Asyllum Reviews 

I've always had issues with heels, but the sneakers that feature high heels just made a whole new kind of sense. It was finally possible for me to rock heels without my feet feeling dead after an entire night out.

Took them a month to deliver and then they only allow you 10 days to return if anything is wrong. Ridiculous time and it’s not even disclosed clearly. Last time I recommend them or order from them. Never again when I can give my business to a reputable company.

The shoes needed to be returned due to their being a bit tight on me. However, the customer service was quick, and the returns were easy to do.

Great shoes!! I love them. They came faster than expected and were a great price!

Great shopping experience. Love their design.

This company dropships products yet claims to be a small business. They will ask you to pay shipping for your own return but will first try to get you to keep the item with 30 percent off. Items are extremely overpriced for the quality since again they are dropshipped. After shipping my own product, they made me send a receipt proving that I shipped the product in order to get my refund AFTER the product itself had been delivered to their door with photographic proof!! They claim they can't pay for return shipping due to being a "small business" yet have no problem just refunding you 30 percent to keep the item. How does that make sense? Also, the item took 2 weeks to arrive and the return address was a residential home, proving dropshipping. Do not buy.

Arrived in a timely manner and exceeded my expectations in terms of quality and comfort, literally my new favorite pair of shoes.

The shoes are a bit less comfortable than advertised.
The delivery took almost two weeks.

Customer service was great.

First of all the boots took a long time to get here. They’re very poorly made. I’m always a 5 1/2 and everything in these just fit really weird like they’re size 6 or not fit they don’t fit right there made much bigger. They also have defects on them and the little belt for the boot it’s you could tell it’s there’s something wrong with that. It scratched up it has something ugly on it. I sent the pictures. Let them know that it wasn’t done right, but they didn’t fit and instead of giving my money back letting me return them they said they’ll give me 30% off. I don’t want 30% off these boots are trash.

Love love love! Great item! great seller! Great transaction experience!

Definitely positive experience. Delivery just made in 20 days from the order. The shoes are in perfect condition, they fit well, they look very comfortable.😃

I really love these shoes!
They are really comfy and you can style them with everything, totally approved ^^
Also the person of the email support was really nice

10/10 I love them so much they are extremely comfortable and funky. Super unique, and fun. I’ve gotten so many compliments and it’s not even fall🫣

The shoes are really as it's written, wide front and very light. Also the website and ordering process is very user friendly.

love the shoes i got!would highly recommend. great quality

Great shoes, no complaints !
The delivery was a bit long...
Will buy it again ASAP!

I purchased a bag from this company and unfortunately my experience was very disappointing.
The bag arrived damaged, with a strong unpleasant chemical smell, and it did not match the product photos shown on their website. I contacted customer service, opened a PayPal case, and returned the item as requested.
After receiving the returned bag, they insisted that I close the PayPal case before they would process the refund. I was not comfortable doing this, as closing the case would mean losing my buyer protection before receiving my money back.
In my opinion, this is not the way a serious company should handle a return and refund process. Please be careful and do your own research before purchasing.
I also found what appears to be the same bag on a similar marketplace at less than half the price, which made me question the value of the product.

I received two right shoes... and one of them was already broken. When I reached out to them, an AI told me, they wrre really sorry and I would get my money back in about 3 days. I waited over a week and then I contacted my bank to get the money back. Asyllum tried to convince me to close the case because otherwise they couldn't pay me back. I am so glad that I didn't because now my bank managed to get me the money back. They also wanted me to send the shoes back to NEW YORK from GERMANY. That would have cost me more than 50 €. This site is a full grown SCAM. Do not fall for the thousands of instagram followers, they are probably bought just like the good reviews on trustpilot.

Ordered my parcel almost a month ago. Not only the took forever to ship, but the InPost courier misplaced my parcel and faked the delivery twice. I have been in contact with their customer service for a week and no one can help me locate my parcel. Customer service is not replying anymore and nobody answers my emails.

This is an absolute scam and I'm about to create a dispute for my bank because this is unacceptable.