Koeei Reviews 

Biggest scam: ordered a top & received something that didn’t at all look like the one i ordered. I received a plastic fringed, broken top that has another model than the one in the pictures. When asked to return, they will not give you the recessary information so you will never see your money again.
Do not ever buy from these scammers.

If I could give it o stars I would. Horrible quality!, the fit is off they won't give me my money back on top of that they want me to pay to return and exchange $400 of merchandise. Then had the nerve to say buy more for half off and keep the crap they sent to avoid shipping fees. But no refund what kind of fool do you think I am. You got me once but you won't again. I am going to report them.

This company is terrible to deal with. AI generated responses. Paid for expedited shipping and the item took over 2 months to arrive. Item quality was so bad, loose crooked stitching Do not order from here!

The customer service provided by this company is extremely disappointing. Despite purchasing items in good faith, I found that several pieces did not fit properly. When I attempted to return them, the company refused to issue a refund, which is both unreasonable and contrary to UK consumer rights and trading standards regulations.
Customers have a legal right to return unsuitable goods, particularly when purchasing online, where items cannot be tried on beforehand. The company’s refusal to honour this obligation demonstrates a lack of respect for consumer law and undermines trust.
In addition to the poor service, the quality of the clothing itself is substandard. The materials feel cheap, and the overall construction does not reflect the expectations set by the company’s advertising. Taken together, the low-quality products and inadequate customer support make for a highly unsatisfactory shopping experience.

Terrible! I wish I read up on reviews before blindly purchasing. Do yourself a huge favor and just don't.
Cheap synthetic fabric, poorly made. Buttons fell off while trying on the dress that is not lined.

Terrible!!!!! RUN AWAY!!! The items look good good on oictures and thats about it, no response, no dress, zero customer service.

This store does not accept returns for items that do not fit, claiming that this is “against their policy.” I find this approach completely outdated and unacceptable. I have never encountered such rules in other online stores — this is honestly the first time I see something like this.

It is impossible to like a store that offers unfair conditions from the very beginning, completely ignoring customer relations and current market standards. This kind of policy has no place in modern online shopping.

Honestly, it’s really shameful.

Never received the item

Scammers!!! I ordered a dress that came through nothing like the one on their web! Colour was out and the style was completely wrong! they have a 7 day policy return and exchange period. They even denying me this after they requested photos which i had sent and they recieved my email that i was disappointed with the product the same day of arrival and still they cant seem to help me as a consumer. They told me i can Get a 50%off my next order? And i should keep the dress. Like i want to get scammed again into false advertising! This company should be blocked! Please people dont be fooled! You better off ordering from your local companies!!!

Ordered from Koeei in October, didn’t even receive my order number… Terrible, terrible service.

I placed my order in June for a special occasion and it is now November and I have not received my order. Horrible service, no respond for my emails. I asked for my money back and I really doubt I will get it.

Please do not buy anything… you will be disappointed.

The item I received is not even remotely what I paid for. I ordered a maxi dress with hoops in the front and I received a shirt and pants set that are of poor quality and look horrible; it looks like pajamas.

They will not honor refund requests and keep sending the same emails to stretch out days, seems like they are automated. I will be filing complaints with FTC, my state Attorney General and BBB, I am also seeking legal counsel

Read the reviews below, do not buy from this brand it's a scam

After two months I did a complaint with my bank, I never received my order. Then they said they'd would rush it to me, I told them to not send it. I ordered June 26th and received nothing as of August 31st. Scam!

Horrible quality and won’t accept refund request. Wish I read reviews beforehand. Will fight till the end because they need to be shut down. People’s hard earned money and refuse to accept the photos and liabilities. Offered a messily $5 after multiple emails!!!

Do not purchase it’s a scam, photos aren’t true they use designer images and so rude when you try and exchange, do not purchase!!!

COUNTERFEIT & SCAMMERS

DO NOT BUY FROM THIS SITE!!!!
If I could do less than one star I would.
I paid $28.99 for 5-7 day express shipping. They didn’t DISPATCH my item until 14 days later, and I received it 5 days after that. I opened the package and was shocked at the poor quality. It was nothing like the pictures. They had stolen all of their photos from designer Lidee website ultimately misleading their buyers.

They will not accept a return or a refund for the item or for the express shipping that they didn’t honour in the beginning. I paid $126.19 for a garment that would be worth $5.

Garments are really poor quality, made with cheap materials and do not look anything like the photographs shown on their website or social media pages.
Fast fashion at its worst, all made in China.
I have tried to get a refund but no luck yet.
I wish I had seen the previous reviews before buying. Also all comments on their Instagram have been disabled.

Man I wish I had done more research. Their products are trash. The quality of the material is poor, the stitching is sloppy, the zippers are cheap. They refused the refund as well. They should be shut down.