FXVM - The Best Trading VPS Reviews 3,883

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the ease of setup and the speed with which the VPS is deployed, often within minutes. The reliability of the service, including stable connections and uptime, is frequently mentioned. People also value the affordability of the service, especially when compared to other providers. Consumers consistently praise the customer service, highlighting the promptness, efficiency, and helpfulness of the support team. The team is noted for its professionalism and ability to resolve issues quickly. The detailed documentation and clear communication are also appreciated, making the service accessible even to those new to VPS platforms.

Based on these reviews

Rated 5 out of 5 stars

Serious and efficient VPS service. Very very helpfull and fast on client requests and even persolaized needs. I have been assisted by Carlpe for quite some time, very helpfull person. Fast... See more

Company replied

Rated 5 out of 5 stars

I've been using their vps services for a year now and they provide a sterling service.I have observed all the time a low latency,fast vps with zero downtime.It is a superb service especially for trade... See more

Company replied

Rated 5 out of 5 stars

I have been with FXVM for a while now and their Customer Service is very good. Yeah there are some minor issues here and there but just give them a heads up and they will respond and fix your issue... See more

Company replied

Rated 5 out of 5 stars

Ken, many thanks for your great service and attention to details. Resolved my request in record time. Much appreciate the help.

Rated 5 out of 5 stars

Service is priced well and super easy to use. I upgraded and it was a quick process. Eleazar from customer service helped me quickly and without issue. Would recommend this service thus far.

Company replied

Rated 5 out of 5 stars

Excellent service from Roland (RC)! Had latency issues with my Broker account - initially getting 71ms from Singapore and 291ms from New York. Roland quickly identified that my broker needed a differe... See more

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Rated 5 out of 5 stars

Been with company for 5 years. Always been treated wonderfully. Like family. Extremely proficient team and leadership. Amazing job today Jonathan fast and efficient. Great leadership Arturo and Ell... See more

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Rated 5 out of 5 stars

Hello, I called customer service and Carlpe answered me and he was a great person. The problem was solved and he was quick to respond. He is great Carlpe and your service is great and fast. Excellent... See more

Company replied

Rated 5 out of 5 stars

I had an issue that needed resolving, and Eleazer was incredibly helpful throughout the process. I truly appreciate the time and effort they put into helping me. Great customer service—thank you again... See more

Company replied

Rated 5 out of 5 stars

I took a trail version last week. I was planning to cancel it before buying a new one with the 15% off. When I chated online, ROWE came up and helped me to transfer to Lite version applying the 15% o... See more

Rated 5 out of 5 stars

support chat 24/7 which makes it convenient for people on different time zones to get the help needed straight away.

Company replied

Rated 5 out of 5 stars

Easy to setup with the guideline provided. However, I can't find "Remote Destop Connection" in my computer. I ask Copilot where to find it. It tell me to type "mtsc" For the installation of MT4, I c... See more

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Rated 5 out of 5 stars

I basically decided to try out the service and at some point I wanted to give up because I couldn't find my way, but haven reached out to the customer service ,it was a smooth walk through. Ellen was... See more

Company replied

Rated 5 out of 5 stars

Carlpeters was incredibly patient, helpful, and professional throughout the whole chat. He took the time to explain things clearly and made sure every issue was resolved before ending the session. Rea... See more

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Rated 5 out of 5 stars

I recently faced an issue accessing my VPS and tried resetting the root password from the dashboard. Although the new password was generated, I still couldn't log in. I reached out to FXVM suppor... See more

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Rated 5 out of 5 stars

My VPS was overloaded and I lost access to my desktop and could only see my MT4 charts. Erwin helped to reset everything for me having to reboot my system a couple of times. Great work and I appreciat... See more

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Rated 5 out of 5 stars

This is my second time ordering a VPS Service from FXVM. they are cheaper compare to others and found the customer support fast and reliable. Thanks, RC, for the recent issue I got and for helping... See more

Company replied

Rated 5 out of 5 stars

I tried other VPS platforms and had problems running my EAs. Honestly, I didn’t trust any platform anymore, but I found this one and decided to give it a try. Thank God everything has worked perfectly... See more

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Rated 5 out of 5 stars

VERY GOOD SERVICE AND EXCELLENT CUSTOMER SUPPORT. their servers are very good in terms of performance and very kind and helpul team to help us. My guy Mr Eleazar was very helpul for solving my issues... See more

