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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some issues with my first order which was a gift. Bridget was extremely helpful when resolving and went above and beyond to compensate me. Thank you Bridget, your support and kindness was very much ap... See more
Company replied
Excellent products and service. They expedited shipping of the necklace to arrive by our 20th wedding anniversary. My wife loves it the pendant but wanted a longer necklace. Glencara shipped a longer... See more
Company replied
This is the second time I have made a purchase from Glencara snd I have nothing but praise. I was looking for inspiration for a birthday gift for my girlfriend and opted for the Silver Emerald Celti... See more
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Company details
Written by the company
Direct from Manufacturer. Irish Made Claddagh Rings at the Lowest Prices, Best Quality!
Contact info
Guernsey
- glencara.com
4.1
Great
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought my wife a Claddagh Ring
Bought my wife a Claddagh ring for her Birthday she received it today and was very happy she loved the ring it brought a tear to her eyes,
Very happy customer and will recommend Glencara Jewellery to family & Friends.
Thank you
4 September 2026
Unprompted review
Reply from Glencara
Hi Ian,
We are delighted to hear that the Claddagh ring made your wife’s birthday so special and that she loved her gift. It means a lot to know you had such a positive experience and would recommend us to your family and friends.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Terrible quality
Terrible quality, wrong engraving, all round poor quality won’t be ordering again felt and looked a lot cheaper than 50 pounds
4 September 2026
Unprompted review
Reply from Glencara
Hi Maxwell,
We are sincerely sorry to hear about your experience and are particularly sorry to learn that you have encountered an issue with the engraving. We completely understand your disappointment, especially if the item you received did not meet your expectations.
We try to photograph and describe our items as accurately as possible to best represent them. We also include the dimensions of each item in the product description.
We can exchange it no problem, and we also offer a 60-day return policy.
We can see that you've been assisted regarding this matter. If there's anything else we can help you with, please send us an email at sales@glencara.com.
Kind regards,
Glencara.com
Lovely earrings
I received my order very quickly, and was really pleased with the silver earrings. I would certainly recommend Glencara for beautiful jewellery.
27 August 2026
Unprompted review
Reply from Glencara
Hi Pat,
We are delighted to hear that your order arrived promptly and that you are so pleased with your new silver earrings. We truly appreciate your kind recommendation and support.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Very attentive service and good quality…
Very attentive service and good quality product.
4 September 2026
Unprompted review
Reply from Glencara
Hi Kirsten,
We are delighted to hear that you were happy with the attentive service you received and the quality of your purchase. We truly appreciate your kind review.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Loved the Glencara Experience!
Excellent craftsmanship. Love the engraving and the grift wrapping options. True to size. Easy to track shipping. Wonderful communication from staff.
Thank you Glencara for the amazing claddagh ring! It was so special to give with the personalized engraving and gift wrapping!
1 September 2026
Unprompted review
Reply from Glencara
Hi McLaughlin,
We are delighted to hear that you had such a positive experience with us and that the Claddagh ring, engraving and presentation made your gift even more special. It is also wonderful to know that you were happy with our communication and delivery service.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
We ordered a gift for our 48th…
We ordered a gift for our 48th anniversary, my husband paid £4.95 Extra for next day delivery.. NOTHING.
Emailed 4 times. Same generic response. We will get back to you within 24 hours….NOTHING.
28 August 2026
Unprompted review
Reply from Glencara
Hi Gemma,
We are truly sorry for any inconvenience caused, this is certainly not the experience we want for our customers.
We have requested additional information from you, please respond to our request so we can assist you further.
Kind regards,
Glencara.com
Customer service is wonderful
Customer service is wonderful. My gold cladagh ring is beautiful.
1 September 2026
Unprompted review
Reply from Glencara
Hi Laurie,
We are delighted to hear that you are happy with our Customer Service and that you find your gold Claddagh ring beautiful.
Thank you for your custom. We hope to see you again soon.
Kind regards,
Glencara.com
I have placed two orders from Glencara…
I have placed two orders from Glencara and am thoroughly pleased with both! The quality is excellent, the delivery is fast, and the customer care is excellent!! I will definitely be ordering more pieces from Glencara and highly recommend anyone to as well!!
2 September 2026
Unprompted review
Reply from Glencara
Hi Joyce,
We are delighted to hear that you are happy with the quality of your orders, our prompt delivery, and our Customer Service.
We truly appreciate your kind review and recommendation, and we’re so pleased to know that you’ve had such a positive experience with both of your orders.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
I was very pleased in dealing with Glencara
I was very pleased in dealing with Glencara and the ring I purchased! The design and quality of the product was very good and the pricing was fair and reasonable! I was very surprised as to how fast my purchase was delivered to me! Most of all I valued the commuication and updates from the date of purchase thru the delivery! It was a exceptional shopping experiece!
24 August 2026
Unprompted review
Reply from Glencara
Hi Mike,
We are delighted to hear that you are happy with your experience with us and with the ring you purchased.
We’re glad to know that you are pleased with the design and quality of the ring, the price, the prompt delivery, and the communication and updates throughout your order.
