Hillview Finance Reviews 

87
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and patient throughout the entire financial journey. Many consumers highlight the outstanding customer service, noting that agents are always available, attentive, and quick to respond to any queries. Some people were satisfied with the remarkable speed and overall efficiency, as loan applications and remortgages are handled very quickly. Reviewers also emphasize that the user experience is remarkably smooth and straightforward, making complex situations much less stressful and reassuring. People appreciate the clear guidance provided at every step, ensuring complete clarity and confidence from start to finish.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire loan... See more

Service

Customers consistently note positive experiences with service, describing it as outstanding, first-class, and... See more

Customer service

Users describe positive interactions with customer service, highlighting first-class communication and... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is well managed... See more

Response time

Reviewers consistently highlight positive aspects of response time, noting that staff are very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My broker, Tom Wright, would literally walk through walls to support us. His tenacity and professionalism remained through a challenging process. And, ultimately, he succeeded where other brokers had... See more

Company replied

Rated 5 out of 5 stars

I had a difficult situation at the beginning of this process, Tom Wright made our journey as easy as we could ever imagined. Always at the end of the phone when he was needed absolutely outstanding se... See more

Company replied

Rated 5 out of 5 stars

5 star service. From the first enquiry to completion everyone helped and were friendly and professional. Not judging and they made the whole process a very easy and good experience. Very... See more

Company replied

Rated 5 out of 5 stars

This is an easy one to write ! Went through re-mortgaging recently and our advisor Dean probably wears a superhero cape ! He had the patience of a saint with us and the knowledge to match!... See more

Company replied


Company details

  1. Mortgage Broker
  2. Finance Broker
  3. Financial Institution
  4. Loan Agency
  5. Non-Bank Financial Service

Written by the company

Hillview Finance is a Manchester-based secured loan brokerage. We work with a wide panel of specialist lenders to find the right solution for your circumstances - often helping customers other lenders have turned away. We pride ourselves on clear advice, fast decisions and a 5-star service from start to finish. Get in touch today for a free, no-obligation quote.


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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4.9

All reviews

(87)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, clear and very professional!

From the moment Lainey called I knew I was in good hands. Dean handled the loan and was personable and professional. Was handled the final bit and the whole process took a mere day and a half from start to finish and the money was funded the next day, the most remarkable thing was this all happened on the Thursday and Friday before a bank holiday. I felt informed the whole process and although it only took a day and a half I didn’t feel rushed.

Thank you to the whole Hillview team!

1 September 2026
Unprompted review
Hillview Finance logo

Reply from Hillview Finance

Thank you so much for your kind words! We are delighted to hear that you had such a positive experience with Lainey, Dean and Waj. We really appreciate you taking the time to share your feedback. Thankyou for choosing Hillview Finance!

Rated 5 out of 5 stars

Amazing service

Nic and Tom went above and beyond to help me get my homeowner loan. They guided me through the whole process and always any fears or doubts I had. Cant recommend them enough

28 August 2026
Unprompted review
Hillview Finance logo

Reply from Hillview Finance

Thank you for the fantastic review! We’re really pleased to hear you had such a positive experience. We’ll be sure to pass your kind words on to Nic and Tom. Thanks again for choosing Hillview Finance!

Rated 5 out of 5 stars

Excellent service

I had a prompt and speedy service. Hillview found a loan which suited my needs. And the support from Sam and Nicola. Explained the process and kept me updated all the way through. Took just under a week from start of the loan process to receiving the funds. Excellent service.

26 August 2026
Unprompted review
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Reply from Hillview Finance

Thank you for the fantastic review! We're really pleased to hear you had such a positive experience with us and that everything was completed so quickly.

We'll be sure to pass your kind words on to Sam and Nicola. Thanks again for choosing Hillview Finance!

Rated 5 out of 5 stars

Fantastic service from Dean and Nicola

Fantastic service from Dean and Nicola! The communication from them both from the initial contact the whole way through the application process was first class. Would definitely recommend to anyone seeking financial services.

17 July 2026
Unprompted review
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Reply from Hillview Finance

Thank you for the fantastic review! We’re delighted that Dean and Nicola provided first-class communication throughout the process. We really appreciate your recommendation!

