Omelia & Oliver Jewels Reviews 

47
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, most reviewers were unhappy with their experience overall. Many customers frequently received incorrect products or low-quality items that looked completely different from the promotional pictures shown online. Reviewers also mentioned experiencing long delivery delays and frustrating difficulties when trying to send unwanted items back for a refund. Some reviewers were happy with their purchases, praising the unique designs and attractive appearance of the jewelry. A few consumers also noted that the items fit comfortably, felt sturdy, and caused no skin irritation during daily wear. Additionally, some people appreciated the quick delivery times and the nice packaging that accompanied their orders.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, reflecting a wide range of satisfaction levels.... See more

Quality

Reviewers express mixed feelings regarding product quality, with starkly contrasting experiences reported.... See more

Order

People report mixed and ambiguous experiences with their orders. Some consumers appreciated the quick support... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Some people report that their... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The company should tell their customers that if you want to return an item that you will be shipping it back to China! I bought a ring, ordered the size I always do and it didn't fit. It would have... See more

Rated 1 out of 5 stars

What a horrible experience with this company. Their excuse is that they operate from China. The earrings looked nothing like the picture on the website. I requested a return. They asked for pictures a... See more

Rated 1 out of 5 stars

I have browsed this company's website and considered buying but have realised it is a scam. It uses highly misleading AI adverts to persuade you it is a family run business in the US. It is in fac... See more

Rated 1 out of 5 stars

Still waiting on product, I've emailed multiple times if they respond its days later. Terrible customer service. WOULD NOT RECOMMEND


Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

At Omelia & Oliver, we believe every woman deserves to feel strong, beautiful, and empowered. More than just jewelry, our pieces are daily reminders to live with confidence, kindness, and purpose. Life is brighter when we lift each other up, treat others as we’d want to be treated, and spread positivity wherever we go. You’re at the heart of everything we do, and we’re so grateful to have you as part of our family.


Contact info

2.1

Poor

TrustScore 2 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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2.1

All reviews

(47)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Item never received

Disgraceful, item never received, not replied to any emails and despite requesting a refund this has not been forthcoming. Tracking link does not work. Avoid purchasing from this company.

30 April 2026
Unprompted review
Rated 4 out of 5 stars

finally something i can wear daily

I dont usually trust online jewelry but this one surprised me alot. Been wearing these hoops daily and no irritation at all which is rare for me. They arrived in perfect condition and the box looked super cute too

24 March 2026
Unprompted review
Rated 4 out of 5 stars

a little gift that felt extra special

Got this ring as a small gift to myself and it actually feels special. The shine is subtle not too flashy which i like. Packaging was adorable and came pretty fast. Also had a quick doubt and support replied within minutes which made me feel comfortable ordering again

9 March 2026
Unprompted review
Rated 4 out of 5 stars

My ring came in a few days and the…

My ring came in a few days and the whole unboxing felt really nice. Simple clean packaging with a sweet note inside. The ring itself feels sturdy and fits true to size. Been wearing it everyday and still looks new. Really happy with this purchase honestly

14 March 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a lovely gold and blue stone…

I ordered a lovely gold and blue stone ring. It is adjustable which really helps me since my knuckles are a bit large but I don't want a ring "swimming" on my finger! Very good customer service!

4 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. I got sucked in. Should have known. Even went as far as returning the item back in septemeber and I just got them returned to sender today. So frustrating and mad at myself for falling for it!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolute junk jewellery

Absolute junk jewellery, not at all like what is advertised, no natural stones or gems. They do NOT tell you that you have to ship the items back to china at your own cost and on a tracking service. 4 months later and I still haven’t received my refund. Absolute scam company, criminals!!!!!

12 February 2026
Unprompted review
Rated 1 out of 5 stars

wrong product delivered!!!

I received ring yesterday but it was NOT the one I ordered . I dont know why they ask for a size when I ordered because they sent me an adjustable ring!!!. The one I received is NOTHING like the one I ordered! BUYER BEWARE! I will be contacting pay pal to let them know how unhappy I am and pray for a refund.

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Jewelry is absolute junk

Jewelry is absolute junk. Their product pictures are fantastic and make it look like their stuff is really high-quality, but it absolutely is not. Placed an order for a ring. They sent me a completely different ring and not only that, the band was defective and was clearly so before they packaged it and mailed it to me! This is a Chinese company and they try very hard to make you think that they are an American company. Took almost 3 weeks to get my package. I would never ever do business with them again. Here’s a tip. If you suspect a company is bogus, pay with PayPal. I filed a dispute with PayPal over this transaction and within seconds PayPal issued a refund to me. You better believe that Amelia and Oliver would’ve been haggling for weeks with me over this. Terrible company!

3 February 2026
Unprompted review
Rated 1 out of 5 stars

A thoroughly disreputable company.

I ordered a ring from this company and received a ring, but not the one I ordered. What I received was low in quality. I began emailing with customer service (their phone number doesn’t work). They offered me 20% in credit or a refund if I returned the ring to China at my own expense. I responded multiple times with their own policy that says if they make a mistake, returns are free. They went up to 50% in credit, but why should they have any of my money. After two weeks and 20 emails, I was finally given a full refund. This company relies on people giving up.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

AI strikes again with pictures.

I saw a beautiful ring on Facebook and I ordered it immediately. The ring took a little longer to get to the States, but when I questioned them for a tracking number, I received back an answer quickly. The ring came and it was not what I ordered. It does not look like the ring at all. I sent back a message, with pictures, and asked them what they were planning on doing. I was told I could have a refund of 20% back and that was it. I will not buy from this company again.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I have had a very good experience with…

I have had a very good experience with Omelia and Oliver. I have purchased 2 rings and love both of them. Delivery does take a bit longer than I thought but they have been very responsive to my emails and product is well worth the wait. I will continue to purchase from them.

2 February 2026
Unprompted review

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