Company replied

Rated 5 out of 5 stars
Verified

Great price great service. Been working with these guys for over 2 years had limited problems. In the instances I did customer service Representatives like Eleazar have been helpful and quick to the r... See more

Company replied

Rated 5 out of 5 stars

Have been with FXVM for about 6 months now. Extremely happy with their service, professionality and attendance. All problems and challenges solved almost immediately, the usage of the vps is very easy... See more

Company replied

Rated 5 out of 5 stars

I had some issues with connecting to a trading account with a new broker - for me - and the edge browser. Issue resolved satisfactorily from the advice given within a few minutes. Service could... See more

Company replied

Rated 5 out of 5 stars

The support team at FXVM consistently provide the best possible service, and they never disappoint. Always friendly, always helpful, and sorting out a request. A particular shoutout to Rowe who atte... See more

Company replied

Rated 5 out of 5 stars

A staff member named KEN provided me with great help and helped me further solve my problem. I am very happy. He is competent. I will give him a 5-star rating.

Company replied

Rated 5 out of 5 stars

I had an outstanding experience with FXVM, thanks to Eleazar! He helped me regain access to my VPS quickly and professionally. Eleazar was polite, efficient, and went above and beyond to resolve my i... See more

Company replied

Rated 5 out of 5 stars

I really like to use this company service is very cheap compared with other and has good quality . And if you have any problems the assistant Rowe is always there to help you very efficient service. I... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with FXVM support thanks to Eleazar. I was locked out of my production VPS and urgently needed access to resume live trading. Eleazar responded immediately , verified... See more

Company replied

Rated 5 out of 5 stars

I previously had a VPS with another provider and the customer service was very poor. I am a new client of FXVM, and so far, I have been very impressed with the quality of service I have received from... See more

Company replied

Rated 5 out of 5 stars

Great customer support team. Special thanks to Eleazar for sorting out the issue for me.Best wishes!

Company replied

Rated 5 out of 5 stars

RC was very helpful in taking care of my connection issue. I really appreciate the time and careful consideration he provided me.

Company replied

Rated 5 out of 5 stars

New to this, and liked the reviews. FXVM seems solid. Had a problem processing payment, and Rowe provided superior Live support. This is a great start.

Company replied

Rated 5 out of 5 stars

Eleazar was a great help in sorting out my VPS issues. Quick and on the ball. The VPS servers are quick too. No hesitation in recommending them. Go for it.

Company replied

Rated 5 out of 5 stars

Eleazar was a responsive CS to tackle my dashboard settings to get it up and running. GOOD JOB.

Company replied

Rated 5 out of 5 stars

I had an excellent experience thanks to Eleazar’s outstanding customer service. He was attentive, professional, and went above and beyond to ensure everything was perfect. Truly one of the best experi... See more

Company replied

Rated 5 out of 5 stars

I was disconnected from my remote desktop connection during live trading whilst testing connection recovery options. Rowe and her technical team expedited the process to get me back on line asap so I... See more

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Rated 5 out of 5 stars

Excellent VPS performance and stable uptime. The support team, especially Eleazar, was very helpful and professional throughout my setup process.

Company replied

Rated 5 out of 5 stars

Started 4 January 2020 on the Lite VPS package. Account setup and log into customer portal was easy to understand and was connected in minutes. This package runs 1 x MT5 trading platform, 1 x EA and... See more

Rated 5 out of 5 stars

Hi there, Signed up initially on the week long trial for $1.99 and found the signup very straight forward and more importantly, the VPS setup. The VPS was spun up automatically and the RDP cre... See more

Rated 5 out of 5 stars

I am a first time user of a VPS service and I was looking for the best performance for trading an EA. I took up a 1 week trial of FXVM and I am delighted with the performance. Used tech support once a... See more

Rated 5 out of 5 stars

FXVM is a great Forex VPS. Setup is easy and you will be on your way to making serious profit if you use an EA. Connection is never interrupted and VPS stays on 24/7. Not to mention they have great di... See more

Rated 4 out of 5 stars

I migrated from another vps provider due to poor response to challenges. But l got to fxvm and was blown away first with the simplicity of the products, second is the speed of deployment with so detai... See more

