GoDaddy Reviews 

Really loved my experience with this product! ✨ Good quality and easy to use. Definitely worth trying! 💗

She is not a compassionate person she is the person who does this for the money . Please don’t trust your loved ones with the CEO that’s running this company

Quick, confident and pleasant.

I madexa friend in my agent. Smart. Outgoing. Relatable. Dolved all issues and beyond and saved me money. AI via Godaddy is a blessing for me with my limitations. They make it beyond simple and supported with real humans if an issue. Im impressed.

I was trying to add 2 new accounts to our email package. I did this on Thursday. I was supposed to get a confirmation email on my email that the accounts have been set up, but it took almost 24 hours I didn't get anything. I got in touch with their web support, who asked me to delete the account and make new ones, and then wait for a few hours. I was asked to do the same when I reached back 24hours after on Friday, and then on Saturday. On Friday I submitted an escalation ticket, I was told that it should be fixed in 24 hours. Today, on Saturday, when i reached out to the support and told him about everything, his solution was that I delete all the cache in my browser, delete the accounts, and make new ones on a private browser. I told him I have done it again and again and I have an active ticket for this, he insisted, so I did it again. By the time I was back, he had already disconnected. I called GoDaddy's business support, Ryan picked up, I told him all and he said that my ticket was resolved yesterday. I told him that emails are still inactive and I didn't get any email confirmaiton for the ticket being resolved, he said that I should've received it, I need to check properly. I told him like 3 times that I have only 6 emails since yesterday, and it's not them, just to hear him say again that I should have it in my inbox, it was sent by them. Then he told me that since I deleted and made new emails, he is not able to raise a ticket or do anything till 24 hours have passed. I told him once again that I am trying to resolve this since 4 days and it's effecting our business so much. His response was that I am not supposed to delete the emails when facing an issue. Again I told him that it was his support who made me do that. He said, I am not supposed to do it even if they say it. Upon asking if he can transfer me to tech support, to advanced tech support who deals with tickets, or to any other department who can help me since he is not able to, he said no. So all I can do on the 4th day of my emails not working, is wait another 24 hours, just for them to raise a ticket which will then take 24-48 hours to get a response. Then I will know what the issue is, and whether they'll be able to help or not.

It's Sunday today, and still the emails don't work.

Go Daddy is a very great help
I will recommend you to everyone

GoDaddy customer service it outstanding - always patient through every step of the process - they help me learn my way around the account

Give me the correct data I needed to resolve. My issue was not a domain issue at all but it was a great place to start and they gave me good advice

very Good very very very Good

I've had nothing but good experiences with GoDaddy. Easy to use and help available when needed.

I recently had an outstanding customer service experience with Tabitha. From the moment she answered, she was professional, patient, and genuinely focused on helping me.
What stood out most was how far she went above and beyond. She didn’t just address my immediate issue—she took the time to understand the full situation, offered clear and insightful guidance, and made sure I left the call with real solutions and confidence. Her knowledge and thoughtful approach made a noticeable difference.
Tabitha turned what could have been a routine support call into an exceptionally positive experience. I’m very grateful for her help and would highly recommend her (and the team) to anyone needing assistance.
Thank you, Tabitha!

Talking with a REAL HUMAN.

I purchased a domain and protection after a free trial period. I paid for the year. As I’m creating my portfolio, I notice another domain address subscribed under my new subscription. I moved onto checking my credit card I paid with and sure enough, I was charged twice for the same product same date/time but a different domain address. Purchased it on the 29th, noticed the 2nd domain on the 31st (cancelled it immediately) on September 2nd I reached out via their chat bot - says heavy wait times for 7 minutes but after an hour + no one came on the chat. On the 3rd I reached out again via chat bot asking to refund my double charge, again long wait times 40+ mins, no one came on. So I reached out to them via WHATSAPP on the 5th. The agent barely could type proper English and said there will be no refund since 7 days have passed. I asked him to check their chat history to review my attempts to contact them. He said they don’t have the access. Then I told him that I canceled the 2nd subscription within 2 days of noticing the double charge, he still denied me a refund. They are ruthless and unethical. Why would I purchase two domains for one organization, same date and time with the same product line!

Melanie was my guide and she was fantastic!

Chrissy, represents your company very well. I was having a bad experience with some issues regarding a hack of my American Express cards and asked to check through my expenditures she was not only helpful in that regard she was empathetic Genuinely no false platitudes and very instrumental in turning my day around. She fixed all that was wrong and corrected several snafus.

The thing that made my experience great was Giovanni who was my customer service representative made everything work and was terrific!

When i got to the third person (Jason) my problem was resolved. When my call got dropped I thought "oh no not again". But Jason called back twice. 2 prior "Godaddy guides" did not. Jason seemed more knowledgeable than the others and in less time figured out my problem. He was also the only one that asked for the details of the error message. Kudos to Godaddy for having people like Jason!

I’ve used go day in the past and it just gets better and better! The customer service is great building a website and email are terrific. Working with Ryan was a great experience!

GODADDY CUSTOMER SERVICE IS WONDERFUL. THANK YOU.