One4all Gift Cards Ireland Reviews 

4,588
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Considering 329 reviews, most reviewers were unhappy with their experience overall, citing numerous persistent problems with the service. Consumers frequently experienced frustrating technical issues when trying to navigate the website and complete the difficult card verification processes online. People also noted that customer support representatives were often unhelpful, difficult to reach, and extremely slow to respond to pressing inquiries. Some reviewers were happy with how straightforward it was to purchase digital vouchers online and take advantage of the virtual visa feature. Other people also appreciated receiving prompt assistance from helpful customer service agents when minor account or card issues needed resolving.

What people talk about most

Product

Consumers find product to be a mixed experience, with strong disagreement among reviewers. Some customers... See more

Payment

Users describe negative interactions with payment, frequently reporting that cards fail to work both online... See more

User experience

Customers consistently note ambiguous experiences with user experience, reporting that the platform is... See more

Website

Reviewers express considerable frustration and negative feedback regarding the website and online systems.... See more

Customer service

Reviewers highlight negative aspects of customer service, describing experiences as incredibly disappointing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I liked that I didn't have to queue in a post office to buy 48 vouchers. However I am gifting these vouchers and I was very disappointed that every voucher was in a sealed envelope with my full name a... See more

Company replied

Rated 3 out of 5 stars

There was some confusion about wether you can cash in the balance on card also about the Visa option,but was able to clarify the issues Some of the phone staff were useless but others were brilliant.... See more

Company replied

Rated 3 out of 5 stars

I wanted to convert my Christmas gift vouchers to PS5 game vouchers. I managed to get it to work with 4 cards, but my fifth card wouldn't work. The reasons given by the error messge we're kinda unhe... See more

Company replied

Rated 3 out of 5 stars

It took a few times before I could manage to complete the process ! So it wasn’t as straightforward as I thought . It seemed to go into a loop a few times and I wasn’t sure if the transaction had g... See more

Company replied


Company details

  1. #10 of 10 best companies in Corporate Gift Supplier

Written by the company

With a One4all Gift Card, you can be sure you’re giving a gift your recipient will love. Why? They can spend it almost anywhere, on almost anything – whether they’re a fashionista who needs to stay on top of the latest trends, a foodie with an adventurous palate, a movie-buff who can’t miss seeing the latest blockbuster on the big screen, a spa goddess who loves being spoiled with luxury treatments, or a tech guy who’s not himself without the best gadgets…we could go on! With hundreds of stores and services to choose from, the One4all Gift Card is the ultimate gift of choice. Our Gift Cards come in both Physical and Digital versions (which can be customised & sent with a personal video message), and can redeemed with top retailers across Ireland such as Tesco, Penneys, IKEA, Arnotts, Harvey Norman, Woodies & many more. If you have experienced an issue spending your card either in-store or online, or need assistance in any other way, please email custserv@one4all.ie quoting 'Trustpilot' and we will be happy to resolve the issue to your satisfaction. Contacting our customer service team is the best way to reach a swift and satisfactory resolution to any issue. We look forward to hearing from you.

One4all Gift Cards

Written by the company

Say Thank You Teacher with a One4all Gift Card
From the first shaky sentence to the moment everything finally clicks, teachers and SNAs are there for it all. The quiet encouragement. The extra patience. The belief that helps shape confidence, curiosity and young minds. A One4all Gift Card is a simple gesture that carries real thought behind it. It gives your child’s teacher or SNA the freedom to choose something they truly want, whether that’s a small treat, something special, or something they’ve had their eye on for a while. With a One4all Gift Card they can spend it directly in-store or online with 1000s of retailers on 1000s of brands like Penneys, Brown Thomas or Currys so they’ll find something they’ll truly love. To make your thank you even more special, every gift card purchased on our website before the 29th June comes with a FREE Super Teacher greeting card, big enough to be shared, signed and filled with messages from the entire class.

Contact info

2.7

Poor

TrustScore 2.5 out of 5

5K reviews

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2.7

All reviews

(4,588)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

One4all is brain dead

What a messed up system those guys are playing in.
I paid 2 number of 150 quid for a friend birthday, 300 in total, while the only gift card I received is 150quid, and 3 days afterwards, they confirm they did not send the 2nd link and they will send it on that day, now is 7 days afterwards they confirmed in the email they sent the 2nd 150 quid gift card to "differnet recipient". One4all is such a buggy waste of time

5 September 2026
Rated 5 out of 5 stars

Easy to make purchase

Easy to make purchase. Clear and straight forward process

24 August 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Ed, thank you for taking the time to leave us a review. We appreciate your feedback on our ordering system, warm regards, the O4a team.

Rated 1 out of 5 stars

Recent One4all promotion

I participated in the recent One4all promotion ("Buy a €50+ gift card before September 7th to get a €5 bonus code"). I bought a gift card meeting all the conditions on time, but I haven't received the bonus code yet.

