Super.com Reviews 45,018

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its great prices, often highlighting that they are better than those offered by competitors. People appreciate the simple and quick booking process, noting the website's user-friendliness and the efficiency of the overall experience. Consumers also value the clear presentation of hotel descriptions, available services, and savings. The value for money is a recurring theme, with reviewers emphasizing the significant discounts they receive. However, some users express mixed feelings about the booking process and the website, mentioning occasional confusion due to promotions. A few reviewers also point out unexpected charges or subscription sign-ups, suggesting a need for greater clarity during the booking process.

Based on these reviews

Rated 4 out of 5 stars
Invited

I was impressed with the price. I want familiar with SMS, so when it all to verify I want a robot,I was afraid it was a scam until I googled and it explained. I am a senior citizen and have been sc... See more

Rated 4 out of 5 stars
Invited

Fairly straight forward process. Final price clear. However, some savings offer threw me to the chase.com website where it talked about pc and system capabilities. Was never able to figure what was... See more

Rated 4 out of 5 stars
Invited

Faster. True, online reservation. No need to deal with un American phone help. Savings are real. Hotels change their prices too often. Mine changed in 20 minutes + $120, before tax and fees. I will st... See more

Company replied

Rated 4 out of 5 stars
Invited

Having a lowest price of any competitor. I booked two times, and my reservation was honored as expected. The reason for 4 * instead of 5 *, is because they are trying multiple times to sell you a subs... See more

Rated 5 out of 5 stars
Invited

It was easy to use only disadvantage was the 100 dollar hold fee on top of the booking that you don't see for 4 days after. I had an emergency arrive and had to book the same motel for another night a... See more

Rated 3 out of 5 stars

This app most certainly does have Lowest code on my google searches l. However they have a line of issues waiting to happen.. and hard to contact…their plan is a joke you will see even greater deals o... See more

Company replied

Rated 5 out of 5 stars
Invited

As an elderly adult this site was pretty simple and direct and I was able to book 2 people into an Orlando hotel very easily. I appreciate the special price for my booking!

Rated 3 out of 5 stars

I got a very good rate for an accommodation booking through super.com but I ended up signing up for a paid membership without knowing at the same time -- I am usually very careful about these things b... See more

Company replied

Rated 5 out of 5 stars
Invited

I appreciate how quick, flexible and easy it was to reserve a room through your app. Special thanks for the extra savings!

Rated 5 out of 5 stars
Invited

I know when I book with super my reservation will be with the hotel I booked. I've used other booking sites specifically Vio and when I arrived at the hotel they either don't have my reservation... See more

Rated 3 out of 5 stars
Invited

There were great discounts but they tricked us into a $15 a month subscription without saying that before we booked. We'll have to keep it for atleast a month now so we don't screw up our plans, but I... See more

Company replied

Rated 5 out of 5 stars
Invited

Easy to navigate, but there is an "up-sale" to join for extra discount/cashback...didn't join on first time using site...will see how it goes, then consider in future

Rated 5 out of 5 stars
Invited

Easy to navigate, good rates. Used previously and had no issues on check-in at my destination hotel

Rated 5 out of 5 stars
Invited

The website was easy to navigate. The entire process from, finding the hotel, selecting the options for the room, paying and booking the room, was extremely fast, efficient, and enormously convenient.... See more

Rated 5 out of 5 stars
Invited

The hotel price was much cheaper on Super.com than it was on other websites. Booking was simple and convenient. I had never heard of this website before, but I'm glad that they exist!

Company replied

Rated 3 out of 5 stars

Update - Since this review, I have received a full refund. While I would not use Super.com in the future, I do appreciate that they came through and made it right in the end. Complete Scam - Do Not U... See more

Company replied

Rated 4 out of 5 stars
Invited

Outstanding pricing. However, extremely disappointed to choose the refundable booking and then be given the terms and conditions after making and paying for the booking. Consequently, discovering that... See more

Company replied

Rated 4 out of 5 stars
Invited

Im not good with booking online let alone ordering things but this was pretty easy & not complicated & with a bunch of other crap. Lol. & the price was good! Thank you 😊

Rated 5 out of 5 stars
Invited

The website was was easy to use and both the member pricing and the guest pricing were great. Cheaper than any competing site we visited. Couldn't have been easier.