Rated 5 out of 5 stars

I had a technical issue with my VPS, and Rowe provided exceptional support throughout the process. He was clear, responsive, and incredibly patient, guiding me step by step until the problem was ful... See more

Rated 5 out of 5 stars

I would like to express my sincere gratitude to Eleazar for her exceptional support during a challenging time. When I encountered an issue, she was incredibly helpful and responsive, going above and b... See more

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Company details

  1. Electronics & Technology

Written by the company

FXVM provides Best Forex VPS hosting for Forex Traders. All Platforms Allowed. MT4, cTrader. Windows Server 2008/2012/2016. Low Latency Servers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

hi i am a biggner in this filde

hi i am a biggner in this filde , dont have a long exprince .fxvm spot service is very good , they guide mi every thing ,and resolve my all problams, thankfull to all spot team members

31 October 2025
Unprompted review
Rated 5 out of 5 stars

RC Roland

RC Roland, Thank you for answering my all questions and helping me through Error to until make successful Payment and guild me though process. Very very appreciate though.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Hello Carlpe

Hello, I called customer service and Carlpe answered me and he was a great person. The problem was solved and he was quick to respond. He is great Carlpe and your service is great and fast. Excellent services. Thank you all. Excellent fast support team.

20 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

We appreciate your feedback and the time you took to share it Majed! We believe in treating every interaction with care, and your feedback reminds us why we love what we do.

Rated 5 out of 5 stars

support chat 24/7 which makes it…

support chat 24/7 which makes it convenient for people on different time zones to get the help needed straight away.

19 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Glad to hear your appreciation to our 24/7 support Steven! We’re happy to know we were able to assist you effectively. We’ll keep doing our best to deliver the same experience every time.

Rated 5 out of 5 stars

I have been with FXVM for a while now…

I have been with FXVM for a while now and their Customer Service is very good.
Yeah there are some minor issues here and there but just give them a heads up and they will respond and fix your issues very quickly as soon as they can.

17 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

We’re genuinely grateful that you took the time to share your experience with us Francis. Our team always aims to go the extra mile, and knowing it made a difference really means the world. Thank you for being a long time customer and for your kind words again!

Rated 5 out of 5 stars

A staff member named KEN provided me…

A staff member named KEN provided me with great help and helped me further solve my problem. I am very happy. He is competent. I will give him a 5-star rating.

16 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

We’re smiling ear to ear knowing you had a great experience. That’s what we aim for every time. Thanks for sharing your feedback Haimiao!

Rated 5 out of 5 stars

Service is priced well and super easy…

Service is priced well and super easy to use. I upgraded and it was a quick process. Eleazar from customer service helped me quickly and without issue. Would recommend this service thus far.

15 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Thanks so much for the kind words Jay! It really motivates the whole team to hear feedback like this. We're so happy we could help, and we’ll be right here whenever you need us again.

Rated 5 out of 5 stars

Eleazar was so so helpful to me 😊

14 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Thank you for sharing your experience Doris! We’re delighted to have made a positive impact and are here for you anytime.

Rated 5 out of 5 stars

Serious and efficient VPS service

Serious and efficient VPS service.
Very very helpfull and fast on client requests and even persolaized needs.

I have been assisted by Carlpe for quite some time, very helpfull person. Fast and clear responses and high efficiency on my technical request for server changes.

Fast, Clear, Reliable. These are the characteristic that an Algo trader needs. I am very happy of my choice.

Also highly appreciated the almost immediate response I got in the weekend on a technical problem, it was AI generated but still effective and precise, and expecially fast. I didn't need to talk to a human as it was a clear and usefull response.

Stefano from Italy.

14 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Thanks a bunch for the awesome feedback Stefano! It seriously means a lot to us. We’re really glad to hear everything’s been working well for you. We’ll keep doing our best to give you that smooth and hassle-free experience. If you ever need anything, just give us a shout!

Rated 5 out of 5 stars

Excellent VPS performance and stable…

Excellent VPS performance and stable uptime. The support team, especially Eleazar, was very helpful and professional throughout my setup process.

14 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

We truly appreciate the kind words Zainul, it made our day! We’re glad to hear we’ve been able to support you well. You can always count on us, so feel free to reach out anytime you need a hand!

