Kojo Fit Reviews 

120
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Shoppers consistently appreciate the comfortable stretch fabric, excellent overall fit, and attractive range of colors available for the apparel. Additionally, numerous buyers point out that the online ordering experience is completely seamless and standard delivery is very fast. Though some customers mentioned that sizing can sometimes be tricky and minor fabric issues like piling or loose threads appear after several washes, they still found positive aspects. Other individuals experienced significantly longer shipping times than promised or felt that having to pay out of pocket for return shipping fees was quite inconvenient.

What people talk about most

Product

Users describe ambiguous interactions with product, as reviewers report a mix of experiences regarding... See more

Quality

Customers consistently note ambiguous experiences with quality, as while many reviewers praised the great... See more

Delivery service

Consumers experience great frustration regarding the delivery service, noting that shipping takes up to three... See more

Return policy

Reviewers mention negative feedback about return policy, expressing frustration over having to pay extra... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Products looked good online, purchased some shorts, polos and a shirt. They look fine, sizing guide accurate, nice feel of fabric and stretchy … I just feel they look like pretty basic staple items fo... See more

Company replied

Rated 3 out of 5 stars

I bought two pair of shorts and 3 pair of chinos back in February. The black pair of chinos have already split in the groin. They are a perfect size fit for me. I am worried that the other two pair a... See more

Company replied

Rated 3 out of 5 stars

I bought a pair of shorts for my Husband last summer, he has probably washed them maybe 4 times (Short summer!!) and we have the same problem as mentioned, the seat area of the shorts has become ve... See more

Company replied

Rated 5 out of 5 stars

Delivery was quick and efficient, and when I found that the sizing was not quite right and I wanted the shorts a little tighter, the returns process was smooth and simple and equally time efficient. A... See more

Company replied


Company details

  1. Jeans Shop
  2. also in
  3. Activewear Store
  4. Formal Wear Store
  5. Men's Clothing Store
  6. Streetwear Store
  7. Women's Clothing Store

Written by the company

Insane Comfort. Perfect Fit. Performance Essentials For Women & Men Australia's Best Fitting Jeans, Pants & Shirts Shop Now! www.kojofit.com


Contact info

3.8

Great

TrustScore 4 out of 5

120 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(120)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

I received the Kojo fit polo and chino…

I received the Kojo fit polo and chino shorts. The product is absolutely amazing, perfect fit, comfortable, great looking, I even had heads turning in the shopping mall. Great service, quick postage, highly recommend, I will be definitely purchasing more Kojo clothing and they are worth every $$. Thank you for making me look nice and feeling confident.
Jason
Auckland, New Zealand

21 October 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Jason, so glad to hear you love them and we really appreciate you taking the time to share your experience. Appreciate you mate!

Rated 1 out of 5 stars

i got instascammed on these

i got instascammed on these. there is nothing special about the fit, in fact the opposite is true the material is crap. one pair i complained about the color, the other pair i complained that the back pocket fabric warped after less than a week of wear - they told me try ironing them. who irons jeans?

19 October 2026
Unprompted review
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Reply from Kojo Fit

Hi Aaron, thanks for the feedback. On the color: our denim is color-fast, so the shade you receive is the shade it stays after washing. We’re sorry if the hope was that a wash would change the color. Our team is always happy to help with colour choice before purchase or with a return on unworn/unwashed items. On the pockets: our jeans use a stretch fabric, pockets included. Off the body, especially after washing, the pocket edges can look relaxed. A quick steam or low-heat press resets them straight away, and usually sit flat when wearing regardless of the steaming/ironing. We get that “iron your jeans” didn’t land well, and we could have explained it better and sorry you didn't have a great experience this time.

Rated 1 out of 5 stars

Terrible quality and disappointing…

The quality is extremely poor, and the fit is terrible. The products look nothing like what is advertised on the website.

To make matters worse, trying to leave a review on their website is unnecessarily complicated, with several steps to go through just to submit feedback.

I purchased both the shorts and shirts, and both were equally disappointing. Poor quality, terrible fit and nothing like the photos.

I would strongly recommend avoiding this brand.

2 October 2026
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Reply from Kojo Fit

Hi Jeremy,

I'm sorry the shorts and shirts weren't what you expected.

You have checkout+, so returns are completely free: anything as new on our return policy can go straight back at no cost to you.

If you drop a message to support@kojofit.com with your order number, the team can help and also we welcome any specific feedback on the concerns above.

Rated 5 out of 5 stars

Love the shorts

Love the shorts . They fit great.

10 September 2026
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Reply from Kojo Fit

So glad to hear you love your shorts Tommy and thanks for taking the time to review!

Rated 5 out of 5 stars

So you have an ass…

If you deadlift for years, you will have a big ass. There is no exception. You will also never find shorts that fit right, ever again. Until you get these. In Mandalorian parlance, “This is the way.”

