Deluxe Bathrooms & Tiling Solutions Reviews 

171
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 135 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable, guiding them patiently and professionally through the entire bathroom design and planning process. Consumers also highlight the fantastic quality of the bathroom products, beautiful tile options, and the very fast, smooth, straightforward online ordering process. However, some people mentioned encountering frustrating delivery delays, long waiting times, and occasionally receiving incorrect items or missing parts from their orders. A few reviewers also noted communication challenges with customer support and unfortunate instances of items arriving damaged or broken during transit.

What people talk about most

Product

Customers had positive experiences with product, noting that items such as tiles, vanities, and sanitary ware... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, highlighting a wide split in... See more

Staff

Clients share positive opinions on staff, frequently praising their professionalism, helpfulness, and... See more

Order

Consumers find order experiences to be mixed, as opinions and satisfaction levels vary significantly among... See more

Service

Users describe positive interactions with service, highlighting a wonderful experience during selection and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered all my smaller appliances online from deluxbathrooms for the past two years -Taps , toilet roll holders etc . The high end products are always competitively priced . Protective packagin... See more

Company replied

Rated 5 out of 5 stars

Jack B supported us throughout the process of planning our three dream bathrooms. He was such a huge help guiding us through and sorting us out with extras as we needed them. We are obsessed with our... See more

Company replied

Rated 5 out of 5 stars

We had a great experience designing our new en-suite and sourcing all of our bathroom ware with Deluxe Bathrooms in Cork. We dealt with Lisa who was so fabulous to work with, such a lovely person, kne... See more

Company replied

Rated 5 out of 5 stars

We had such a lovely experience buying our bathroom furniture thanks to Lisa. She was so friendly and helpful, really taking the time to make sure we found exactly what we wanted. The tiles she sugges... See more

Company replied


Company details

  1. #7 of 7 best companies in Bathroom Supply Store
  2. #5 of 5 best companies in Bathroom Remodeler
  3. #4 of 5 best companies in Tile Store

Written by the company

We are Ireland's premier destination for premium bathrooms and tiles. Proudly 100% Irish-owned, we bring you Europe's finest bathroom and tile brands at unbeatable prices, ensuring the best value for our customers. With two conveniently located showrooms in Cork and Dundalk with over 40 beautifully curated modern and traditional bathroom displays, enabling you to visualise your dream bathroom with ease. Open 7 days a week, both showrooms are complemented by our online store, ensuring that you can browse and shop at your convenience.


Contact info

4.2

Great

TrustScore 4 out of 5

171 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(171)

107 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointed with the customer…

Very disappointed with the customer service I received. I paid good money for a bathroom suite, but the toilet arrived without the internal parts needed to make it functional.
I contacted the company last week and was told the missing parts would be with me on Tuesday. They didn't arrive, and nobody contacted me to explain the delay or keep me updated. I had to ring again myself.
When I called, I was simply told there was a problem with their system and that I should get my plumber to buy the missing parts. I don't think this is acceptable. My plumber should not have to purchase parts that should have been supplied with a toilet I had already paid for.
What was most disappointing was the complete lack of concern or effort to find a solution. I even asked whether they could contact the warehouse directly to arrange for the parts to be sent, but was told no.
I am now left without a functioning toilet because essential parts of my order were not supplied. Mistakes can happen, but good customer service is about taking responsibility, communicating with the customer and putting the problem right. Unfortunately, that has not been my experience.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

High end at competitive prices

I have ordered all my smaller appliances online from deluxbathrooms for the past two years -Taps , toilet roll holders etc . The high end products are always competitively priced . Protective packaging is always ensured. I would highly recommendall round .

17 August 2026
Unprompted review
Deluxe Bathrooms & Tiling Solutions logo

Reply from Deluxe Bathrooms & Tiling Solutions

Thank you so much Deirdre for your review, it's lovely to hear from a repeat customer! We're really pleased that you've found our taps, toilet roll holders, and other smaller appliances to be both high quality and competitively priced. Protecting your order in transit is something we take seriously, so it's great to know that's coming through consistently.

Thanks again for taking the time to leave such a lovely review and for recommending us. We look forward to being your go-to for your next project!

Rated 5 out of 5 stars

Lisa was fantastic

Lisa was fantastic! Super helpful and kind... Made the choosing and ordering process a breeze!

3 June 2026
Unprompted review
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Reply from Deluxe Bathrooms & Tiling Solutions

Thank you Gemma for a lovely review! We’re delighted Lisa was able to help and make everything a breeze, she’ll be so happy to hear this. Thanks again for choosing Deluxe Bathrooms!

Rated 5 out of 5 stars

Great service!!

Great service!!! Fast delivered product as per description!!

27 May 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Thank you so much Michal for the 5 star review! Great to hear everything arrived quickly and just as expected! Thanks again for choosing Deluxe Bathrooms!

Rated 5 out of 5 stars

Great to deal with from purchase to…

Great to deal with from purchase to delivery, and a great price.

27 May 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Thank you so much for your 5 star review! We’re delighted to hear everything went smoothly from purchase right through to delivery, and that you were happy with the value as well. We really appreciate your support and hope to help you again in the future.

Rated 5 out of 5 stars

Fast delivery

19 May 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Hi Mohand, Thank you for the 5-star review! We’re glad to hear you're happy with the fast delivery. Thanks for choosing Deluxe Bathrooms!

