BeFrugal Reviews 

2,465
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 255 reviews, reviewers had a great experience with this company. Customers frequently praise the user-friendly website and mobile tools, noting how simple it is to navigate and earn cash back on everyday online shopping. Shoppers also appreciate the fast payout options, mentioning that receiving funds through various convenient digital payment methods or bonus gift cards works remarkably smoothly. Some reviewers were not happy with unexpected issues regarding missing earnings or transactions that were suddenly reversed before verification. A few other people also felt that trying to resolve delayed claims or communicating with support regarding unpaid balances can become quite challenging.

What people talk about most

Payment

Users describe ambiguous interactions with payment, as many consumers highlight how easy withdrawing money is... See more

User experience

Customers had positive experiences with user experience, reporting that the platform is easy to use, highly... See more

Website

Customers consistently note ambiguous experiences with the website, as many reviewers find the platform easy... See more

Value for money

Reviewers highlight positive aspects of value for money, noting that the cashback savings really add up over... See more

Refund

Reviewers mention ambiguous feedback about refund, as some customers find the process simple and fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to... See more

Company replied

Rated 4 out of 5 stars

I haven't had any issues thus far. I forget that I'm receiving any kind of cashback & there's no notification that they've been approved. I just happened to check my account & realized that I had mon... See more

Rated 4 out of 5 stars

The best company that pays back money. I am satisfied, I have cashback from many stores. Some amounts are not paid to me, but I have received the ones approved by the company without any problems.

Rated 4 out of 5 stars

I thought it was skeptical at first because how long it took to get cash-back, but I was able to get it. Very trustworthy and reliable to claim cash back on many products and from many stores. It's 4-... See more


Company details

  1. Cashback Provider
  2. also in
  3. Coupon Service

Written by the company

BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(2,465)

233 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Get BeFrugal

There is absolutely no reason not to use BeFrugal while shopping. They actually pay you to do so. Winner all the way. Try it.

2 November 2026
Unprompted review
Rated 1 out of 5 stars

Befrugal burns me for $100 cash back

On September 12, I was shopping online for the best deals on a mini bike. During my search, I came across a BeFrugal advertisement promoting **45% cash back at Temu for new shoppers**. I had never used Temu before and honestly didn't expect them to even sell mini bikes, but since I was about to spend around $400 somewhere, I figured it was worth checking out.

I downloaded the Temu app, created a new account, and was surprised to find the exact mini bike I wanted for **$376**.

To make sure I qualified for the cashback, I then signed up for BeFrugal, clicked through their Temu offer, and was redirected to the Temu website in a new browser window. I signed into my Temu account, searched for the mini bike, added it to my cart, and proceeded to checkout.

For some reason, my credit card was declined, and Temu suggested I use PayPal instead. I selected PayPal, which opened another window, completed the payment, and redirected me back. After everything was finished, I returned to BeFrugal, where it confirmed that my shopping trip had been tracked and stated that my cashback should appear the next day.

The next day, nothing showed up, so I opened a support ticket.

The following day, customer service responded and said they were going to credit my account **$22 temporarily** while they investigated the purchase. That was on September 12.

Today is October 30, and instead of receiving the cashback that was advertised, the temporary $22 credit has actually been reduced to **$12**. Based on the promotion that convinced me to use BeFrugal in the first place, I should have received around **$100** in cashback. I provided every document they requested, including proof of purchase, but they still found a way to deny most of the cashback.

This was my first experience using BeFrugal, and unfortunately it left a bad impression. If you're looking for a cashback platform, I'd recommend sticking with **Coupert**, which has been much more reliable in my experience.

12 October 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Ryan,

We're sorry your first experience with BeFrugal has been disappointing, especially after you made a purchase expecting to receive the advertised Cash Back.

We submitted your missing Cash Back claim to Temu for review, but the retailer declined the appeal, stating that the purchase did not meet its terms and conditions. Unfortunately, since Temu declined the claim, we were unable to issue the requested Cash Back. We also checked our transaction reporting for Temu and there are no orders for that amount anywhere around the time period of your purchase, indicating that this order was not credited to BeFrugal.

Please refer to our Cash Back FAQ (https://www.befrugal.com/help/cashback/) for steps members can take to ensure Cash Back tracking works properly. Reasons why it might not include: having a competitor shopping extension, completing your purchase via the stores own mobile app, starting your shopping trip with item(s) in your cart, using a gift card and more.

We understand this wasn't the outcome you expected. If you have further questions, please contact our Customer Care team at customercare@befrugal.com.

