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Ergonomikliniken Reviews 

370
•
TrustScore 1.5 out of 5

1.4

Shoe Store
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Company details

  1. Shoe Store
  2. Activewear Store
  3. Clothing Store
  4. Sportswear Store
  5. Women's Clothing Store

Contact info

1.4

Bad

TrustScore 1.5 out of 5

370 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically takes over 1 month to reply

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1.4

All reviews

(370)

321 reviews in the last 12 months

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Rated 1 out of 5 stars

Kolla in ledtider

Kolla in ledtider, beställde den 9/7 idag den 29/7, har fortfarande inte fått den, handla inte här

2026-07-29T09:53:22
Arrived at sort facility
2026-07-27T14:17:12
Departed from facility
2026-07-23T11:45:17
Arrived at sort facility
2026-07-15T14:00:00
Departed from facility
2026-07-14T17:00:00
Clearance processing completed - Import
2026-07-14T16:08:00
Start Customs Clearence
2026-07-13T13:10:00
Arrived at sort facility
2026-07-13T04:31:00
NOA received
2026-07-13T04:29:00
International flight has arrived
2026-07-12T16:27:00
International flight has departed
2026-07-12T15:23:24
Clearence processing completed - Export
2026-07-12T14:27:00
The country of origin commences customs declaration.
Origin Country
2026-07-11T20:21:56
Arrived at the origin international airport
Origin Country
2026-07-11T16:51:56
Shipment is in transit to next facility
Origin Country
2026-07-11T03:06:16
Departed from sort facility
Origin Country
2026-07-10T18:36:43
Arrived at origin facility
Origin Country
2026-07-09T18:30:32
Shipment information received

30 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

I would recommend that you pass on this company. Shipping times are way too long but most importantly the product that I bought was trash. Seems like everything comes from China.

21 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. Bought supposed therapeutic slides or whatever they’re called and got sent some cheap bs from China that must cost 1kr to make. Absolute crap.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Drop shipper

Drop shipper. Spare yourself and buy the knee brace at 30kr directly from shein/temu instead of paying 300-400kr from ergonomikliniken. Same thing.

21 February 2026
Unprompted review
Ergonomikliniken logo

Reply from Ergonomikliniken

Hello,

Thank you for your review and thank you for your order with us.

Ergonomikliniken is not Shein or Temu, and we are not affiliated with those companies. We are operated by a Swedish company and comply with Swedish consumer protection laws. Within e commerce, it is standard practice to work with international manufacturers, particularly in Asia, but that does not mean companies are identical or that they sell the same quality, materials, or specifications.

If you feel that the product did not meet your expectations, we are of course happy to assist you further. Please contact us at Info@ergonomikliniken.se
and we will review your case. Our customer support responds within 24 to 48 hours.

We appreciate you taking the time to share your experience.

Kind regards,
Ergonomikliniken

Rated 1 out of 5 stars

It's a scam

It's a scam. It's not a legit eshop but a Shopify account. The delivery time is 3 weeks which they don't mention clearly and if you ask a return or refund they deny. Unacceptable

20 October 2025
Unprompted review
Ergonomikliniken logo

Reply from Ergonomikliniken

Hello,

Thank you for sharing your experience and for your order.

Ergonomikliniken is operated by a Swedish company, with Swedish customer service and responsibility under Swedish consumer laws. At the same time, like many companies in our industry, we work with suppliers in Asia, which may result in longer delivery times for certain products. We always strive to be transparent about our delivery times and terms.

We would also like to clarify that, in our conversation history, we cannot see any request regarding a return or refund. According to the tracking information, the package was delivered successfully without any reported issues.

We offer 30 days open purchase and always comply with applicable consumer protection and warranty regulations. Our policies and terms of purchase are available to read before placing an order, in order to avoid misunderstandings regarding delivery, returns, and refunds. We do not deny returns that meet the stated conditions, and we would be happy to review your case if anything has been handled incorrectly.

You are very welcome to contact us at Info@ergonomikliniken.se and we will look into this together. Our customer service normally responds within 24 to 48 hours.

Kind regards,
Ergonomikliniken

Rated 1 out of 5 stars

The footwear was the wrong size, so I wanted refund.

I found the footwear was the wrong size, so asked to return. It took two days for them to respond, and they asked for a reason why. I explained, and asked for a return address. The came back with asking me if I wanted to keep for a discounted price (not interested), then after asked again gave me another offer I rejected, asking for a return address which they finally gave. I returned the items using Postnord Track & Trace, and copied the address given onto Postnord (I have an account with them) and sent it off the same day. They IGNORED the delivery even when they emailed me saying they'd collect it. Now my money is stuck at Klarna until they confirm to Klarna they got the products back, and I complied with how they wanted to do the refund. All they needed to do is go to the nearest Postnord place and collect, and based on Google Maps it was 15 minutes walking away from the given return address. They DO NOT give a return address on their site and give no return label with the delivery.

On Klarna, where they're supposedly vendors, it lists "Waiting for ErgonomiKliniken to confirm
ErgonomiKliniken normally takes 8 days. Contact store to speed up the process"

And NO, offering that I can keep a product isn't an option when I CANNOT USE IT.

(The listed date of experience corresponds with the date at which they should have collected the package from Postnord, and as indicated in the multiple notifications sent from Postnord's website)

30 July 2025
Unprompted review
Ergonomikliniken logo

Reply from Ergonomikliniken

Hello,

Thank you for taking the time to describe your experience in detail, and thank you for your order.

We want to clarify a few important points. When a return is requested, we may initially ask for the reason as part of our standard routine, both to handle the case correctly and to improve our products and information. We understand, however, that the back-and-forth communication and alternative offers felt unnecessary in your situation, and we regret that this caused frustration.

We do not deny returns, and we cooperate fully with Klarna in these cases. We also understand your point that keeping the product was not an option when it could not be used, and we respect that decision.

We would like to look into the current status of your return again and ensure the matter is resolved correctly. Please contact us at Info@ergonomikliniken.se if you have not already done so recently, and we will review the case and the return status in detail. Our customer service normally responds within 24 to 48 hours.

Kind regards
Ergonomikliniken

Rated 1 out of 5 stars

This is a Chinese company pretending g…

This is a Chinese company pretending g to be swedish

27 June 2025
Unprompted review
Ergonomikliniken logo

Reply from Ergonomikliniken

Hello,

Thank you for sharing your feedback.

We would like to clarify that Ergonomikliniken is operated by a Swedish registered company and we are subject to Swedish consumer protection laws. We have Swedish customer support and handle returns and complaints according to Swedish regulations.

At the same time, like many companies within e commerce, we cooperate with manufacturers and suppliers in Asia. We understand that this may create certain expectations, and we continuously work to make our information as clear and transparent as possible.

We can also see in our system that a full refund has been issued in your case.

If you still have any questions or concerns, you are very welcome to contact us at Info@ergonomikliniken.se with your order details and we will gladly assist you further. Our customer service normally responds within 24 to 48 hours.

Kind regards
Ergonomikliniken

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