Hbd Jewellery Reviews 

591
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

The necklace that I chose was unique to me, I had never seen one like it before and I can now tell you that today I am wearing the necklace, which I received from my husband, for our 55th Wedding Anni... See more

Rated 5 out of 5 stars

I purchased the Personalised Name With Joined Heart Necklace, and it’s even more beautiful than I could have imagined! Delicate, elegant, and absolutely PERFECT! I’m truly thrilled with it. I couldn’t... See more

Rated 5 out of 5 stars

Absolutely gorgeous bestie bracelet! 🥹💕 I bought this for my best friend and she absolutely loved it. The bracelet is beautiful, really good quality and such a lovely little gift to show someone ho... See more

Rated 5 out of 5 stars

I bought a beautiful bracelet as a gift for a friend and both the bracelet and service was great. The bracelet itself felt really special and made for the perfect gift. The whole experience was fan... See more

4.8

Excellent

TrustScore 5 out of 5

591 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(591)

357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous Gift

I bought a beautiful bracelet as a gift for a friend and both the bracelet and service was great. The bracelet itself felt really special and made for the perfect gift.

The whole experience was fantastic, from ordering through to delivery. Everything was beautifully presented, and the quality was excellent.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning!..the necklaces…

Absolutely stunning!..the necklaces were prettier than I expected. Thank you so much for making them extra special with the lovely ribbon gift box and card. I am delighted with my order.

Smaira x

4 September 2026
Unprompted review
Rated 5 out of 5 stars

My 'unique' necklace

The necklace that I chose was unique to me, I had never seen one like it before and I can now tell you that today I am wearing the necklace, which I received from my husband, for our 55th Wedding Anniversary. I am so pleased with it, it is absolutely beautiful. HBD Jewellery are so professional in both their craftmanship and their communications. Thank you so much, this necklace has really made my day.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

PERFECT!

I purchased the Personalised Name With Joined Heart Necklace, and it’s even more beautiful than I could have imagined! Delicate, elegant, and absolutely PERFECT! I’m truly thrilled with it. I couldn’t be happier with my purchase!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

For my daughter with love

I had ordered this necklace for my daughter's birthday. I should had ordered it sooner. When it was getting close to the date. I emailed them and not only was it sent out that day they paid for it to be sent express delivery. It came on time and it was absolutely gorgeous. It was made so well. High quality materials used. My daughter loved it. Well done

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous bestie bracelet

Absolutely gorgeous bestie bracelet! 🥹💕 I bought this for my best friend and she absolutely loved it. The bracelet is beautiful, really good quality and such a lovely little gift to show someone how much they mean to you. 🫶🏼✨ It arrived beautifully packaged and was exactly as pictured. I’m so happy with my purchase and would definitely recommend! 💕

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Lovely quality

Lovely quality, and grrat customer service when needing to change the colour of the charm on the necklace

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend

Would 100% recommend! I purchased a gold chain with a name and birth stone. It looked lovely in the photo online but even better in real life! Was so pleased it. Would definitely shop here again..

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Speedy delivery, great quality too

I ordered last a Thursday 20th and contacted HBD to see if they could make sure I received it quickly as wanted it for the Monday , they got it out to me so quick I received and was wearing my beautiful three name necklace on the Saturday 22nd, I’ve already given the details to three people as I’m so happy with it also will be placing another order for Xmas presents , high recommended , the quality is really good

20 August 2026
Unprompted review
Rated 3 out of 5 stars

Broken already (6 days)

I absolutely love the product unfortunately it has broken 6 days in. I have managed to re-latch the link, however not a great start

26 August 2026
Unprompted review
Hbd Jewellery logo

Reply from Hbd Jewellery

Hi Caylie, I'm so sorry your item has broken that is so disappointing. The broken link is covered under our warranty so if you can reach out to us with your order number at hello@hbdjewellery.com, we will get this resolved for you.

Really sorry for the inconvenience this is not the experience we want any of our customers to go have!
Sam

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. The website was super easy to navigate. I had to contact customer service as I’d made a mistake, which they promptly replied to and resolved. Posted in a timely fashion with the Royal Mail and received beautifully packaged. I ordered two bracelets which are fantastic quality.
I would highly recommend and will definitely be ordering again!
Thank you!

6 August 2026
Unprompted review

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