I was a little disappointed when my kilt and jacket arrived as they were squashed into a box the defied the laws of physics and not entirely happy with the feel of the wool used. That said you... See more
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Company details
Written by the company
Kilts for Less is a Scottish Kilts Brand Offerring Kilts Jackets, Kilt Outfit at an affordable price
Contact info
370A Katherine Road, E7 8NW, London, United Kingdom
- 07878794483
- support@kilt4less.co.uk
- kilt4less.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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Very disappointed
Very disappointed.
The kilt buckle broke upon the second time of wearing - the delay before the wedding it was bought for!
I had to get an emergency repair done on the buckle, however other defects were pointed out to me and I ended up getting an alternate kilt for the event.
Upon request for a refund, I was told it would not be possible due to the returns policy and repairs having been done, however under the consumer rights act 2015, this in fact against the law and it is legally deemed that the defect was present at purchase.
I have begun the charge back process via my credit card company as kilts 4 less have been inadequate in their response.
Reply from Kilt4less
Quality Kilt
Great communication, arrived a lot quicker than expected and excellent quality. Met all expectations and will do World Cup and weddings for this year!
Thankyou so much
Quality kilt
Quality kilt, sized & made to order...for a very competitive price..what is not to like!
Very good quality of kilt
Very good quality of kilt
Timely delivery
Fabulous value for money
Tremendous service
Thank you
Really good kilt quality and excellent…
Really good kilt quality and excellent customer service to meet a deadline!
Very good problem solving by these…
Very good problem solving by these guys. I thought I wasn't going to get the tartan I wanted, but they got it somehow. Good job Well done
Thank you. George
Very disappointed
My kilt took over 6 weeks to arrive but when it did and at first sight it looked smaller than expected but otherwise the material and workmanship looked good. When I tried it on, to my great disappointment, it was too small. I checked my measurements, I'd asked for a 25 inch waist. The waist measurement on the outside of the kilt when fastened is about 24 inches but, due to the thickness of the material in the waistband and the distance between the strap and the buckle to fasten, the waist measurement is about 22 inches on the inside.
In initial dialogue with the company, they claimed, even after I sent photos, that the kilt was correctly sized. As a consequence of this response, I took expert advice on the construction of the kilt and it is incorrectly constructed in a number of components. I sent this information to the company and have received no acknowledgement or further communication.
I would accept some imperfections but due to the sizing issue, I cannot wear this kilt.
Avoid! No communication or response to complaint!
I ordered a jacket and waistcoat for my husband that was needed in 6 weeks time. We were informed they would be with us prior to the event on 10th April.
However a few days before they still hadn’t arrived. I emailed and messaged and was reassured it would arrive on time.
I was sent a copy of the DPD label to say it was booked for next day delivery (Tuesday 7th April)
I checked every day in the DPD tracking and it was always showing as they still hadn’t received the package.
By Friday 10th April (the day of the event) it still was showing as not received by DPD. So my husband had to buy a totally brand new outfit in a rush!!
Eventually this arrived on Tuesday 14th April. It was crammed into the smallest box possible so badly crushed and creased. The quality of the jacket was appalling.
We have asked for how to return this and for a full refund but have been completely ignored by the company.
This is no way to run a business!!!!
Clear descriptions
Clear descriptions, guidance and faster than expected delivery. I'm getting compliments already.
Please do not order from this company
Please do not order from this company, my son Archie Dalgliesh ordered a Dalgliesh tartan kilt, which has been the same tartan for many many hundreds of years .. what they sent was a “modern”Dalgliesh Tartan that no one has ever seen before this was not what he ordered and they would not acknowledge there mistake and then just ignored all his complaints.. this is a disgusting way to run a business and now on there website there is no modem tartan even available he had paid a lot of money and his kilt pin arrived broken and they said they would ship a new one but never did .. very unsatisfactory service all round
Reply from Kilt4less
Very good quality at a reasonable price
Quality service
Great communications. I paid for a rush order and the kilt was delivered in-time for my needs. I believe The kilt maker wanted to insure my measurements were in line with what would insure the best fit. The material looks and feels to be very good quality. The price was great value.
Love the kilt
Love the kilt! Couldn't recommend more.
I had to get in touch and using there online chat they responded straight away even on late evenings
Great quality and extremely reasonable price
Great service. The team were quick to respond and the kilt is very good quality for the cost point.
Splendid
Splendid service. To say it was custom sized, delivery was fast. Product is of a high quality.
Great product and service
Great product and service. I will definitely be using them again
Great Support
I always had good responses to my queries. Although the courier misplaced my kilt, Waqar was able to ensure it eventually arrived and in good order. I appreciated the support I was given.
Avoid at all costs.
I ordered a kilt outfit and what they sent was nothing like the picture. Emailed about it and they claimed they had decided to send me a completely different product. The product they sent was vastly inferior to the pictured product and had an absolutely toxic chemical smell that gave me a severe headache within seconds.
Initially they refused to give me a refund but eventually send me an email confirming the refund. 24 days later it has not been received and they are ignoring all emails asking them to confirm it has been processed. I opened a dispute via my credit card company which has just been paid out in full.
I believe this is may be a company selling knock off products. If you do a reverse image search of their kilt outfits you will discover many of the images appear on a different sellers website but in higher resolution.
Note: they have twice reported my review for containing ‘harmful or illegal content’ in an attempt to get it taken down. That should tell you all you need to know.
Reply from Kilt4less
Where are they actually located?
After writing my first review I sent this company a letter before action January 21st, 2025 offering alternative ways of resolving the issue of their supplying a kilt that was not fit for purpose. An advance copy was sent by email and the hard copy to their mailing address 332 – 334 Katherine Road, Newham, E7 8NW. London, England , United Kingdom. This contact address is still shown on their website. I received an email saying return the kilt for a refund but no return authorization number or mailing address. I checked on the delivery of the "signed for" letter today and the Post Office report stated Returned to Sender - Unable to deliver recipient no longer at this address. I checked for their company with Companies House for an alternate address and cannot find anything record of them. I am now glad that I didn't just send the kilt to their mailing address _ Other than reporting them to trading standards what do I do now?
Following my post on this website I received an email stating that they had sent me a return authorisation - after checking the email thread of more than 40 emails I could not find any trace of the email they referred to. In addition in the email referred to above they supplied me this return address:
Kilt 4 Less
Hayseens Street Pasrur road Sialkot Pakistan 51310
How can an item purchased from an address in London have a return address in Pakistan?
There is no mention on their website of an address in Pakistan - so why am I required to return the unacceptable kilt supplied to this address which would only add more cost?
Kilt was well made but paging was poor…
Kilt was well made but paging was poor and it had lots of creases in it
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