10 September 2026
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Reply from Kojo Fit

Awesome review thanks mate. The shorts definitely work for guys who don't skip leg day 🙌

Rated 3 out of 5 stars

I bought two pair of shorts and 3 pair…

I bought two pair of shorts and 3 pair of chinos back in February. The black pair of chinos have already split in the groin. They are a perfect size fit for me. I am worried that the other two pair are going to do the same thing as they weren't cheap. They are also stretchy, so unsure why the material is ripping like this.
Order# 83780.

22 September 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Ryder, the team contacted you shortly after posting this review as you had not raised the issue to us prior. I believe the team looked after you promptly, so please let us know if there are any other concerns or if we can assist further and if you can please adjust the review to reflect the final experience we gave, that would be greatly appreciated.

Rated 4 out of 5 stars

Loved my shorts

Loved my shorts , good quality and great colours . I bought 3 pairs all came within 2weeks . One point is that I would buy a size smaller than your usual size.

20 August 2026
Unprompted review
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Reply from Kojo Fit

Hi Nick, thanks for the review and feedback on the sizing. We agree, if in doubt choose the smaller size if you are looking at the Chino Shorts. We also have a find my fit tool which takes into account your physique and can give guidance also. Thanks again for taking the time to give us feedback 🙌

Rated 5 out of 5 stars

I really like the fit and comfort of…

I really like the fit and comfort of the shorts. They seem to fit in all the right places. The stretch fabric is very good.
The website is easy to use and delivery fast
Very pleased with purchases

16 September 2026
Unprompted review
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Reply from Kojo Fit

Glad you love the shorts and that everything else went smooth with your experience. Truly appreciate you taking the time to review.

Rated 5 out of 5 stars

Excellent shorts pure quality.

I brought about 5 5 inch shorts from Kojo and the quality is perfection. I hope they come up with more colors and hope one day the start selling mens spray on Jeans or skinny jeans. Great store and customer service.

17 June 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Thanks for your review and yes we have a lot of new shorts colours coming and we actually do have skinny fit jeans in the store now if you wish to take a look at them too 🙌

Rated 1 out of 5 stars

This is a trash company

This is a trash company. Shipped to wrong address, terrible tracking, impossible to follow. Took 3 weeks when promised in 1 week. Never received item. Calling credit card company to cancel charges. Do not do business with this horrible company.

13 September 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

We couldn't track the order from this review, but saw you left a review on the website and a bunch of other platforms which helped us track down the order. I couldn't see any message to support as we could have responded sooner. This was shipped same day to the correct address, fully tracked with over 20 updates and delivered to the address on the order with a photo of the house number, the package/label with it placed on the path adjacent to your door. We have shared these delivery photos with you and had no response. We do agree Gofo were slow on this order and have recently removed them as a carrier and also have fully refunded your order. This review was submitted even after we had refunded the order in full including shipping, even though we have evidence that the order was delivered to the correct address. I am not sure what else we could do and we are happy to get further feedback if you wish to challenge the information shared on our reply.

Rated 1 out of 5 stars

This is a scam company

This is a scam company. The shorts are not as advertised. They are loose fits and the construction is poor. You have loose threads poor stiching and the blue pair had white fabric sticking out the front. I down sized and they were loose and ill fitted. It is a nightmare to return products and get your money back. It is another scam company advertises on meta. They do not publish all the negative reviews on their site which again is false advertising. The shorts are cheap and nasty. They are not worth £50. They look like £10 shorts max. I wrote 6 nehative reviews and not one is on their website. They still advertise 5 stars for each pair. They are dishonest and misleading the public.

21 August 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Anthony, sorry we gave you a disappointing experience.

Looking at your order history: you purchased on 4th August, kept one pair and requested a free return for exchange for the other two items, which we processed, and you also had the option at that time to return for a full refund if you weren't happy with the quality.

You then purchased again on 20 August and pointed out the white stitch issue and have a free return in transit for a refund, which will be processed as soon as we receive them back. I can see a free return label was sent, but they haven't been lodged with the carrier yet on our end.

We gave you free return labels to our local UK returns address, so I would be happy if you reach out to support to see what we can improve with this returns process, as you described this process as a nightmare.

On fit: thanks for the feedback and sorry that the legs were too loose for your liking. We do try to accommodate a range of body types, and we're sorry this pair wasn't the fit you were after. We have a number of customer photo reviews showing the fit on a variety of physiques, and we want everyone to get the fit they are after.

On the quality photo you shared to support, we agree the single white stitch on that seam shouldn't have been there, and that's exactly the kind of fault we want returned so we can put it right, which is what the free return for refund is for.

We responded promptly to every email you sent us and were willing to assist at each step, and we'll continue to do so if you reach out to our support team.

On the reviews: I can see one review published under your name. Since you purchased 4 items in total on two orders, submitting 6 reviews may have triggered duplicate detection on some of them, particularly if the wording was the same across them.