Rated 4 out of 5 stars

This is a great company and I most of…

This is a great company and I most of the products I purchased. Great quality, and value for money. I purchased tiles, vanity unit, shower, resin shower tray, and a mirror. I did purchase 2 rimless toilets and would not recommend this, I will be changing these in a few years but all other items were amazing!!! The tiles are beautiful and everyone asks me where I bought them.

18 May 2026
Unprompted review
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Reply from Deluxe Bathrooms & Tiling Solutions

Hi Eimear, Thank you so much for your lovely review, we really appreciate you taking the time to share your experience! Delighted to hear you’re loving the tiles and the rest of your items, especially with all the compliments you’re getting. Your feedback is really valuable and something we’ll certainly take on board.

Thanks again for your support and for choosing Deluxe Bathrooms, we’re happy to be a part of your project.

Rated 5 out of 5 stars

I ordered floor tiles over the phone…

I ordered floor tiles over the phone and the person was very helpfull with the amount i needed to buy for my bathroon floor. Great customer service.

12 May 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Hi Gilroy, thank you very much for the 5 star review. We’re delighted to hear our team was able to assist you in choosing the correct quantity for your bathroom floor and make the process straightforward. We truly appreciate your support and hope you’re enjoying your new tiles

Rated 5 out of 5 stars

I had a great experience purchasing…

I had a great experience purchasing tiles through Milan at Deluxe Bathroom. He was very professional and helpful throughout the process. He assisted with all my queries and made sure my requests and needs were looked after. Everything was handled smoothly and I’m very happy with the overall experience. Highly recommended.

13 May 2026
Unprompted review
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Reply from Deluxe Bathrooms & Tiling Solutions

Thank you so much, Ilaria, for taking the time to share your kind words and experience with us. We’re delighted to hear Milan took great care of you and made the whole process smooth. We really appreciate your recommendation and hope you love your new tiles. Thanks again for choosing Deluxe Bathrooms!

Rated 5 out of 5 stars

Great website

Great website, easy purchase and fast delivery

29 April 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Thanks a million for the 5 star review, Zach! We’re delighted to hear you had a great experience shopping with us online. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Ordered 4 samples

Ordered 4 samples, very fast delivery, all of them are beautiful.

27 April 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Thank you so much for your lovely review, Sabine! We’re so glad you loved the samples and that they arrived quickly. Enjoy, and thanks for choosing Deluxe Bathrooms!

Rated 4 out of 5 stars

Good quality products and sorted an…

Good quality products and sorted an issue with delivery

27 September 2025
Deluxe Bathrooms & Tiling Solutions logo

Reply from Deluxe Bathrooms & Tiling Solutions

Thank you Padraig,for your review. We’re delighted to hear you’re happy with the quality of the products, and we’re glad we could sort the delivery issue quickly for you. We really appreciate your feedback and your support. Thanks for choosing Deluxe Bathrooms!

Rated 5 out of 5 stars
Deluxe Bathrooms & Tiling Solutions logo

Reply from Deluxe Bathrooms & Tiling Solutions

Thank you for your lovely review Emrah!
We’re delighted to hear you were happy with our service. Customer satisfaction is always our priority, and we really appreciate your support!

Rated 5 out of 5 stars

Smooth process

I ordered a mirror cabinet, and the whole process went smoothly. Courier allows for tracking and tracing which makes it easy to have item delivered on a date that suits best.

25 March 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Thanks Stephen for the 5‑star review! We’re glad everything went smoothly and that the tracking made delivery easy. Thanks again for choosing Deluxe Bathrooms – we hope you enjoy your new cabinet!

Rated 5 out of 5 stars

The tiles arrived on time and perfectly…

The tiles arrived on time and perfectly packed, no breakages!

14 April 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Thank you Lesley, for your lovely feedback! We’re delighted to hear your tiles arrived on time and perfectly packed. We look forward to welcoming you again in the future!

Rated 5 out of 5 stars

Speed of dellivery

2 April 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Thank you Fintan for your 5 star review ! We’re pleased to hear you were happy with the speed of your delivery and appreciate you choosing Deluxe Bathrooms!

Rated 5 out of 5 stars

Can’t recommend Lisa (Little island)…

Can’t recommend Lisa (Little island) enough! So helpful and knowledgeable. Would have been totally overwhelmed without her!

31 January 2026
Deluxe Bathrooms & Tiling Solutions logo

Reply from Deluxe Bathrooms & Tiling Solutions

Thank you so much for the 5‑star review! We’re delighted to hear Lisa was so helpful and made the process easier for you. We’ll be sure to pass your feedback on to Lisa — she’ll be delighted! We look forward to welcome you again in the future!

Rated 5 out of 5 stars

Beautiful vanity unit

Product is beautiful and we are delighted with it. Delivery man was very friendly and helpful, very quick delivery.

1 April 2026
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Reply from Deluxe Bathrooms & Tiling Solutions

Thank you Edel for your lovely feedback. We’re so pleased you’re happy with the product and delivery. We’ll be sure to pass your kind words on to our delivery team. Thank you for choosing Deluxe Bathrooms!

Rated 1 out of 5 stars

STEER CLEAR of these there are no words…

STEER CLEAR of these there are no words to describe how bad the service is. They don't deliver items, those they do deliver are incorrectand they just ignore any complaints or requests for correct items to be sent out. If I could give zero stars I would.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

good customer service

good customer service. reliable on delivery

25 March 2026
Deluxe Bathrooms & Tiling Solutions logo

Reply from Deluxe Bathrooms & Tiling Solutions

Thank you Alfie for the 5 star review. We’re delighted to hear you were happy with our customer service and found delivery reliable. We really appreciate your feedback. Thank you for choosing Deluxe Bathrooms.

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