Daisy Snow Reviews 

14,709
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful design and top-notch quality of the products, noting that items arrive quickly, are wonderfully crafted, and are carefully packaged for safe delivery. People often highlight the smooth purchasing process, explaining that orders are handled efficiently and buyers are kept well informed throughout every single stage. Though some people were dissatisfied with certain items, reviewers mentioned that specific rugs shed heavily, lacked structure, or showed unexpected wear over time. Some reviewers also noted occasional shipping delays, extra costs, or courier handling problems with their packages.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful designs, vibrant... See more

Quality

Users describe positive interactions with quality, noting that the items they purchase are well made,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping times and great... See more

Service

Customers report extremely positive experiences with the service provided, highlighting its efficient and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy navigation and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So exciting opening a big box of goodies from Daisy Snow! Love the two cushion covers and the bed throw, gorgeous quality and colours, great price and delivery time. Really well packaged, all arriv... See more

Rated 5 out of 5 stars

I was so happy to find such beautiful 100% recycled cotton rugs on Ian Snow's website. I was looking for a vegan, eco friendly option that would be soft underfoot and this was perfect. After first ord... See more

Company replied

Rated 5 out of 5 stars

Beautiful velvet cushions! They look and feel luxurious - make my existing cushions look cheap, I shall have to get some more now! The vintage vibe works well with my restored wing back chairs, helpin... See more

Company replied

Rated 5 out of 5 stars

I made a last minute decision to buy a couple of rugs for my daughter’s present close to the wire. Ian Snow were great, getting the rugs to me via next day delivery just before Christmas Eve. They we... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Manufacturer
  3. Home Goods Store
  4. Lamp Shade Supplier
  5. Rustic Furniture Store

Written by the company

Independent, Handmade & Fair Trade | Explore a large range of vintage furniture, hand block printed soft furnishings & eclectic homewares. We’re a team of 7 based on an organic farm in North Devon. Our goal is to run a commercially viable business that champions hand craft and traditional techniques, whilst providing stable, artisan employment across many areas of India. We design products that celebrate colour, and that are made from durable, natural & recycled materials, in small batches. Our products are made using laborious techniques that bring the charm of handcraft into your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(14,709)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful cushions and great quality…

Beautiful cushions and great quality inserts. Colours and embroidery are excellent. So pleased with the way they look on the sofas. Have received lots of compliments and questions about where I purchased them. Arrived well packaged and in good time.

26 August 2026
Rated 5 out of 5 stars

Loved my cushions

Loved my cushions! Also the way they were packaged in a silk drawstring bag was a really special touch ( using as holiday laundry bag!)
Prompt delivery and kept informed throughout. Nice company to deal with, well done😁

24 August 2026
Rated 5 out of 5 stars

Pouffe

The personalised service by Meghan was amazing. She supported by sending me different pictures of pouffe which enabled me to pick the perfect one. Service was 5 star + and Delivery was 5 star +. I will purchase this company again. The quality of my pouffe is amazing.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

So exciting opening a big box of…

So exciting opening a big box of goodies from Daisy Snow! Love the two cushion covers and the bed throw, gorgeous quality and colours, great price and delivery time. Really well packaged, all arrived safely. Would definitely recommend and buy from you again. Thank you!

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Goods arrived dirty, threadbare, and in used-condition.

I am genuinely disgusted by what I received in the mail from this company. It is the first time I have ever been physically revolted upon opening a package. Not only was shipping fairly slow, but it was clear no thought or care went into delivering the goods.

I ordered a cushion cover with an inner filling. Inside the box, the cushion filling had been crammed inside, and the cushion cover had been haphazardly placed on top with no protective packaging whatsoever.

The cushion cover has what appears to be white crusted marks or mould spotting on it. There is a small hole in the fabric. The inner cushion filling is even worse - it came covered in strange debris, there are feathers poking out of it, there are loose threads and flecks of black spots all over it. In addition, there are patches of what appears to be black mould or deep stains on one of the corners.