We appreciate you taking the time to detail all this and we do not want to give this experience, so are listening to your concerns.

Please reach out to us again at support@kojofit.com if there are any further help required in getting this pair returned and refunded.

Rated 2 out of 5 stars

Great delivery, Poor Shorts

Great delivery, shorts are very poor. Be very careful. Mine look ridiculous. Ride up my thighs & dont sit or fit correctly.

Thank you for your reply, sadly I have worn them twice to see if it was just me. The length is fine, they just ride up.

18 August 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi David, thanks for the feedback, and sorry the 5" did not fit the way you like.

The 3" and 5" are our shortest inseams and are meant to sit high on the thigh with a fitted look. We also do a 7" and a 9" in the same chino, same fabric and the fit tends to be slightly more relaxed in the leg which could possibly prevent the part of the fit you did not like.

If the shorts are as new and per our return policy conditions, you are welcome to return for exchange to a different style or refund.

Sorry we didn't give you the fit you love and we do listen and appreciate this feedback.

Rated 5 out of 5 stars

Have made several orders with Kojo Fit…

Have made several orders with Kojo Fit and have found the Elite Performance Chinos to be the only pants I can get that have sufficient stretch for my legs. I have tried their 'Ultra Stretch Chino Pants - Slim Fit' but found they didn't quite hit the mark and have since returned them for a full refund. Process was easy and in hindsight, I would have opted for the credit as they offered a bonus store credit if I was to order a different pair instead. Ended up making an order before starting the return and missed out.

Quality seems to be good, shirts do seem to be slightly smaller than advertised but no complaints

20 August 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Thomas, thanks for taking the time to leave your feedback. Glad you love the stretch on the Elite Chinos. Our shirts are designed to be quite tailored so can fit more snug than others in the same size label. We always recommend to use the AI find my fit tool to help guide on size selections, as it matches your physique to our tailoring. Thanks again and appreciate the feedback and the products and processes and we will continue to strive to improve on everything.

Rated 4 out of 5 stars

I love the fit

I love the fit. I have thin legs so my shorts are always baggy. These shorts fit great around my waist and thighs. Now, they do stretch out after several hours but fine after the dryer. I don't think line drying would bring back the tightness. Also, the shipping took about two weeks...slow boat from Austraila?

15 July 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Thanks Bill, this is exactly the fit problem we built the brand around, so it's great to hear it worked for you.

On the stretch: a little relax through the day is normal with a stretch fabric warmed by body heat, and it snaps back in the wash. We'd actually steer you away from the clothes dryer on these.

International USA delivery usually runs 4 to 7 business days. Occasionally customs hold a small sample of orders for inspection and yours may have been caught by that. Happy to investigate further if you email us at support@kojofit.com. We're also working on faster delivery for our US customers with the addition of a USA warehouse.

Appreciate you taking the time, thanks again!

Rated 5 out of 5 stars
Kojo Fit logo

Reply from Kojo Fit

Hi Alan, appreciate you taking the time to leave a great review and I hope we continue to provide a great fit and service to you and everyone!

Rated 2 out of 5 stars

Piling

I liked the stretchy nature of the shorts I bought last year, but sadly the seat is now piling and you can see a few little bits of elastic sticking through. Not enough to stop me wearing them, but disappointing.

25 July 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi John, appreciate the honest review, and glad you have enjoyed the stretch.

Sorry to hear you have experienced this issue. I know it has been nearly 12 months since ordering, but please email us at sales@kojofit.com and a photo of the effected part of the shorts and we can take a look.

For anyone reading, a few things that keep the Ultra-Stretch fabric at its best: cold wash, inside out, no fabric softener, and hang to dry rather than tumble. Heat is the main enemy and softener coats the fibres and could encourage pilling.

Rated 1 out of 5 stars

What a disappointment and waste of £50

What a disappointment and waste of £50. I followed the website sizing guidelines and when the shorts came they were too big. I tried to return them, I paid the extra costs, had the packaging and labels but clicked the wrong button on the page and the website now refuses to allow for the product to be returned. So so disappointed with the company guidelines and procedures.

27 June 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Stephan,

Thank you for the honest feedback, and we're sorry the return process caused this frustration.

That's not the experience we want anyone to have.

To clarify what happened: our returns portal asks a few screening questions, and a wrong selection can unfortunately reject the return request. That's a limitation on software, but it's an easy fix from our side.

We've emailed you directly at the address on your order. Just reply with your preference (size exchange or refund, and the size if exchanging) and we'll reset the return straight away so it goes through.

As a Checkout+ customer your return and exchange shipping is covered, so there's no further cost to you.

We'd love the chance to make this right.

Rated 4 out of 5 stars

Size down …

I had to size down from my normal size for the fit that Kojo advertises .

10 June 2026
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Reply from Kojo Fit

Thanks for this feedback, greatly appreciated.

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