Gorman Reviews 

200
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of fabrics, unique designs, and vibrant colors, highlighting comfortable and stylish clothing. Many appreciate the artistic collaborations and flattering fit. The online ordering process is often described as easy and seamless, with prompt and well-packaged delivery, even for rural locations. However, some people were dissatisfied with product quality, reporting items becoming threadbare, developing holes, or shrinking after washing, and accessories breaking quickly. Reviewers also noted inconsistent sizing, with garments running larger or smaller than anticipated. A few experienced long delivery delays, missing items, or high return costs.

What people talk about most

Product

People report positive experiences with product, often praising the quality of fabric, unique designs, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of clothes,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting seamless online ordering and prompt... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising prompt and quick... See more

Price

Customers had ambiguous experiences with price, with some finding products overpriced, citing examples like a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality of fabric and design. Sizing generous - judged what to order according to how it looked on the model, so ordered down and it fits well. Would be useful to advise customers how your sizin... See more

Rated 5 out of 5 stars

Really surprised with its bad reviews. I've ordered scrubs 3x from gormanshop and have not had any issues. I'm 5'1 so needed a little adjustment on the scrub pants lenght. Otherwise material is good,... See more

Rated 5 out of 5 stars

The customer service in store is fabulous, the lovely ladies always so lovely and helpful. I love the beautiful styles and colours/designs. Online shopping is also a breeze with the photos and descr... See more

Rated 5 out of 5 stars

I received my dress but it was the wrong size I think mainly the style was the problem. Lovely as it was I sent it back and received store credit. ❤️. Bought a different dress for the event and it w... See more


Company details

  1. Clothing Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

fresh & modern collections of clothing, footwear homewares and accessories. gorman has become renowned for its bold and offbeat prints, strong colour palettes and knitwear. a focus on sustainable fashion rings through under the gorman organic label, b...


Contact info

3.8

Great

TrustScore 4 out of 5

200 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(200)

103 reviews in the last 12 months

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Rated 2 out of 5 stars

I received an email today..Australia…

I received an email today..Australia Day..from Gorman asking me to "pay the rent" and supporting justice for First Nations People.
I was shocked they were using their email base for this. I have bought a lit of clothes from Gorman over the years but I will never buy from them again. They have lost a customer

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Very poor quality

Purchased an expensive hairclip and after one week, the spring broke. My $2 hairclips have lasted longer!
One email acknowledged my concern and requested proof of purchase, which I provided. Since then, there has been total silence, despite several emails. Very poor quality and will not purchase again from Gorman.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Good quality, fun design, Ordering is easy

Ordering is easy, and my item arrived well packaged and within a very short time.
I like the item very much, but could have done with a size,maybe two smaller. I have found, for me anyway, sizes run quite large - a 10 maximum would have been best - I usually wear an 12. Item is good quality and ideal for Autumn/ Spring.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

candy stripe

Quick delivery goods in excellent condition. love love these jeans! Fit is perfect and very slimming

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Always an enjoyable experience

Excellent quality clothes, knowledgeable and respectful staff who positively communicate with older adults. These ladies are interested in your comments and suggestions and certainly know their stock. It is always a pleasure to venture into a Gorman store.

14 January 2026
Unprompted review
Rated 4 out of 5 stars

An amazing store but too much in one place.

I have to say the shop was a bit cramped and the racks were really jam packed with beautiful clothes. However the types of clothes were difficult to see as the colours are so beautiful and bright all in one place. It was good that I had researched what I wanted and checked if it was in store so I went straight there. Such good quality gear. Really nice quality fabrics. I have bought too much. The fit is lovely too.

28 December 2025
Rated 3 out of 5 stars

Disappointed Purchaser

I am a regular purchaser of Gorman clothes. On several occasions my size 6 tends to be much larger than expected. I have to give it away. Please advise. Thank you.

11 December 2025
Unprompted review

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