Guest Reservations Reviews 

68,883
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 22,006 reviews, reviewers had a great experience with this company. Customers frequently share that completing reservations takes only a few minutes, making the booking journey exceptionally convenient and simple. People appreciate the clear details available online, noting that navigating through the options is always straightforward and efficient. Some people were dissatisfied with unexpected extra costs, mentioning that additional taxes and high service charges substantially drove up the final prices. Consumers also pointed out that loyalty membership numbers could not be included properly during the booking steps. Others felt rushed by the short time limits imposed while trying to finish their reservations securely.

What people talk about most

Booking process

Customers consistently note ambiguous experiences with the booking process, as many reviewers found... See more

User experience

Customers had positive experiences with user experience, finding the platform quick, easy, and convenient for... See more

Website

Clients share ambiguous opinions on website experiences, reflecting high disagreement among users. Many... See more

Price

Consumers consistently express frustration and dissatisfaction regarding the final price of their bookings.... See more

Service

Reviewers mention ambiguous feedback about service, expressing frustration over unexpected and astronomical... See more

Reviews shaping this summary

Rated 2 out of 5 stars

prefer not to stay - I am a member of AARP and Hilton club and was not given an opportunity to add that. Also, I am disappointed that no cancellations are allowed. I feel like I was railroaded and... See more

Company replied

Rated 4 out of 5 stars

I would've given a 5star, but your company added too many questions for more spending after the reservation was confirmed.

Company replied

Rated 4 out of 5 stars

Quick and easy, even for an old technophobe like me. My bad, just took me 5 minutes to input the date of experience!

Company replied


Company details

  1. Travel Agency
  2. Group Accommodation
  3. Hotel
  4. Lodging
  5. Resort
  6. Travel Aggregator

About Guest Reservations

Written by the company

Guest Reservations™ is an independent travel network connecting members with the best possible deals at over 100,000 properties worldwide.

Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.

As an independent travel network, Guest Reservations aggregates and finds its members deals previously only available through large travel agencies or directly from hotels. Guest Reservations was founded in 2016.

Guest Reservations Reviews:

Guest Reservations has a good Customer Review Rating across the web, making it one of the most trusted platforms for online hotel reservations. Find customer reviews below, or read featured Guest Reservations Reviews.

Is Guest Reservations Legit?

Guest Reservations is a legitimate, well-known independent travel network that's been around since 2016. Guest Reservations customers consistently rate the company high due to their exclusive deals, leading customer service, and huge selection of hotel inventory.

Guest Reservations Support:

Need help with a booking? The Guest Reservations Customer Care team is ready to help.

Guest Reservations Customer Care is open 24 hours per day, 7 days per week. Please reach out to the Customer Care team:

- Phone: (855) 470-1527
- Email: customercare@GuestReservations.com

Guest Reservations™ Is Top Rated!

Written by the company

Trusted by Millions
Millions of travelers trust Guest Reservations with their travel, and benefit from its members-only Insider program.

Contact info

3.9

Great

TrustScore 4 out of 5

69K reviews

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3.9

All reviews

(68,883)

23,256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Raised prices during booking

Used another website (BringFido) to book and declined same details put in. Came to hotel website and tried to book and did it within the 10 min window and they raised the price internally from 430 to 450. Still have to call for dog reservation as they did not have option to state details and intent

6 September 2026
Rated 1 out of 5 stars

Disgusting and deceptive tactics

Disgusting and deceptive tactics. This is a scam service that charges large sums of money for a third party booking service. They intercept hotel booking traffic and charge in excess of $100 to your price without your knowledge. There is a lawsuit against them in Victoria. Stay away.

24 August 2026
Unprompted review

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