Rated 1 out of 5 stars

STAY AWAY! THEY CAN ACCESS YOUR VPS ANYTIME! FOR REAL!

As of 14-Oct-2025
Their VPS and VD products are very poor. Not to mention, their customer support and engineers often block users from access and then ask for credentials, pretending to help by accessing the VPS themselves — and this happens all the time. You can try it yourself. :)

As for FXVM, the representatives named Ked and Arturo, who have AI-generated profile images, are scammers and not supportive. You should consider removing them to prove that you are not scammers.

FYI, they can access your VPS and VD anytime. I have evidence if you want to see. :)

-- 14 Oct 2025 --
"No one deserves to be treated in that manner."

And neither does the money any trader and investor put in your VPS too. Your claim of transparency and asset safety is completely fault.

One more thing -- once you have your account there, they will not remove and delete of your personal information upon request. This is completely illegal. Beware, traders :)

And despite the fixes and improvements, you can see that they keep pushing the fault to the client.

14 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Hi T,

We're sorry to hear about your dissatisfaction and appreciate you taking the time to leave a review. However, we feel it’s important to clarify the situation for transparency.

We reached out multiple times requesting your confirmation and access details to investigate the issue, and even provided a separate test server to help replicate it. Please note that any request for credentials is part of a secure and transparent troubleshooting process, always done with your prior approval. Our engineers cannot and do not access your systems without explicit permission. Despite our efforts to assist, the interactions became extremely difficult due to repeated use of offensive and abusive language directed at our support staff, including deeply inappropriate wishes of harm. We fully understand frustration can arise when dealing with technical issues, but we must maintain a respectful environment for all parties involved. No one deserves to be treated in that manner.

We’re happy to review any legitimate concerns you have, with your full cooperation and ask that all communication remains respectful moving forward.

Best regards,
FXVM Team

Rated 5 out of 5 stars

RC was very helpful in taking care of…

RC was very helpful in taking care of my connection issue. I really appreciate the time and careful consideration he provided me.

12 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Thank you for the lovely feedback Andrew! We’re dedicated to making every interaction with us a positive one.

Rated 5 out of 5 stars

Excellent Support from Eleazer!

I had an issue that needed resolving, and Eleazer was incredibly helpful throughout the process. I truly appreciate the time and effort they put into helping me. Great customer service—thank you again!

9 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Thank you Agnieszka! It’s always great hearing that our efforts are making things easier for you. We're here to keep things running smooth, so if you ever run into anything or just have a question, don’t think twice about reaching out.

Rated 5 out of 5 stars

Very fast transaction and customer…

Very fast transaction and customer assistance

8 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Big thanks for the great review Samot! We’re thrilled that you’re happy with the service, we're always here to assist if you need any help!

Rated 5 out of 5 stars

Sterling service from FXVM VPS

I've been using their vps services for a year now and they provide a sterling service.I have observed all the time a low latency,fast vps with zero downtime.It is a superb service especially for traders running EA's.The client support department staff particularly one Eleazar is always polite,friendly and they are always ready to assist whenever one encounters any issues which rarely occurs anyway.

8 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Thanks for being a loyal customer Washington! It’s great to know our efforts are paying off and that you’re happy with the service. Don’t hesitate to reach out whenever you need a hand. We’ve got you!

Rated 5 out of 5 stars

Eleazar was a responsive CS

Eleazar was a responsive CS to tackle my dashboard settings to get it up and running.

GOOD JOB.

7 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

Thank you for your review Keane! We’re thrilled to know you had a positive experience with us. Your feedback is much appreciated.

Rated 5 out of 5 stars

It's really worthy and prompt support…

It's really worthy and prompt support by Ellen. Thanks a lot Ellen, GOD bless you.

6 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

It’s amazing to hear that our team went above and beyond for you. That’s exactly the kind of experience we want every client to have, thank you for sharing it Sudip!

Rated 5 out of 5 stars

Great customer support team

Great customer support team. Special thanks to Eleazar for sorting out the issue for me.Best wishes!

1 October 2025
Unprompted review
FXVM - The Best Trading VPS logo

Reply from FXVM - The Best Trading VPS

We’re always happy to hear from satisfied clients! Thanks for sharing your thoughts with us Sheeba. Feel free to reach out anytime if you need any help!

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