I genuinely believe I was given either used stock or goods that had been improperly stored, thus creating conditions of damp and/or mould.

I would usually give a company benefit of the doubt, but these defects are incredibly hard to miss! This is not a case of a minor hole in the cushion fabric, this is a case of my being shipped blatantly dirty and used goods. Human hands had to put my order together!

I feel insulted and outraged.

16 August 2026
Unprompted review
Daisy Snow logo

Reply from Daisy Snow

Thank you for taking the time to leave this review. I am so sorry to hear that the cushion and inner arrived in this condition. The marks on the cushion are from where the supplier has tried to cover up a dye mark. We have already relayed this back to the supplier that we do not want this to happen and the warehouse team are putting affected cushions to one side. I am very sorry that this one was missed and sent out.
I have sent you an email this morning to try and get this resolved for you but apologise again for any inconvenience caused. Meghan

Rated 5 out of 5 stars

Beautiful items and great service.

Website is easy to navigate round and ordering was simple. Items arrive quickly and well packaged.

30 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for your great review. We're so pleased you were happy with the website and the items 😊

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, beautiful bedspread, excellent quality

28 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for this lovely review, it's really appreciated 😊

Rated 5 out of 5 stars

Excellent service

Fast delivery. Beautiful product. Prompt communication. Excellent start to finish

28 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for your lovely review, great to hear you were happy with the whole experience 😊

Rated 5 out of 5 stars

Quick delivery....and very happy with…

Quick delivery....and very happy with my beautiful cushion covers. Great quality and they are a unique design ..perfect thanks

30 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for this wonderful review! Great to hear you love the cushion covers, I hope they look perfect in their new home 😊

Rated 5 out of 5 stars

Better than I expected

Found exactly what I needed, really good price in the sale, quality really good even at full price. Arrived promptly and great customer service!

29 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for this lovely review, it is really appreciated. I'm so pleased you were happy with the whole shopping experience 😊

Rated 5 out of 5 stars

Multi coloured glass star lantern

Lovely item delivered so quickly with tracking updates, looks gorgeous in my kitchen window

30 July 2026
Daisy Snow logo

Reply from Daisy Snow

I'm so pleased you love the star lantern, it really does look amazing with light shining through it 😊

Rated 5 out of 5 stars

Interesting choice of quality products

Really pleased with the quality of the products I bought from Daisy Snow, and there’s an interesting product range

29 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for this fab review, great to hear you are a fan of our products 😊

Rated 2 out of 5 stars

You used royal mail who sent a picture…

You used royal mail who sent a picture of my parcel, not in my safe place, and it was stolen. Im devastated i suggest using a more trusted courier in future, and I can't even afford to replace it

30 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for taking the time to leave a review. I'm so sorry to hear that this was lost. I have sent an email to you directly to try and get this resolved for you. Meghan

Rated 5 out of 5 stars

Quick despatch

Quick despatch, (slightly spoilt by Royal Mail misdirecting it), liked the product on arrival. The cushion case has a nice linen look to it. Thought it good value.

30 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for your great review. I'm sorry to hear there was an issue with Royal Mail but great to hear you like the cushion 😊

Rated 4 out of 5 stars

Dress

Dress very nice although very thin for the price but a petticoat helps with that.

22 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you for your review, it's really appreciated. I'm sorry to hear you found the dress a little thin. These are traditionally made to be lightweight to make them more comfortable to wear. I hope you can still love yours with a petticoat 😊

Rated 5 out of 5 stars

Such a delightful quirky bathroom…

Such a delightful quirky bathroom cabinet, loved at first sight, delivered beautifully packaged, very pleased.

28 July 2026
Daisy Snow logo

Reply from Daisy Snow

Thank you so much for this amazing review. It's great to hear that you love your bathroom cabinet 😊

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