Defwear Reviews 

5
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

5 reviews

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2.9

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(5)

5 reviews in the last 12 months

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Rated 3 out of 5 stars

kept this one and returned the other

already wore it out once. the sleeve trim sits flat instead of twisting, which is weirdly the first thing i notice on tees now. print placement looks clean from a few steps back. fabric is a bit thinner than i pictured, but not clingy and the shoulder seams don’t pull crooked like the last cheap one I bought.

11 August 2026
Rated 1 out of 5 stars

SCAM ARTISTS: Told it was both delivered *and* lost

Ordered, waited, was told items were delivered... but to the wrong address. Checked with the neighbour who had been home all day, and he said nothing had been delivered. Contacted the company, who said they had no record of the order, despite sending me tracking numbers, etc on 6 occasions. Total ripoff scam artists.

Edit: sent details of order to company. Now waiting on a response. Another edit if anything develops.

Last Edit: Their final excuses have been bizarre. They told me that it was both "100% delivered" *and* that the local post office may have lost it.

18 July 2026
Unprompted review
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Reply from Defwear

Dear Customer,we appreciate your feedback and apologize for any inconvenience caused. We take customer satisfaction seriously, and we’d like to assist you further. Please send your order details to our support team at service@defwear.com, and we’ll ensure your case is handled properly. Thank you for giving us the chance to help.

Rated 1 out of 5 stars

I placed an order on the 6 April

I placed an order on the 6 April, paid and got an order number, (DEFR9796).
Trying to contact this company is a joke, I have message them on the service page, straight after I received and email telling me the items were on their way.
The items have still not arrived and the refund I asked for has not been paid.
I will never use this company again and if anyone I will also be telling everyone I know, not to order anything from Defwear.
Customer service from Defwear is the worst I have ever encountered, (if you concontact them).

16 April 2026
Unprompted review
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Reply from Defwear

Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and the disappointment caused. Your case has been prioritized, and we will resolve it promptly.
If the item hasn’t arrived, please contact our after-sales team via email: service@defwear.com. Our team will provide a solution within 24 hours. Thank you for giving us a chance to make things right.

Rated 4 out of 5 stars

Customer service was good once I posted a negative review here.

Disappointed in the quality of items. My three “made in Minnesota” shirts shipped from China. I purposely ordered from this company because items were identified as cotton or cotton blend as opposed to synthetic fibers from other advertisers. The cotton content of the shirts is less than 30 percent to 0 percent. The sizing does not account for a bottom hem that is gathered onto a band that is inches shorter in width than the advertised width of the garment making them unwearable for me.not happy with the quality and consider it money wasted. Attempts to contact the company directly were unsuccessful.

Update: the company contacted me upon learning the product was not as expected and issued a full refund. I am satisfied with their customer service.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

I placed my order 14days ago and…

I placed my order 14days ago and received no communication since, I have emailed Defwear several times asking for update and nothing other that a robotic answer, I’m wondering if this company is running a Scam?
So people please be aware.

13 February 2026
Unprompted review
Defwear logo

Reply from Defwear

Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@defwear.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.

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