Hellofresh Ireland Reviews 

3,441
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 1,044 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible convenience of having fresh, high-quality ingredients delivered straight to their doors, which completely eliminates the daily hassle of grocery shopping and meal planning. People thoroughly enjoy the impressive variety of delicious recipes that are remarkably simple to prepare, making home cooking exceptionally fun and accessible for everyone. However, some people mentioned recurring issues with missing items, damaged goods, and occasional spoiled produce found inside their delivery boxes. Additionally, a few reviewers also experienced frustrating shipping delays, unexpected billing charges, or problems managing their subscription plans.

What people talk about most

Product

Consumers find product to be positive, highlighting the delicious meals, convenience, and easy-to-follow... See more

Quality

Users describe positive interactions with quality, consistently highlighting the delicious taste and generous... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting prompt arrivals,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how organized and convenient the... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a wide range of differing opinions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery was prompt and at time specified on the day. great instructions, even though we are experienced cooks. lovely fresh produce and good quality overall except for breads, which could be better q... See more

Company replied

Rated 4 out of 5 stars

The service is very good. The delivery vans arrived at the appointed time. The meat is well packaged in ice packs. The food quality is great. No food waste. Only downside side is that sometimes ingred... See more

Company replied

Rated 4 out of 5 stars

We are into our 2nd week. Lesson learned from 1st week look at expiry dates and use in order where possible, some of our veg were sadly spoiled last week, so this week we put everything in the fridge... See more

Company replied

Rated 3 out of 5 stars

It has definitely saved me money from the supermarket however some of the ingredients go mouldy straight away such as the mushrooms and green beans. Carrots arrived very soft. It’s as if there’s no... See more

Company replied


Company details

Written by the company

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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3.8

All reviews

(3,441)

923 reviews in the last 12 months

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Rated 4 out of 5 stars

What I love most about Hello Fresh is…the time it gives me back

What I love most about Hello Fresh is that it is easy. With ALL of the stuff going on in life, all the responsibilities that I have, not having to think about what to cook for the next week, then not having to go shopping at the weekend which is already busy is THE best thing about it. That and the range of delicious recipes that make me feel like I'm eating out every night. Hello Fresh gives me time back, it gives me breathing space as it's over less thing to have to worry about and be responsible for.

3 September 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Regina,

Thank you so much for taking the time to share such a thoughtful review.

We're delighted to hear that HelloFresh has made your weekly routine a little easier. Knowing that we can take the stress out of meal planning and grocery shopping, while giving you more time to focus on everything else life throws your way, is exactly what we strive for. It's also wonderful to hear that you're enjoying the variety of our recipes and that they make every dinner feel like a special occasion.

Your kind words truly mean a lot to us, and we're grateful to be part of your weekly routine. Thank you for choosing HelloFresh, and we look forward to bringing you many more delicious meals!

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

The recipe cards are comprehensive

The recipe cards are comprehensive, and easy to follow, and everything is included in the pack.

30 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi David,

Thank you for taking the time to share your experience with us!

We're so pleased to hear that you've found our recipe cards easy to follow and that having all the ingredients included in your box makes cooking simple and enjoyable. We work hard to make mealtimes as convenient and stress-free as possible, so it's wonderful to know this has been your experience.

We truly appreciate your support and look forward to bringing you many more delicious and hassle-free meals.

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

Beautiful recipes and great food

Beautiful recipes and great food, portion sizes just right

3 September 2026
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Reply from Hellofresh Ireland

Hi Anita,

Thank you for your wonderful review!

We're delighted to hear that you're enjoying our recipes and that the portion sizes are just right for you. It's great to know we're helping make mealtimes both delicious and satisfying.

We truly appreciate your support and look forward to bringing you many more tasty meals in the future.

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

I am glad we have HelloFresh

I am glad we have HelloFresh. I don't have to think about what to cook, and the food is fantastic. My 9-year-old son is able to cook for all of us because there are detailed step-by-step instructions. I highly recommend it.

27 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Katarina,

Thank you so much for your lovely review!

We're thrilled to hear that HelloFresh has taken the stress out of deciding what to cook and that you're enjoying the fantastic meals. It's especially wonderful to know that our step-by-step recipe cards have given your 9-year-old son the confidence to cook for the whole family. That's exactly the kind of experience we hope to create, making home cooking easy, enjoyable, and something everyone can get involved in.

Thank you for your recommendation and for choosing HelloFresh. We look forward to bringing you and your family many more delicious meals.

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

This is my first time using Hellofresh

This is my first time using Hellofresh. I absolutely love the dishes. The flavours are so nice and the choice is huge.
The meals are ready so fast and everything is so fresh.
It’s delivered straight to the door.

29 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Nicola,

Thank you for your wonderful review, and welcome to the HelloFresh family!

We're delighted to hear that your first experience has been such a positive one. It's fantastic to know you're enjoying the variety of recipes, the fresh ingredients, and the delicious flavours. We're also glad that having everything delivered straight to your door and the quick preparation time has made mealtimes so much more convenient.

Thank you for choosing HelloFresh. We can't wait to bring you many more fresh and tasty meals!