— The BeFrugal Team

Rated 5 out of 5 stars

Befrugal is an amazing app that comes…

Befrugal is an amazing app that comes trough on the payments I haven't had any issues with them. Love the offers they give out,I recommend it for anyone looking for extra saving and earning money back also for the gamers this app has games also for money . One of the Best apps out there

26 October 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

So far, so good. I did not realize I had a payout in my account. Did not realize I could have received cash, instead opted for Visa gift card. I just did that , having to wait a day to see if it went through. Will update if possible. Website seems fairly easy to navigate, and I am way over 70 years old.

24 October 2026
Unprompted review
Rated 5 out of 5 stars

BeFrugal Best Cashback Around

BeFrugal is my absolute go to for online cashback! They give me the most money back for shopping for items I buy online. I've been using BeFugal for 6 years. I just got back a much needed $95.48!

8 October 2026
Unprompted review
Rated 1 out of 5 stars

They are only out to get free data.

I have done many reviews and I thought this company was honest and gave them a good review last time,but they are not honest at all.I didnt do surveys for around 4 days and came back to minus 303 points and complained about it.be no one could help me.Then the next day it said.minus1,137 and today it was 1,593.They also took points off the gift card I was getting.I checked the page where you do surveys and it said they took off 11 surveys.They are not honest and are stealing data for free and they havnt payed me for shopping on many items.Dont believe them,they are horrible people that expect you to do surveys for hardly nothing,

8 October 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Terrie,

We're sorry for the confusion and frustration caused by the changes to your points balance, especially after you've spent time completing surveys and shopping through BeFrugal.

All surveys are reviewed by our third-party survey partner, and points may initially be awarded before the partner completes its review. If a survey is later found not to qualify under the partner's guidelines, those points may be reversed.

We understand how disappointing this can be. Please contact our Customer Care team at customercare@befrugal.com so we can review your account and help clarify the point adjustments in your account.

— The BeFrugal Team

Rated 5 out of 5 stars

I love Befrugal and I love to do my…

I love Befrugal and I love to do my shopping and rebates with them. I just starting using their cash back option to do all my online shopping! It's nice that they have different ways available to reward us for our shopping!

6 October 2026
Unprompted review
Rated 1 out of 5 stars

Cash Back denied

Unresolved Cash Back Claim After 3-Month Delay

On Oct 17, 2025, I contacted BeFrugal support regarding missing Cash Back ($59.51 at 12%) for a $495.94 order placed through ContactsDirect. The shopping trip was tracked in my account on the day of purchase, and the order was neither returned nor canceled.

Despite providing all necessary details, it took over three months of investigation before my cash back was ultimately denied on Jan 21, 2026. The process was frustratingly slow, and the eventual denial for a verified purchase was disappointing.

21 January 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi,

We're sorry for the frustration caused by the lengthy investigation and understand how disappointing it was to receive a denial after waiting several months.

While the shopping trip was tracked, tracking alone does not guarantee Cash Back. We submitted your claim to the retailer for review, and the retailer declined it due to an “other channel conflict,” meaning the purchase was attributed to another marketing channel and not credited to BeFrugal. Without that commission, we're unfortunately unable to issue the Cash Back.

We understand this isn't the outcome you were hoping for, and we appreciate your feedback regarding the time it took to receive a resolution. If you have any additional questions, please contact us at customercare@befrugal.com.

— The BeFrugal Team

Rated 5 out of 5 stars

Always among my very favorite cashback services

I have used many different cashback sites/tools over the years and BeFrugal has always remained one of my most preferred. They sometimes don't have the highest % cashback, but they have always recognized the shopping trips and fixed any issues promptly. Their customer support is easy to contact and quick to respond. They also sometimes have cashback for sites that no one else has. Additionally, their terms and limitations on cashback are very transparent and esy to review.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

5K+ in cash back over 10 years.

I've been using BeFrugal for years. To date I have got over 5K in cash back. I starting using when we were doing home remodel. Believe in them, they do pay you and save you money if you make the effort to login each time and check for cash back opportunities. Thanks BeFrugal!

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Scammer!!

They will let you fill up the payout and say you will receive it within 2 days; after that, the next day you will not be able to open your account until it is locked,

1 October 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Jeff,

We're sorry to hear about your experience and understand how concerning it must be to lose access to your account after requesting a payout. BeFrugal does not lock or suspend accounts simply because a payout has been requested. Account restrictions occur when activity requires additional review under our Terms and Conditions.

Please contact our Customer Care team at customercare@befrugal.com, and we'll be happy to review the situation and answer any questions.

— The BeFrugal Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look