Rated 5 out of 5 stars
Invited

Nice and easy. Using Super.com, it cut the rate by well over half making my stay "super" affordable.

Rated 4 out of 5 stars
Invited

I found the process a little bit confusing. I’m not quite clear on all the messages. I got there seem to be a lot of promotions mixed in with the process which kind of left me confused as to what was... See more

Company replied

Rated 5 out of 5 stars
Invited

Booked ad-hoc choice on the road 4 hours out from destination and everything went quickly and efficiently at advertised rate.

Rated 5 out of 5 stars
Invited

Your team has been thoughtfulness & professionally from the start of the process until the end .. Thank you for all the options & looking forward to finally resting in my destination .. 👍👍👍

Company replied

Rated 4 out of 5 stars
Invited

I am being forced to rewrite a review, cannot move forward without it.

Rated 5 out of 5 stars
Invited

Great pricing and simple process to book a room.. I have used them a couple of times and it is just plain easy.. I would recommend them for the discount choice I'm looking for when travelling.

Company replied

Rated 5 out of 5 stars
Invited

Right now it’s great, the booking was fairly easy and straightforward. Here’s hoping the rest will be as smooth

Rated 5 out of 5 stars
Invited

It was simple and quick to book a room. No confusion like some other hotel booking sites. Definitely will use this site again.

Company replied

Rated 5 out of 5 stars
Invited

good price and seamless booking experience, will definitely continue to use and signed up right away $15/month bargain when you save much more using the service.

Company replied

Rated 5 out of 5 stars
Invited

Super+ offers a lot of great money saving and money making ways, So join and experience the Love !!

Company replied

Rated 5 out of 5 stars
Invited

First time user. Great price, saved me around $30 on my night. Hoping for a great experience, when checking in.

Rated 5 out of 5 stars
Invited

The saving was great however the process was a bit annoying. I got through it however and am glad to save money!

Rated 5 out of 5 stars
Invited

Room was nice and clean and beds are real comfortable it’s a cozy place to relax and stay

Rated 5 out of 5 stars
Invited

Clean hotel, friendly and professional staff, the pool looks inviting.

Rated 5 out of 5 stars
Invited

It was easy, and by far it was the best price I found. I got it using Google Search, and Super always has the best deal.

Rated 5 out of 5 stars
Invited

Super.com is the best van overall for n finding cheap hotels and saving n money

Rated 5 out of 5 stars
Invited

Pretty easy to use and I'm satisfied with the service tonight. Thank you! Melyn

Rated 5 out of 5 stars
Invited

Really good price and simple to use whether its the app or website. I find Google finds the best prices and then Super.com matches them

Rated 5 out of 5 stars
Invited

Got confirmation very quickly and saved a lot of money. The trick will be when I try and check in.

Rated 4 out of 5 stars
Invited

simple. a few too many ads popping up but we worked through them to get the booking done

Rated 5 out of 5 stars
Invited

Very quick and easy to use and a great price. Only just found this so will be using it more often

Rated 5 out of 5 stars
Invited

I've used Super.com multiple times now, and they never disappoint. They consistently have the best prices, often beating out other travel and hotel booking sites.

Rated 5 out of 5 stars
Invited

I'm really satisfied with the service provided by the super.com. The price they offered was the lowest I could find across any platform, and that’s what truly matters to customers—getting the best ban... See more

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Company details

  1. Hotel
  2. Alternative Financial Service
  3. e-Commerce Service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

45K reviews

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Replied to 99% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

A disgrace. Gave them 1 star as I can't give zero

Gave them 1 star as I can't give zero. This company is an absolute disgrace.
Their website confirmed a payment without me even clicking the payment button. Thinking I'd been timed out I refreshed the page and it happened again. So I ended up with 2 rooms booked instead of one.
The company, via their chat line, refused to cooperate and have ignored all email requests to their customer support.
Furthermore they have now tried to charge me 15 dollars for a subscription service that I certainly did not sign up for.
To repeat, an absolute disgrace. Don't go near them.

27 October 2025
Unprompted review

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