Kilt4less Reviews 

115
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers had a great experience with this company. Customers frequently mention that orders arrive quickly and ahead of schedule, providing a smooth and reliable purchasing process from start to finish. People are truly thrilled with the wonderful workmanship, beautiful materials, and the genuinely perfect fit of their custom outfits for special events. However, some reviewers were not happy with the delivery packaging, noting that garments were squashed into tiny boxes and arrived heavily creased. A few other people also felt that the products did not match their expectations, mentioning incorrect items or minor quality concerns regarding the fabric.

What people talk about most

Product

People report positive experiences with product, highlighting that custom kilts look amazing and fit... See more

Quality

Users describe positive interactions with quality, noting that the fabric feels premium and the overall... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing praise with significant criticism.... See more

Service

Customers consistently note positive experiences with service, highlighting responsive communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was a little disappointed when my kilt and jacket arrived as they were squashed into a box the defied the laws of physics and not entirely happy with the feel of the wool used. That said you... See more

Rated 5 out of 5 stars

The kilt i ordered arrived on time. I was kept upto date through emails and WhatsApp. It is of very good quality even better than I had expected. Im now thinking of maybe ordering another. The packagi... See more

Company replied

Rated 5 out of 5 stars

Once again thank you for a great shopping experience. Many times I have shopped online and been disappointed. Not with your company. Awesome every time. Great service polite and regular contact during... See more

Rated 5 out of 5 stars

They were great at communication, all the details were discussed and they were helping at every step. The final kilt is gorgeous! I'm thrilled. The cost was decent, and the quality of the fabric is su... See more


Company details

  1. Kilt Shop and Hire
  2. Clothing Store
  3. Wool Store

Written by the company

Kilts for Less is a Scottish Kilts Brand Offerring Kilts Jackets, Kilt Outfit at an affordable price


Contact info

4.1

Great

TrustScore 4 out of 5

115 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(115)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very disappointed

Very disappointed.
The kilt buckle broke upon the second time of wearing - the delay before the wedding it was bought for!
I had to get an emergency repair done on the buckle, however other defects were pointed out to me and I ended up getting an alternate kilt for the event.

Upon request for a refund, I was told it would not be possible due to the returns policy and repairs having been done, however under the consumer rights act 2015, this in fact against the law and it is legally deemed that the defect was present at purchase.
I have begun the charge back process via my credit card company as kilts 4 less have been inadequate in their response.

5 June 2026
Unprompted review
Kilt4less logo

Reply from Kilt4less

We are sorry to hear that you were disappointed with your purchase and that it did not meet your expectations for an important occasion.

We do take all customer concerns seriously. However, we would like to clarify that the kilt was custom-made to the measurements provided and was fully checked prior to dispatch. The item was not reported to us for inspection or return in its original condition, and it was subsequently altered and repaired by a third party before we were given the opportunity to assess it.

Under the Consumer Rights Act 2015, customers do have rights in relation to faulty goods; however, this also requires that the seller is given a reasonable opportunity to inspect the item and offer a repair or replacement where appropriate. In this case, the item had already been modified and was no longer in its original condition when concerns were raised, which prevents a full and fair assessment of the alleged issues.

We are sorry that you felt unable to use the kilt for your event, but we must stand by our position that the evidence provided does not allow us to verify a manufacturing fault at the time of delivery.

We remain available to assist should you wish to discuss this further directly with us.

Rated 5 out of 5 stars

Quality Kilt

Great communication, arrived a lot quicker than expected and excellent quality. Met all expectations and will do World Cup and weddings for this year!

Thankyou so much

12 April 2026
Rated 1 out of 5 stars

Very disappointed

My kilt took over 6 weeks to arrive but when it did and at first sight it looked smaller than expected but otherwise the material and workmanship looked good. When I tried it on, to my great disappointment, it was too small. I checked my measurements, I'd asked for a 25 inch waist. The waist measurement on the outside of the kilt when fastened is about 24 inches but, due to the thickness of the material in the waistband and the distance between the strap and the buckle to fasten, the waist measurement is about 22 inches on the inside.
In initial dialogue with the company, they claimed, even after I sent photos, that the kilt was correctly sized. As a consequence of this response, I took expert advice on the construction of the kilt and it is incorrectly constructed in a number of components. I sent this information to the company and have received no acknowledgement or further communication.
I would accept some imperfections but due to the sizing issue, I cannot wear this kilt.

28 March 2026
Rated 1 out of 5 stars

Avoid! No communication or response to complaint!