22 August 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi, We are sorry to hear this. Please get in touch directly to our Customer Service team by emailing help@one4all.ie or by calling 01 8708100. and they will assist you with this matter and they can investigate this further for you and help resolve this.

Rated 5 out of 5 stars

Customer service from Brenda was great!

There was an issue with two digital cards I received and a lady called Brenda assisted me, she was very professional and speedy and sorted the issue straight away, great service!

20 August 2026
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Reply from One4all Gift Cards Ireland

Hi Melanie, We're so happy to hear our team member Brenda provided such professional and speedy assistance with your digital cards. We truly appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Very happy with buying one for all…

Very happy with buying one for all voucher online. Kept in touch with me & let me knew when recipient recieved voucher by text. Excellent will buy sgain. Thank you

19 August 2026
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Reply from One4all Gift Cards Ireland

Hi Mary, We are so pleased to hear you had such a positive experience with our online voucher service and appreciated our communication. We look forward to assisting you again!

Rated 2 out of 5 stars

Didn’t deliver digital gift card as was…

Didn’t deliver digital gift card as was promised, had to follow up again with their customer service after intended recipient said it never came and had check all folders - thankfully the recipient told me this!!!

21 August 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi John, We are truly sorry to hear about the issue with the digital gift card delivery. We’ve sent you a message via your Trustpilot account requesting a few additional details so that we can follow up on your concerns and assist in resolving the issue.

Rated 1 out of 5 stars

SOoOoo BADDDDDD...

Could not recommend them or their app LESS!! Absolutely horrific and cannot believe i eventually gave into their demanding a scan of my passport and face for the PIN they issued me for card I have worth hundreds of euro to stillllll not work!!

Horrific scam. I feel so cheated by them out of so much money..... they are absolutely and utterly awful

24 August 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi , Our Chip & PIN & Digital Reloadable Gift Cards can hold higher values but, in order to be able to do this and comply with anti-money laundering laws, they require ID verification and are therefore considered non anonymous e-money cards.

We use ID-Pal to collect the required information as the process is easy, takes just a few minutes and all the data is securely held in line with GDPR requirements.

This process provides additional security to protect our cardholders against fraud and ensures a high level of security for processing personal data.
We have reached out to you through your Trustpilot account for further information so we can follow up and help resolve this issue for you.

Rated 1 out of 5 stars

Ordered a gift card on the 12 August…

Ordered a gift card on the 12 August for my brother in law. 18 August still not delivered. Very poor service.

18 August 2026
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Reply from One4all Gift Cards Ireland

Hi Gill, We are truly sorry to hear about the delay with your gift card delivery. We have reached out to you through your Trustpilot account for further information so we can follow up and help resolve this issue for you.

Rated 1 out of 5 stars

Don’t give yourself the stress

Took ages to be able to purchase the online vouchers, had to move from my phone to a laptop and try several different browsers. Then 2 of the digital vouchers didn’t come through and two weeks later I am still waiting on them to be issues. The staff I have been email and speaking to on the phone don’t seem to have the ability to just issue me with new digital vouchers or post me replacement ones without saying it’ll take 2-3 business days to review by request/query! Won’t be using them ever again after this experience

10 August 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi , We are sorry to learn about the difficulties you encountered with your online voucher purchase and the subsequent delay in receiving them. To help us look into this issue and resolve it as quickly as possible, we’ve reached out to you through your Trustpilot account for some additional information.

Rated 5 out of 5 stars

Customer Service was very good

Customer Service was very good when I had an issue using my card,suggested using my card to buy a virtual visa and I was then able to purchase what I wanted from a retailer that was not listed

4 August 2026
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Reply from One4all Gift Cards Ireland

Hi Elaine, We're so glad our customer service team could assist you effectively with your card issue. It's wonderful to hear that our suggestion helped you make your desired purchase. We appreciate your positive feedback!

Rated 1 out of 5 stars

awful convoluted verficiation process…

awful convoluted verficiation process for the card and i havent used it yet. A bank debit card is so much easier, why can't people do a simple credit transfer instead of supporting this state monopoly shake down

5 August 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi , We appreciate you sharing your experience regarding our card verification process. If you're having trouble using your gift card, our Customer Service team is here to help. Simply email us at help@one4all.ie or call 01 8708100., and we'll do our best to resolve the issue for you and help you spend your card.

Rated 1 out of 5 stars

Excessive fees

Really taken aback by the amount of fees taken from these gift cards that are bought for cash. I have a few unused cards that I am currently checking balances on and the majority of the gift cards has gone on monthly fees. It feels excessive to be honest. Will not be buying these for anyone going forward.

5 August 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi, We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of €1.45 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted so please reach out to our Customer Services team via help@one4all.ie or via phone at 01 8708100.