Rated 5 out of 5 stars

very helpful loan sorted very quickly…

very helpful loan sorted very quickly fully explained all the way through with Samantha

20 August 2026
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Reply from Hillview Finance

Thank you for your kind review. We’re delighted that Samantha made the process quick, helpful and easy to understand throughout. We’ll be sure to pass on your lovely feedback.

Rated 5 out of 5 stars

The whole process was so efficient. Thank you.

The whole process was well managed and efficient from start to finish. Both Tom, who initiated the loan and obtained the information, and Nicola, who supported him, were professional, communicative, and so friendly. The timescale for completing it all was appropriate to make sure the agreements were correct. I highly recommend Hillview Finance.

18 August 2026
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Reply from Hillview Finance

Thank you for your fantastic review. We’re delighted that Tom and Nicola kept everything clear, efficient and friendly throughout the process. We’ll be sure to pass on your lovely feedback, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Hillview Finance are one of the most…

Hillview Finance are one of the most professional staff I have come across. The case officer(s) assigned to my file for processing equity mortgage loan, dealt with the requirements very thoroughly and supported me through out my case progress and their reassurance was invaluable. I would definitely recommend Hillview Finance to all my friends and family.

17 August 2026
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Reply from Hillview Finance

Thank you so much for your kind review. We’re delighted that our team could support and reassure you throughout the process. Your recommendation means a great deal to everyone here at Hillview Finance.

Rated 5 out of 5 stars

Great people skills

Great people skills, was polite throughout and supportive of my situation. Help me through every step of the process and sorted out my situation 5/5, 10/10, 100/100

1 July 2026
Unprompted review
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Reply from Hillview Finance

Thank you so much for the fantastic review! We’re delighted we could support you throughout the process and make everything as straightforward as possible. We really appreciate the amazing feedback!

Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish .the staff were superb and kept us informed about progress throughout .Would highly recommend.

31 July 2026
Unprompted review
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Reply from Hillview Finance

Thank you for your fantastic review. We're delighted to hear you had such a positive experience and that our team kept you informed every step of the way. We really appreciate your recommendation and thank you for choosing Hillview Finance.

Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish from Sam and Waj recently. They are courteous professional and compassionate, it was a pleasure dealing with them. Thoroughly recommend

31 July 2026
Unprompted review
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Reply from Hillview Finance

Thank you for your wonderful review. We're so pleased to hear Sam and Waj provided such outstanding service throughout your journey. Your kind words and recommendation mean a great deal to us, and we'll be sure to pass your feedback on to them. Thank you for choosing Hillview Finance.

Rated 5 out of 5 stars

Top Class

Service great from start to finish.Tom and Waj so helpful.
Cannot praise them high enough.
If you need a loan they are the guys tp ho to

31 July 2026
Unprompted review
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Reply from Hillview Finance

Thank you so much for your kind review. We're delighted to hear Tom and Waj provided such a great experience from start to finish. Your recommendation means a great deal to us, and we really appreciate you choosing Hillview Finance.

Rated 5 out of 5 stars

Simple

Simple, clear and no fuss process. Everyone there was super efficient 🙏

30 July 2026
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Reply from Hillview Finance

Thank you for your kind review. We're delighted to hear you found the process simple, clear and hassle-free. We really appreciate your feedback and thank you for choosing Hillview Finance.

Rated 5 out of 5 stars

Second Mortgage

Right from online initial inquiry to completion Tom and Nicola were friendly and professional and made the whole process a really good experience. The service I received was more than first class, it was super efficient and they had my application at heart from initial contact and smoothed the process. Tom and Nicola were there all the way through, showcasing an exceptional professionalism, helpfulness, and personal touch service and made the entire process stress-free. The service provided is better described as outstanding and personal, let more people be aware there is Hillview Finance in this world and I will rate them 10/10.Wish Hillview Finance extensive growth and even better future

28 July 2026
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Reply from Hillview Finance

Thank you so much for taking the time to leave such a wonderful review. It means a great deal to all of us. We're delighted that Tom and Nicola made the process smooth, efficient and stress-free from start to finish. Providing a professional yet personal service is exactly what we strive for, so it's fantastic to hear that reflected in your experience. We really appreciate your kind words and your recommendation, and we wish you all the very best for the future.