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

Food is on the highest quality

Food is on the highest quality. Love the way it’s packaged all ingredients in the one bag. Great tasting and the cards are very helpful and easy to follow.

27 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi David,

Thank you for taking the time to share your experience with us!

We're delighted to hear that you're enjoying the high quality of our ingredients and the great taste of your meals. It's also wonderful to know that you appreciate how everything is packaged together and that our recipe cards have been helpful and easy to follow. We aim to make cooking as simple, convenient, and enjoyable as possible, so your feedback means a lot to us.

Thank you for choosing HelloFresh. We look forward to delivering many more delicious meals to your doorstep!

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

The recipes are truly…

The recipes are truly great,tasty,different and perfectly portioned.
The amount of packaging is a bit too
much for the size of the portions but all round great experience.
Unfortunately, I did not read the small print and did not realise that I was signing up indefinitely. I am not ready to commit just yet to boxes every week but you are doing an amazing job.

30 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Marie,

Thank you for taking the time to share your thoughtful feedback.

We're delighted to hear that you've been enjoying our tasty, varied, and perfectly portioned recipes. It's wonderful to know you've had such a positive experience overall.

We also appreciate your comments about the packaging and understand your feedback. We're sorry to hear there was some confusion regarding the ongoing subscription, and we appreciate you bringing this to our attention.

Thank you again for your kind words and support. We hope to welcome you back whenever you're ready.

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

I love the variety of choice and the…

I love the variety of choice and the app is easy to use. The ingredients are fresh and there is plenty for 2 of us so good value. Preparing and cooking is fun and easy and the taste is different and better than home cooked.

3 September 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Peter,

Thank you so much for your wonderful review!

We're delighted to hear that you're enjoying the wide variety of recipes and finding our app easy to use. It's fantastic to know that the fresh ingredients, generous portions, and great value have made your HelloFresh experience even better. We're especially pleased that you've found preparing and cooking your meals both fun and easy, and that you're loving the delicious flavours.

Thank you for choosing HelloFresh. We look forward to bringing you many more enjoyable mealtimes!

Kind regards,
Renzo
HelloFresh Team

Rated 1 out of 5 stars

Absolutely appalling service from…

Absolutely appalling service from HelloFresh.

Our delivery simply did not turn up. There was no meaningful warning, no indication beforehand that it was going to be cancelled, and we were left expecting a delivery that never arrived.

The whole reason we use a service like HelloFresh is because of convenience and reliability. Both my wife and I work full-time, including evenings, and we have a 10-month-old baby. This particular week we were exceptionally busy and had deliberately relied on our HelloFresh delivery rather than finding time to go shopping. As a result, we were left without the meals we had planned for the entire week and had to scramble to make alternative arrangements at the last minute.

What makes this considerably worse is that this is not the first time HelloFresh has failed to deliver. A meal-delivery service that cannot reliably perform the one fundamental service customers are paying for — actually delivering the food — is essentially useless.

Mistakes can happen. What is unacceptable is cancelling or failing to fulfil an expected delivery without adequate notice, particularly when customers have organised their week around it. Had we been told in advance, we could at least have made other arrangements.

HelloFresh markets itself as a convenient solution for busy households. Our experience has been the exact opposite: unreliable, disruptive and an additional source of hassle. This latest failure was the final straw.

I would strongly advise anyone considering HelloFresh not to depend on it for their weekly meals. Based on our repeated experience, you simply cannot be confident that your food will actually arrive.

23 August 2026
Unprompted review
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Jon Paul,

We're sorry to hear about your experience, and we appreciate you bringing this to our attention. We'd like the opportunity to look into this further and see how we can help make things right. As we don't have enough information here to locate your account, our team will be reaching out to you privately to gather a few more details and assist you further.

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

Great food and value for money.

Great food and value for money.. customer care representatives excellent also

27 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Stephen,

Thank you so much for your kind words! We're delighted to hear that you're enjoying the food and finding it to be great value for money. It's also wonderful to know that our Customer Care team provided you with excellent support.

We truly appreciate you taking the time to share your experience, and we look forward to continuing to deliver delicious meals and great service in the future.

Kind regards,
Renzo
HelloFresh Team

Rated 2 out of 5 stars

Subpar quality

I didn't realise delivery isn't included. Previously, I ordered from Gousto, I could choose my recipes by Friday and have them delivered Monday. This wk I hadn't chosen by Wednesday and meals were selected that I would not have picked. Also, the quality of the veg has been subpar, eg an onion was soft and brown inside and the greens were wilted when they were delivered.

27 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Carol,

Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review.

We’d really like the opportunity to look into this and make things right. We noticed you haven’t been in touch with our Customer Care team yet, so we’ll be reaching out to you directly to gather more details and help resolve the issue.

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

I love the recipes

I love the recipes, food quality is great. All the ingredients are fresh, enough spices to make a delicious dish. You don’t have to think much while cooking- just follow the recipe and after 20-30 minutes you have a nutritious, tasty meal. In busy time it’s such a relief to get that one think out of your head.