We truly appreciate your kind review and are delighted to know that you had an exceptional shopping experience with us.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Iv purchased from here before
Iv purchased from here before , the jewellery is beautiful
On having issues trying to purchase my latest ring the girls at customer services had it fixed the following day
Delivery was very quick considering I come from Scotland
I can’t recommend this company enough
12 August 2026
Unprompted review
Reply from Glencara
Hi Freda,
We are delighted to hear that you are happy with your jewellery and that our customer service team was able to quickly resolve the issue with your latest purchase. It is also lovely to know your order reached you so promptly.
Thank you for your kind recommendation and continued custom, we hope to see you again soon.
Kind regards,
Glencara.com
Very happy repeat customer
This is the second time I have made a purchase from Glencara snd I have nothing but praise. I was looking for inspiration for a birthday gift for my girlfriend and opted for the Silver Emerald Celtic Dangle Earings + Pendant Necklace Set She loved the design and workmanship and I was impressed by the speed of delivery. Nice touch with the extra gift too. Keep up the good work 👏
25 August 2026
Unprompted review
Reply from Glencara
Hi Simon,
We are delighted to hear that you chose to shop with us again and that the jewellery made such a lovely birthday gift for your girlfriend. It is wonderful to know you were pleased with the quality, quick delivery and the little extra surprise.
Thank you for your custom, we hope to see you again soon.
Exactly What I Was Looking For
I chose this shop because I was looking for Celtic knot jewelry, and I’m very happy to say that the piece I received was exactly what I was hoping for. It’s beautiful and I absolutely love it!
The delivery to Japan took a little longer than expected, but the customer support team was very kind and helpful throughout the process. They responded to my inquiries carefully and kept me reassured while I was waiting for my order to arrive.
I’m very happy with both the jewelry and the service, and I would definitely love to shop here again!
28 August 2026
Unprompted review
Reply from Glencara
Hi Erik,
We are delighted to hear that your Celtic knot jewellery was exactly what you had been hoping for and that you love your new piece. We also really appreciate your patience with the delivery to Japan, and it is lovely to know that our team could make the wait a little easier by keeping you supported and reassured along the way.
Thank you so much for taking the time to share such thoughtful feedback. It means a lot to us to know that both the jewellery and the care you received made your experience a positive one.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Excellent products and service
Excellent products and service. They expedited shipping of the necklace to arrive by our 20th wedding anniversary. My wife loves it the pendant but wanted a longer necklace. Glencara shipped a longer chain immediately and actually wears the necklace, which is unusual for her. Great company.
12 August 2026
Unprompted review
Reply from Glencara
Hi Jeremy,
We are delighted to hear that we could help make your 20th wedding anniversary even more special and that your wife is enjoying her necklace. It is also wonderful to know that our team could quickly arrange a longer chain for her.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Second to none service
After placing my second order from Glencara I omitted to claim a repeat discount. I contacted Katie by e-mail who immediately rectified this. The service received is second to none and will certainly buy again and recommend.
28 August 2026
Unprompted review
Reply from Glencara
Hi Brian,
We are delighted to hear that Katie was able to quickly assist you with your repeat customer discount and that you continue to be happy with our service. We really appreciate your recommendation and continued support.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Really impressed…
Really impressed with this organisation's Customer Service Team. And, the rings are pretty good too.
Had a problem getting the right sizes. We were able to change and get it right
Thank you!
24 June 2026
Unprompted review
Reply from Glencara
Hi KennyMac,
We are delighted to hear that our Customer Service Team was able to assist you in finding the right ring sizes and that you are pleased with your rings and the service you received. We truly appreciate your review.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
I love my engraved ring.
I love my ring it looks exactly what it looks like on line, delivery was fast too. I love the engraved they did for me the price is very good too overall I love this family run business I will definitely come back thank you so much xxx
28 August 2026
Unprompted review
Reply from Glencara
Hi Jenna,
We are delighted to hear that you love your engraved ring and that you were pleased with the quality, value and speedy delivery. Your kind words and support for our family-run business mean a lot to us.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Lovely and as expected
Timely delivery, attentive customer service. Earrings are lovely, and as expected.
27 August 2026
Unprompted review
Reply from Glencara
Hi Lisa,
We are delighted to hear that you are happy with your earrings and that both the delivery and service met your expectations. We truly appreciate your lovely review.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Beautifully made
Items arrived exactly as I thought, beautifully made, fast delivery and its made in Ireland.
19 August 2026
Unprompted review
Reply from Glencara
Hi Angela,
We are delighted to hear that you are happy with the quality of your items and that your order arrived quickly. It is wonderful to know you appreciate the Irish craftsmanship behind our pieces. We truly appreciate your lovely review.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
I had first class service
I had first class service, I was informed throughout and my order was delivered on time. All correspondence was politely answered. I have no complaints at all.
18 June 2026
Unprompted review
Reply from Glencara
Hi Martin,
We are delighted to hear that you received excellent service and were kept well informed throughout your order. It is also great to know that our team was helpful and that everything arrived on time. We truly appreciate your review.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
Excellent
Ordered 2 rings and they are both gorgeous. Very friendly people to deal with and very quick delivery to Spain. Would highly recommend.
25 August 2026
Unprompted review
Reply from Glencara
Hi Sootie,
We are delighted to hear that you love your new rings and had such a positive experience with our team. It is wonderful to know your order reached you in Spain so quickly. We truly appreciate your recommendation.
Thank you for your custom, we hope to see you again soon.
Kind regards,
Glencara.com
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