I ordered a jacket and waistcoat for my husband that was needed in 6 weeks time. We were informed they would be with us prior to the event on 10th April.
However a few days before they still hadn’t arrived. I emailed and messaged and was reassured it would arrive on time.
I was sent a copy of the DPD label to say it was booked for next day delivery (Tuesday 7th April)
I checked every day in the DPD tracking and it was always showing as they still hadn’t received the package.
By Friday 10th April (the day of the event) it still was showing as not received by DPD. So my husband had to buy a totally brand new outfit in a rush!!
Eventually this arrived on Tuesday 14th April. It was crammed into the smallest box possible so badly crushed and creased. The quality of the jacket was appalling.
We have asked for how to return this and for a full refund but have been completely ignored by the company.
This is no way to run a business!!!!

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Please do not order from this company

Please do not order from this company, my son Archie Dalgliesh ordered a Dalgliesh tartan kilt, which has been the same tartan for many many hundreds of years .. what they sent was a “modern”Dalgliesh Tartan that no one has ever seen before this was not what he ordered and they would not acknowledge there mistake and then just ignored all his complaints.. this is a disgusting way to run a business and now on there website there is no modem tartan even available he had paid a lot of money and his kilt pin arrived broken and they said they would ship a new one but never did .. very unsatisfactory service all round

16 January 2026
Unprompted review
Kilt4less logo

Reply from Kilt4less

Hi Anna,
There are 3 versions in Dalgliesh Tartan your son ordered the Modern version when he got the order he told us he had ordered the Ancient version which was not the case the order confirmation email clearly shows all the details including picture of tartan and it also which contradicts your statement that there is only 1 version in where as your sons knows there are multiple varients available. we have also offered your son that we will send the ancient version too but we did not hear back after that we have all the dacomented proof that your son had ordered the Modern Version. If want we can share all the proofs with you please contact us at kilt4less.co.uk

Rated 5 out of 5 stars

Quality service

Great communications. I paid for a rush order and the kilt was delivered in-time for my needs. I believe The kilt maker wanted to insure my measurements were in line with what would insure the best fit. The material looks and feels to be very good quality. The price was great value.

4 February 2026
Rated 5 out of 5 stars

Love the kilt

Love the kilt! Couldn't recommend more.

I had to get in touch and using there online chat they responded straight away even on late evenings

5 February 2026
Rated 5 out of 5 stars

Great Support

I always had good responses to my queries. Although the courier misplaced my kilt, Waqar was able to ensure it eventually arrived and in good order. I appreciated the support I was given.

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

I ordered a kilt outfit and what they sent was nothing like the picture. Emailed about it and they claimed they had decided to send me a completely different product. The product they sent was vastly inferior to the pictured product and had an absolutely toxic chemical smell that gave me a severe headache within seconds.

Initially they refused to give me a refund but eventually send me an email confirming the refund. 24 days later it has not been received and they are ignoring all emails asking them to confirm it has been processed. I opened a dispute via my credit card company which has just been paid out in full.

I believe this is may be a company selling knock off products. If you do a reverse image search of their kilt outfits you will discover many of the images appear on a different sellers website but in higher resolution.

Note: they have twice reported my review for containing ‘harmful or illegal content’ in an attempt to get it taken down. That should tell you all you need to know.

13 January 2026
Unprompted review
Kilt4less logo

Reply from Kilt4less

We appologize for your bad experience. We have issued full refund without returning the items.

Rated 1 out of 5 stars

Where are they actually located?

After writing my first review I sent this company a letter before action January 21st, 2025 offering alternative ways of resolving the issue of their supplying a kilt that was not fit for purpose. An advance copy was sent by email and the hard copy to their mailing address 332 – 334 Katherine Road, Newham, E7 8NW. London, England , United Kingdom. This contact address is still shown on their website. I received an email saying return the kilt for a refund but no return authorization number or mailing address. I checked on the delivery of the "signed for" letter today and the Post Office report stated Returned to Sender - Unable to deliver recipient no longer at this address. I checked for their company with Companies House for an alternate address and cannot find anything record of them. I am now glad that I didn't just send the kilt to their mailing address _ Other than reporting them to trading standards what do I do now?
Following my post on this website I received an email stating that they had sent me a return authorisation - after checking the email thread of more than 40 emails I could not find any trace of the email they referred to. In addition in the email referred to above they supplied me this return address:
Kilt 4 Less
Hayseens Street Pasrur road Sialkot Pakistan 51310
How can an item purchased from an address in London have a return address in Pakistan?
There is no mention on their website of an address in Pakistan - so why am I required to return the unacceptable kilt supplied to this address which would only add more cost?

5 February 2026
Unprompted review

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