Rated 2 out of 5 stars

Not user friendly

Since the feature addition of having to insert names to send at point of purchase, it has become a much more frustrating buyer experience.
When I bulk buy, I want to be able to just purchase and have them sit in my account till I'm ready to send them. I have to send them all to myself and then unsend. The site is not user friendly as you keep having to scroll down and wait for it to load.
Also, when I have a certain count of the same monetary amount, it would be great to display it in that way eg; 10 €15 vouchers. It's too glitchy and time consuming. I'm considering buying vouchers elsewhere for ease of purchase and distribution.

4 August 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Sarah, We sincerely apologize that the recent changes to the purchasing journey have resulted in a less convenient experience for you. We understand the challenges this creates when managing bulk purchases and appreciate your suggestions regarding voucher assignment, account display, and website usability.

Customer feedback plays an important role in shaping future improvements, and we will ensure your comments are passed to the appropriate team for consideration.

Rated 3 out of 5 stars

It took a few times before I could…

It took a few times before I could manage to complete the process !
So it wasn’t as straightforward as I thought .
It seemed to go into a loop a few times and I wasn’t sure if the transaction had gone through or not !
You certainly need to allow time to complete it !!

26 July 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Deirdre, We appreciate you sharing your experience with us. We are sorry to hear that the process was not as smooth as expected and caused confusion regarding your transaction. We are actively looking into ways to make our system more straightforward and user-friendly to prevent such loops in the future.

Rated 5 out of 5 stars

One4all,was easy to use

One4all,was easy to use

Has im not a computer user but managed to use the site and I will use again in the future

26 July 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Margaret, We are so pleased to hear you found our site easy to use and plan to return! Your positive feedback means a lot to us.

Rated 1 out of 5 stars

18 month validity means NOTHING

One4All had to update the validity period of their cards - it used to be very limited and they would start removing the balance month by month, which got changed about a year ago to reductions in the card value after 18 months of issue.
I tried to check a card online after one year, and suddenly somehow the card was deemed "invalid" (yes, I had successfully checked the balance online before). So apparently the company doesn't read their own policies on validity and decided to renege 100% on cards.
There is no customer service - you get an automated reply of "we are experiencing high volumes of calls" from their help centre (always a bad sign) and no answer. Might as well just set fire to your money - you won't get any value from All4One.

1 August 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi Lena, We are truly sorry to hear about the difficulties you experienced with your card's validity and the challenges you faced reaching our customer service team. We want you to enjoy spending your gift card and to treat yourself to something soon! It’s best to spend your gift card within the first 18 months. After that a charge, as set out in the T&CS, of £0.90 commences monthly, and helps us keep any remaining funds secure. We would be happy to discuss the amount deducted. We have reached out to you through your Trustpilot account for further information so we can follow up and help resolve this issue for you.

Rated 5 out of 5 stars

What to gift to someone who seems to have it all

As most people have everything they need, the One 4all gift cards are a blessing. It enables the recipient to buy whatever they want in numerous ways, throughout the country. Be it clothes, airplane tickets, hotels etc. Ideal gift for all age groups
I used the email option which was quick, easy and received by the Recipient so quickly. Such an easy way to gift, without leaving your home. Pleasant transaction

26 July 2026
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Reply from One4all Gift Cards Ireland

Hi Angela, We are so pleased to hear that our gift cards provided such a convenient and versatile gifting solution for you. It's wonderful to know that the email option was quick and easy, ensuring a pleasant transaction. We appreciate your kind words.

Rated 1 out of 5 stars

Worst company ever

Worst company ever. Cards don't work half the time as they continually deduct money from you. They are pretty much scammers. Never buy their cards.

25 July 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi, We are sorry to hear about your negative experience with our cards . if you are having difficulties with the use of your gift card, please do not hesitate to get in touch with our Customer Service team. You can reach us by emailing help@one4all.ie or call 01 8708100.

Rated 2 out of 5 stars

Digital Gift card purchase

The page to purchase a digital card would not load properly on many attempts.
This was tried on 3 different devices to ensure the issue was Not the device

17 July 2026
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi, Thank you for bringing this to our attention. We are sorry to hear that you experienced difficulties when trying to purchase a digital card. We appreciate you taking the time to try multiple times and on three different devices to rule out a device-related issue.
This is certainly not the experience we want for our customers. We have passed your feedback on to the relevant team for review. Should you experience any further issues, please contact our Customer Support team directly and we will be happy to assist.
Thank you for your patience and feedback. It helps us improve our service.

Rated 1 out of 5 stars

Card not working and its a cumbersome…

Card not working and its a cumbersome complex arduous task to use this card

19 July 2026
Unprompted review
One4all Gift Cards Ireland logo

Reply from One4all Gift Cards Ireland

Hi , We are truly sorry to hear about the difficulties you experienced with your card. Please contact our Customer Care Team by emailing help@one4all.ie or by calling 01 8708100 to see why your card is not working and help you spend your card .

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