Giftcards Reviews 

4
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier

Written by the company

Tired of overthinking gifts? Giftcards.ie has your back. Our gift cards hit the mark every time – no stress, just good vibes. Give them freedom to choose what they really want. Check out our collection and level up your gifting game.


Contact info

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(4)

4 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Tough process

the process is really tough where you will feel as if it is a scam but Jessica was a life saver.After 20+ emails to her,she guided me correctly when i was almost about to give up and even asked for a refund....i could finally redeem a voucher again and it definitely isnt a scam!

18 May 2026
Unprompted review
Giftcards logo

Reply from Giftcards

Hello Ash,

Thank you for taking the time to share your experience. I'm sorry the redemption journey left you feeling uncertain, and can appreciate how discouraging that must have been.

It's great to hear Jessica was able to help you through it and get everything resolved. I'll make sure your lovely comments are passed on to her.

Your feedback is genuinely valued, as it helps us identify where we can improve the experience for future customers. Thanks again for bearing with us, and may you enjoy your voucher.

With kind regards,
Lila - Team Giftcards.ie

Rated 1 out of 5 stars

Poor experience with gift card swap service and unhelpful customer support

I had a very disappointing experience using this gift card swapping service. When I attempted to swap my gift card, there was absolutely no explanation provided about what was happening or what I was actually exchanging it for. There was a complete lack of transparency throughout the process, which made it very confusing and frustrating.

After reaching out to customer service for clarification, I was told that it is handled by a third-party company and that they cannot do anything to help. This response was not helpful and essentially left me without any support or resolution.

I expected clearer information about the swap process and better customer support. At the very least, customers should be informed upfront about how the system works and who is responsible if something goes wrong.

Overall, I am very dissatisfied with both the service and the lack of accountability when issues arise.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience.

I purchased a Roblox gift card from this website, but the code has never worked. Every time I attempt to redeem it on the official Roblox gift card page, I receive an “Unexpected error” message. I have been trying to resolve this for over two months.

I contacted the company, but they did not provide any real solution or verification of the code. Instead of properly investigating whether the code was valid or already redeemed, the issue was simply left unresolved.

As a customer, I paid for a digital product that is not functional. A delivered email does not equal a working product. The code remains unusable, and no meaningful assistance was provided.

I would strongly advise others to be cautious when purchasing digital gift cards from this website.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

Order a giftcard 1st Dec. On 3rd Dec said it was out for delivery and still hasn't arrived.
When I emailed them they sent me a printable version to use in the gift until the physical card arrives.
I think I have been scammed now.
They don't use tracking for giftscards and they said An Post would take 3 days.

15 December 2025
Unprompted review
Giftcards logo

Reply from Giftcards

Hello Gillian McCarthy,

I'm sorry to hear about your experience and understand how frustrating it must have been when your gift card didn't arrive as expected.

Looking back at your conversations with our support team, it appears this matter was resolved at the time. Unfortunately, it seems the gift card was lost in the post. In the meantime, we provided a printable version so you weren't left without a gift, and, as requested, we cancelled the order and issued a full refund.

If you have any remaining concerns or need any further assistance, please don't hesitate to get in touch with us at support@giftcards.ie.

With kind regards,
Lila - Team Giftcards.ie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look