Erie Home Reviews 

3,721
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional installation crews for completing roof replacements efficiently and cleaning up the workspace thoroughly. People also appreciate the exceptional quality of the durable materials and the helpful, courteous attitude of the staff throughout the entire project. Homeowners note that sales representatives are knowledgeable and keep them well informed from start to finish. Some reviewers were not happy with the pricing, noting that the overall costs were rather high compared to alternative bids. A few consumers also mentioned feeling pressured during the extensive sales presentations and encountering very expensive estimates.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient execution and... See more

Staff

Reviewers highlight positive aspects of staff, noting that employees and contractors are exceptionally... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with their new roofs and... See more

Quality

Customers consistently report great satisfaction with the outstanding quality and durability of the materials... See more

Price

People report ambiguous experiences with price, noting that bids can be extremely high or involve unexpected... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with Erin Homes representatives has been a new experience for me. Everyone has been straight forward and true to their words. And I just love Joshua Stuckey. He’s always patient with us for wh... See more

Company replied

Rated 5 out of 5 stars

We are Definitely Happy with The Excellent Outstanding new Appearance of Our Home with the Enhanced High Quality New Metal Roof. The inside is definitely Cooler with lower temperature settings than... See more

Company replied

Rated 5 out of 5 stars

I could not say anything but positive comments about the entire process. The knowledge and teamwork of the installers were second to none. Everyone I met with the company kept me advised with what,... See more

Company replied

Rated 5 out of 5 stars

Our experience was very positive. I admit being terrified of the whole idea until I realized how we really needed a roof. I was treated with gracious respect. Contacted as needed to stay up to date. W... See more

Company replied


Company details

  1. Roofing Contractor

Written by the company

Across the United States, Erie Home is a leading home improvement and replacement contractor representing decades of experience while providing investment grade improvement solutions, direct to the homeowner. Lifetime warranty offerings and convenient, in-home financing options ensure that every homeowner we work with gets the most value for their investment. We're committed to providing an overall great customer experience making a project completed by us, your easiest home improvement project ever. Erie Home is proud to maintain high consumer ratings with Trust Pilot, Google, BBB, Guild Quality and listed as one of America’s Top 100 Roofing Contractors. Choose Erie Home for your next home improvement project and experience the difference for yourself. Our highly dedicated team is here to help you make your dream home a reality. Erie Home is also listed with Inc. 5000 as one of America’s fastest growing companies as well as a leading brand with the industry’s most widely used source, Qualified Remodeler.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(3,721)

972 reviews in the last 12 months

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Rated 5 out of 5 stars

Great price

Great price, very professional workers, great job, looks great, complete clean up. Recommend Erie for your roof repair or replacement.

3 August 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, John. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 4 out of 5 stars

Did what they said they where going to…

Did what they said they where going to do the contractors where very nice and worked hard the product is a very good product

26 June 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Roofing and gutters

Good job done , quick and great cleanup. Looks terrific!

13 July 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Daniel. We are thrilled to learn that you had a positive experience with us!

Rated 5 out of 5 stars

Barn roofing and gutters

Erie Home came out to our house and gave us a estimate on roofing our two story barn! They were prompt, courteous,and professional! They cleaned up after the job was done and walked around with me to show me what they did! Very impressive with the work and price. I would recommend this company to anyone! Thanks guys!

3 August 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Charles. We are thrilled to learn that you had a positive experience with us!

Rated 5 out of 5 stars

Erie Home was extremely professional

Erie Home was extremely professional. I could have had someone come in and put on a cheap roof. Erie Home used a superior product, and most important was the fact that they warranty their product for 30 years.

15 June 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, David. We are thrilled to learn that you had a positive experience with us!

Rated 5 out of 5 stars

Erie home roof replacement.

Presentation and work performed beyond my expectations. My roof looks great. Thank you.

15 July 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, John. Thank you for taking the time to submit a review, we really appreciate it!

Rated 5 out of 5 stars

Everything went well with Erie

Everything went well with Erie. Had a great crew replacing the old roof and installing the new one. Professional job throughout the whole project. Salesmen were great too.

