People report ambiguous experiences with order, reflecting a distinct split in customer satisfaction. While... See more

Price

Customers had positive experiences with price, consistently praising the amazing bargains and very reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices for house and garden basics. I did have an issue with faulty stitching on a couple of items which Customer Services resolved extremely well and responded to contact really quick. Will... See more

Company replied

Rated 5 out of 5 stars

On receiving my parcel I noticed 1 item was missing. This has never happened before! I emailed the company and within 24hrs I received a reply from Thaniyah apologising for the error and offered a... See more

Company replied

Rated 5 out of 5 stars

Found this beautiful Rust Colour Tree and fell in love with it. I ordered it and it didn’t arrive on time but I hadn’t read it properly that this tree was a pre order i contacted Online home shop and... See more

Company replied

Rated 5 out of 5 stars

I am so impressed with the OHS 3 Pack Animal Print Storage Books - Multi. They are of excellent quality—sturdy, durable, and crafted so well that they look like real, high-end decorative coffee table... See more

Company replied


Company details

  1. Bedding Store
  2. Curtain Store
  3. Home Goods Store
  4. Linens Store
  5. Rug Store

About Online Home Shop

Written by the company



Welcome to Online Home Shop. Buy your favourite homeware brands direct. Shop the full range of bedding, curtains, towels, throws and rugs.

Why Online Home Shop?

  • Amazing Prices - You won't find better value, with bedding from £1!

  • Huge Range - bedding, curtains, rugs, throws towels & more, we've got you covered

  • Express Delivery Option - need it in a hurry? We've got Next Day Services that will deliver fast

Contact info

4.1

Great

TrustScore 4 out of 5

28K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 56% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(27,734)

7,453 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had lots of orders from here,this time…

Had lots of orders from here,this time I had to send 2 sets of towels back I wasn’t happy with them. I’ve been trying to get a refund since the 17 August,emailing to tell them I’m waiting for my refund I’ve sent over the order number,tracking number but it’s failing on deaf ears,seems like I’m going to have to get a charge back from my bank,I’m fed up now of going back and forth with them. I’ll never use this company again,buyer beware…

7 August 2026
Unprompted review
Rated 3 out of 5 stars

Dont buy furniture units

Dont buy furniture units
Very aesthetically pleasing but quality terrible
I am one of thier affiliates and i praise other items previously purchased but the self assembly furniture is awful and if you make a mistake screws get damaged and the wood splits

5 September 2026
Unprompted review
Rated 2 out of 5 stars

I received 2 boxes which I was…

I received 2 boxes which I was expecting as it was a large order. 1 box contained part of my order, 1 box was somebody else’s. It’s taken several emails - some not being replied to to be finally asked if I want the remainder of my order - have had no confirmation of my reply so still don’t know if I’m getting my other items. These were for my new business. Items ordered to match but only received half of them - no matching sets!! Not happy. Doesn’t bode well for future orders!

1 September 2026
Unprompted review
Rated 4 out of 5 stars

They were so long on sleeve

They were so long on sleeve, the small to medium is what I ordered, not returning will use to keep warm in house not for my walks, also disappointed no pockets. Saying all this they were only eight pounds so they are what advertised

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Dreadful customer service given email…

Dreadful customer service given email from there WhatsApp what doesn’t work ordered month ago still not received my order don’t expect any help if your order goes missing or they don’t send it . I’ve orderd before no problems but this time won’t be using them again

6 September 2026
Unprompted review
Rated 5 out of 5 stars

My go to shop for value

As everything I have bought from OHS I was very pleased with the value for money and always check each day if there is anything new I fancy, and the quick delivery is great

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Awful service

Placed order before 2pm, paid extra for Saturday delivery, they did not bother shipping my items.... Will not shop with them again.... Awful service...Hope you will send a refund at least...

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Awful!

Awful!
The bathroom storage unit I ordered arrived with nearly every single piece damaged. There was even one piece that has clearly been "repaired" badly with tape. I took photos of every single pannel and had returned it to an inpost locker within hours of it being delivered. I sent more detailed photos to customer service and it takes them days to respond aswell. I had initially asked for a replacement but with the lack of customer service I have now requested a refund. It will be interesting to see if this happens or not!

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I was really impressed with the customer service from Limeez. Unfortunately, the item arrived damaged, but Limeez dealt with the issue quickly and professionally. I received a full refund and was also able to keep the item, which I really appreciated. Thank you, Limeez, for making the whole process so easy and hassle-free. Excellent customer service — I would definitely recommend! ⭐️⭐️⭐️⭐️⭐️

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I order from OHS frequently

I order from OHS frequently. They're products are good, delivery service also very good.
I did make an order recently for their next day delivery which I paid £9.99 for. Sadly the order didnt arrive the next day...or the next day after that, it arrived the day after.
I got in touch with customer service. Sharntè was a great help, she issued my refund straight away for the delivery expense..no questions asked.

I was happy with my order as always

Thank you Shantè 😊 🙏

1 September 2026
Unprompted review
Rated 5 out of 5 stars

I have used OHS several times never had…

I have used OHS several times never had ant issues what so ever until this latest order, which was not anything OHS had done it was purely someone taking the delivery and denying they and it, and OHS sorted all this out instantly

That experience will not put me off using them again

4 September 2026
Unprompted review

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