Rated 5 out of 5 stars

From start to finish

From start to finish, everything has been seen to very efficiently and the staff have been very helpful.

22 July 2026
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Reply from Hillview Finance

Thank you for the lovely review. We’re really pleased you found the process efficient and our team helpful throughout. We truly appreciate you choosing Hillview Finance.

Rated 5 out of 5 stars

Hillview finance were fantastic

I can’t recommend Hillview finance enough, they were professional from the word go. Samantha ward bent over backwards too help, she explained everything and kept me up to date on the progress of my loan. I am so pleased I contacted hillview as there are a lot of loan company’s out there and it’s so difficult choosing the right one, I choose the right one. Thank you for all your help.

27 July 2026
Unprompted review
Hillview Finance logo

Reply from Hillview Finance

Thank you so much for your kind words and for choosing Hillview Finance. We're delighted to hear that Samantha looked after you so well and kept you informed throughout the process. We'll be sure to pass your lovely feedback on to her. It was a pleasure helping you, and we really appreciate you taking the time to share your experience. We wish you all the very best for the future!

Rated 5 out of 5 stars

5 star service

5 star service.

From the first enquiry to completion everyone helped and were friendly and professional. Not judging and they made the whole process a very easy and good experience.

Very helpful and very responsive. After trying others these found and secured us a great deal very quickly. Must faster than I expected.

Waj & Dean were there all the way through to help and guide if needed. Only a call or a WhatsApp message away.

Would definitely recommend this company and would use again if needed.

Thank you so much 😊

27 July 2026
Unprompted review
Hillview Finance logo

Reply from Hillview Finance

Thank you so much for the wonderful review and the kind words! We're delighted we could find and secure a great deal for you quickly, and that the whole process felt easy and stress-free from start to finish. Waj and Dean will be thrilled to hear they made such a difference. We really appreciate your recommendation and would be happy to help again anytime. Thanks again! 😊

Rated 5 out of 5 stars

Sam & Waj were really excellent and…

Sam & Waj were really excellent and always at the end of the phone for any queries.

20 July 2026
Unprompted review
Hillview Finance logo

Reply from Hillview Finance

Thank you for taking the time to leave us a review. We're delighted to hear that Sam and Waj provided such great support throughout your journey and were always on hand to answer any questions. We'll be sure to pass on your kind comments to them. Thank you for choosing Hillview Finance.

Rated 5 out of 5 stars

The service I received was first class

The service I received was first class, from initial application right through to completion. Tom was very clear in his communication and walked me through every step.

I would highly recommend this company.

Regards,

M

13 July 2026
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Reply from Hillview Finance

Thank you so much for your kind words and recommendation.

We're delighted to hear you had a first-class experience from start to finish. I'll be sure to pass your feedback on to Tom – he'll really appreciate your comments. Thank you for choosing Hillview Finance, and if we can ever help you again in the future, please don't hesitate to get in touch.

Rated 5 out of 5 stars

Excellent

Tom and Waj were excellent guides through the process. Advice and communication was faultless throughout.

11 July 2026
Unprompted review
Hillview Finance logo

Reply from Hillview Finance

Thank you for the lovely review. We’re really pleased Tom and Waj were able to guide you through the process and keep everything clear from start to finish.

Thanks again for choosing Hillview Finance.

Rated 5 out of 5 stars

I have used Hillview Finance in the…

I have used Hillview Finance in the past and I needed to refinance to finish a building project . I spoke to Tom again and also Nicola this time and as before they were both very professional and understood exactly what my needs were and sorted out the refinance for me very quickly . They also responded to any questions that I had straight away and I never once had to chase them up as they were always in constant contact and informing me where were with the refinance process . I would definitely recommend Hillview Finance and if I needed to I would use them again in the future . Finally I would like to especially thank Tom for all his help with securing the finance and wish all the Hillview Finance team all the best in the future
Colin Clayton

2 July 2026
Hillview Finance logo

Reply from Hillview Finance

Thank you so much for your lovely review, Colin.

It’s been a pleasure helping you again, and we’re really pleased Tom and Nicola were able to get everything sorted quickly and keep you updated throughout. We really appreciate you coming back to Hillview Finance for a second time, and your recommendation means a lot to the whole team.

Thanks again, and we wish you all the best with the rest of your building project.

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