4 August 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Kevin. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 1 out of 5 stars

I was to receive a rebate two weeks…

I was to receive a rebate two weeks after the work was completed but never received it. I called the office day after day and left message but they failed to to respond back to me regarding the rebate. I have it noted by their staff as part of the contract.

6 July 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Gloria. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 800-684-4628.

Rated 5 out of 5 stars

Eire Home is a great company.

Eire Home was a big help to me. After hearing about the company and the materials I felt comfortable going with them for my new roof. I was correct to trust them! The whole process went very smoothly, efficiently and friendly. It looks fantastic! I'd recommend this company to anyone looking for courteous and excellent service.

23 July 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Lyn. Thank you for taking the time to submit a review, we really appreciate it!

Rated 1 out of 5 stars

WOW it's hard to know where to start.

Wow, they tried! Talk about high pressure sales, omg. The salesman was so aggravated that I shut him down on his high pressure sales, discounts, and general product description and their procedures. I told him at the beginning before he was to even look at my roof that I understand what is needed. I explained I have been in the remodeling business for over 40 years. Long story short their bid came in at literally 3.5 times higher than my highest of 4 bids at $17,300! Yes $58,500...they tried, lol. After I said hell to the no, he proceeded to reduce the price for gimmicky discount tactics all of $4800. He gave me a generic price sheet, no business name on it, no business card, very unprofessional. He said "We will keep this short and sweet" but then after sitting down I was told they usually spend 90 or more minutes on the estimate. I even was asked if I'm trying to tell him how to do his job. Oh boy! Not for me. Got a first name of Ryan and another gentleman was with him. Nice try guys. A recommendation, at least use a breath mint.

13 August 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Dennis. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.

Rated 4 out of 5 stars

I have been very pleased with the…

I have been very pleased with the customer service of Erie Home. Anytime that I called them with a question, they returned my call promptly. They informed me of every aspect of the new roof and checked in after. I am happy with the work and the quality AND the customer service

28 July 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Brenda. These words go a long way, it motivates us to work even harder, thank you for the review!

Rated 5 out of 5 stars

Game changing look to our home with roof by Eric Homes

1st was impressed with the ad I saw on Erie Homes metal roofs, knew I wanted to invest in that looks for our home. Seeing it in person made us a believer. It may cost more than a 'tradional' metal roof, but with it's impressive stying and 50 yr guarantee it was well worth the extra cost. Had a bit of damage to one of the gutters during work, which they replaced no question. Also in 3 previous roofing jobs in various homes this was the first time not a single screw was left in yard or driveway to find it being stepped on or in a tire. We highly recommend Eric Homes for a roofing job, for their looks and professionalism.

19 July 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Diann. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

The crew did an excellent job

The crew did an excellent job. Cleaned up everything when the job was done. Getting alot of compliments on my new roof !

17 July 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Mark. We are thrilled to learn that you had a positive experience with us!

Rated 5 out of 5 stars

Sales person explained everything…

Sales person explained everything clearly and expertly. High quality products which were shown to us before ordering. Roofers worked all day and completed roof in one day. They stayed late to clean up the yard. Very satisfied with the whole process.

6 August 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Karen. Thank you so much for leaving us an A+ review!

Rated 5 out of 5 stars

Our experience was great

Our experience was very good. Corey was great. We thought we were getting a metal roof, but it turned out to be shingle because Corey said it was double the price of shingle. But they use a much stronger paper under the shingles and it really looks beautiful!!

22 July 2026
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Joanne. Your feedback is highly appreciated. Thank you for the review!

Rated 1 out of 5 stars

They will overcharge you

They will overcharge you. Do not fall for this scam of a company. You could end up paying $80K for a roof. Please, go with anybody else—you’ll thank me later.

Getting a new roof isn’t about how fast they can get it done. You want to know why Erie is so fast? Because they’re taking advantage of you, and they know that once the job is done, you’re locked in.

Do your research, get multiple quotes, and don’t let anyone pressure you into making a decision you’ll regret.

12 August 2025
Unprompted review
Erie Home logo

Reply from Erie Home

Hi, Lance. We appreciate your feedback. Don't hesitate to reach out to us at 800-684-4628 if you have additional details regarding your experience. We would love the chance to resolve any issues.

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