1 September 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Marta,

Thank you for sharing your wonderful feedback! We're delighted to hear that you're enjoying our recipes and the quality of our ingredients. It's great to know that the clear instructions and carefully prepared meal kits help make cooking easier and more enjoyable, especially during busy times.

We’re so pleased that HelloFresh helps take some of the stress out of meal planning while still allowing you to enjoy fresh, nutritious, and delicious meals at home. Your kind words mean a lot to us, and we truly appreciate your support.

Kind regards,
Renzo
HelloFresh Team

Rated 1 out of 5 stars

Be aware you are subscribed to a weekly…

Be aware you are subscribed to a weekly payment with a very short deadline for cancellation.
App was impossible to work , I have deleted and downloaded but still will not work, so I was not able to read all info on my app.
Going into hospital for surgery next week (hence my trial) but they refuse to cancel even though it’s 5 days away.
I would not use Hello Fresh again, it does not protect your rights as an Irish consumer.
You could offer an option of 1 trial, without a permanent subscription.
Make it very transparent on line.
App does not work for everyone
Cancellation period is way too short considering lifestyle changes and indeed health changes. Emergency challenges.
Trish

4 September 2026
Unprompted review
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hello Trish,

We're sorry to hear about your experience and appreciate you bringing it to our attention. We understand your concerns regarding the app issues you encountered, the cancellation process, and your upcoming surgery.

We'd like to learn more so we can look into this and help make things right. Since we don’t have enough information here to locate your account, our team is reaching out privately to gather more details.

Kind regards,
Renzo
HelloFresh Team

Rated 2 out of 5 stars

Some of my ingredients were mouldy…

Some of my ingredients were mouldy despite being within there sell by date

18 June 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Marie,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience.

We'd really like the opportunity to make things right. We noticed that you haven't been in touch with our Customer Care Team yet, so we'll be reaching out to you directly to learn more about what happened and work with you to resolve the issue.

We look forward to speaking with you soon.

Kind regards,
Renzo
HelloFresh Team

Rated 5 out of 5 stars

Loving it

Loving it. Hardest part is to pick what you want to order. It’s made dinner time interesting again. You can pick your own meals or they will randomly do it for you. Everything has arrived so fresh (3 weeks now) your cookin restaurant standard taste at home in my eyes. ☺️ keep up the good work.

13 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Amanda, thank you so much for the 5-star review! 💚 We’re thrilled to hear you’re loving the experience and that everything has arrived so fresh after three weeks. It means a lot that dinner time feels like your favorite “restaurant standard” from home.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Warm regards,
Ann
The HelloFresh Team

Rated 4 out of 5 stars

Delicious meals from scratch

Meals are tasty. Ingredients are very good quality. Recipes are easy to follow

20 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Sharon,

Thank you so much for your review! We’re delighted to hear you’re enjoying the taste, the high-quality ingredients, and that the recipes are easy to follow. 💚 We’ll be sure to pass along your kind words to the team.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Ann 💚

Rated 5 out of 5 stars

Delicious meals

I'm really enjoying the Hellofresh meals. The ingredients are great quality and delicious. The recipes are easy to follow and fun to cook, and my husband is delighted with the results!
I'd also love to see more vegan friendly meals. Thanks Hellofresh for introducing us to new tastes.

23 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Bernadette,

Thank you so much for taking the time to leave this wonderful 5-star review! 💚 We’re thrilled to hear you’re enjoying the meals, especially that the ingredients, easy recipes, and the “fun to cook” factor are landing so well for you and your husband.

And we love your suggestion about more vegan-friendly options. Thanks for sharing what you’d like to see, we’ll be sure to pass your feedback along.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Rated 4 out of 5 stars

Cooking Tasty Dishes

Great variety of Tasty dishes delivered reliably and with easy to follow cooking instructions.

27 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi there, thank you so much for your wonderful review! We’re really happy to hear you’re enjoying the variety of Tasty dishes and that delivery has been reliable for you. It’s also great to know you found the cooking instructions easy to follow.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann💚
The Hellofresh Team

Rated 4 out of 5 stars

I really enjoy cooking with HelloFresh

I really enjoy cooking with HelloFresh! The food quality is excellent and the menu is very easy to follow.

2 September 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Esther,

We're so happy to hear that you enjoy cooking with us and find the food quality excellent! It's wonderful to know that our menu is easy to follow, making your cooking experience enjoyable.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Rated 1 out of 5 stars

I had an incorrect digit on my eircode…

I had an incorrect digit on my eircode but had included correct address. I suggest a link between eirode and address when setting up account

I did get 50% credit, whilst it was my mistake I clearly had Cork entered as the County on my set up but Kildare was printed on the address based on the eircode

31 August 2026
Hellofresh Ireland logo

Reply from Hellofresh Ireland

Hi Mary,

Thank you for taking the time to share this feedback. We’re sorry for the confusion caused by the county shown on the address, and we appreciate your suggestion about linking the Eircode information more directly during account setup.

It sounds like you were provided 50% credit despite the error, but we understand that this still wasn’t the experience you were expecting, especially given the impact on the address details. We’ll pass your comments on to the relevant team to help improve the setup process going forward.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

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