Price are reasonable that's why it's good to shop here especially if items are on sale.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Truly awesome you have to try for yourself to understand what I'm talking about
Company replied
I placed a one night room stay at travel lodge through super+ and got 10% back because it was my first order. This is a good website
Company replied
Excellent experience on this place I’m so excited for get cash back
Company replied
Company details
Written by the company
Smarty is the premiere shopping destination that makes online shopping smart: Cash back at over 5,000 merchants; Price comparison to ensure you get the best price every time; Auto applying coupon and promo codes for you to help you save time and money. It's the smarter way to shop!
Contact info
4470 West Sunset Blvd #90378, 90027, Los Angeles, United States
- (310) 593-4557
- info@joinsmarty.com
- joinsmarty.com
4.6
Excellent
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Nothing works
Nothing works. They refuse to cancel. I have been paying months for trouble...
30 October 2026
Unprompted review
Reply from Smarty
Thank you for sharing your feedback. Please know that our goal is to give our members a great experience and help them save more while shopping online. For help or to share additional feedback, contact support@joinsmarty.com or call (877) 808-0810. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
cheap unlimited plan and fast sim delivery
switched to Smarty last month and the unlimited plan is 15 bucks with autopay, way less than my old bill. ordered the sim on a tuesday and it was in my mailbox thursday afternoon, setup took maybe ten minutes with a rep named Marcus helping me port my number. coverage is fine around town but it dropped to one bar out at my parents place in the mountains. no surprise charges so far though.
8 October 2026
Unprompted review
Reply from Smarty
Thanks for sharing your experience. Our goal at Smarty is to give our members a great experience and help them save more while shopping online. We're glad that we were able to do that for you.
We have been charged $19.00 per month…
We have been charged $19.00 per month for 50 months and never sighed up with this company. We are elderly and on Social Security . This company prays on the Elderly and is just down right FRAUD. Called there customer support and got the run a round and will not refund us more than 3 payments that they charged my card. When they take the payment they change the name of the payment so to fool people. Going to file FRAUD CHARGES!!! This company is a bunch of SCAMMERS. I want my money back!!!
19 September 2026
Unprompted review
Reply from Smarty
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
Subscription Trap
Had never heard of them. Discovered ten past $25 charges to my credit card. Zero prior communications. I complained. They instantly refunded three. I ask for all. They refunded one more. Still owe me $150. According to California Statues 1798.110 & 1798.115, at my request, they are to provide me all the info they have on me, and where they obtained it. No response to my request. No refund of the $150. This is fraud in my book...
17 August 2026
Unprompted review
Reply from Smarty
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
dont ever trust this company
dont ever trust this company. it came up as advert in ubereats offering i have £15 voucher. took my bank card details and instantly took money £25 out of my card. even though i cancelled the subscription straightaway. this is fraud
12 August 2026
Unprompted review
Reply from Smarty
Thanks for contacting us here. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call us at (877) 808-0810 and we will be happy to assist you.
Loss of signal daily for up to five…
Loss of signal daily for up to five minutes, going on since last year.. changed phones, sims, actual Smarty account and location 😡
30 July 2026
Unprompted review
Reply from Smarty
Thank you for your review. Should you have any questions or concerns, feel free to contact us at support@joinsmarty.com, and we will be happy to assist you.
I paid monthly with no sign ups
I paid monthly with no sign ups, I couldn't find a way to cancel my payment subscription I need to cancel it.
9 June 2026
Unprompted review
Reply from Smarty
Thanks for contacting us here. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call us at (877) 808-0810 and we will be happy to assist you.
About to report these people for fraud
About to report these people for fraud. I clicked on the extension from the Swim Outlet app. It was the middle of the night and I was tired, so they offered me $15 back and a free trial, but they immediately took $25. I called them and talked to an agent who was rude to me, and they said it's just a hold, it'll come off in a few days. Whenever I've had something like this happen, the money usually comes back to my card right away. I don't believe it's legit. They've put me in a financial bind, especially with $25, because I need every penny to pay my upcoming electricity bill in the next few days. If I'm plunged into darkness, I will not rest until the proper people help me take this scam site down. Return my money! You're literally making me feel extremely depressed.
13 May 2026
Unprompted review
Reply from Smarty
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
Safety is a scam don’t listen to other reviews
There is nothing good to say about joinsmarty. I was scammed out of 30 dollars and still haven’t gotten it back. The customer service is terrible they spoke to me for about 5 minutes then just ghosted me I’ve tried and tried but nothing works. Do not use this website
7 April 2026
Unprompted review
Reply from Smarty
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
Found this company through the Ulta…
Found this company through the Ulta app, promising rebates. That's what it did initially, but then they kept taking $25 from my account! I deleted both of my accounts last month. I brought it up with their people, who confirmed it. I brought it up with Ulta. I brought it up with my bank's customer service people ( shoutout Indian customer service people. U are loved). This is maybe the second or third time this has happened in the past two months!!!! Going to shoot them an angry email. WHAT THE ACTUAL %$&* IS UP WITH THEM?!?!?! I AM SO ANGRYYY!!!! DON'T DO IT!!! Will update.
Update: issue resolved
31 March 2026
Unprompted review
Reply from Smarty
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
Hidden renewal, unapproved charges, does not do promised cash back function
Hidden renewal. It is supposed to find cashback, but it never did. It took my debit card, presumably to add the cashback and completely unbeknownst to me, began to charge my card $25 per month. I only discovered it because my card fraud protection called me and asked if this was a legitimate transaction. I said no! My bank reversed the charges and I immediately unsubscribed. There are hundreds of complaints and a class action suit.
20 March 2026
Unprompted review
Reply from Smarty
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
BEWARE! SCAM!
BEWARE! THIS IS A SCAM! Instead of a rebate they used my account to take money from me.
9 March 2026
Unprompted review
Reply from Smarty
Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at support@joinsmarty.com or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.
Scam
Scam. Clearly said I would be charged £0 for a free trail. Proceeded to take £20. Would recommend not signing up.
2 March 2026
Unprompted review
Reply from Smarty
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
This company is a scam you will never…
This company is a scam you will never get their rebate they make it as hard as possible to apply and then just deny you in the end I asked them to delete my information but even that was hard and I'm not sure that my information is actually been deleted.
4 February 2026
Unprompted review
Reply from Smarty
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
Reply from Smarty
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
I am satisfied with tha service provider
18 January 2026
Unprompted review
Reply from Smarty
Thanks for sharing your experience. We appreciate your feedback.
Scam
Naw don’t trust them they are tryna take money off my card, luckily I already took all my money off but they tried charging me for $25 two times !!🤦🏿♂️
30 November 2025
Unprompted review
Reply from Smarty
Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at support@joinsmarty.com or call (877) 808-0810. We look forward to hearing from you.
Very easy to place an order
2 December 2025
Reply from Smarty
Thanks for sharing your experience. We appreciate your feedback.
Reply from Smarty
Thanks for sharing your experience. We appreciate your feedback.
Reply from Smarty
Thanks for sharing your experience. We appreciate your feedback.
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