- 5 STARS
If I could give minus zero I would. SENT ME A PROMOTION TOOK MY MONEY NO PROBLEM and now? No product. No money.
After receiving a PROMOTIONAL email WITH a discount code and direct instructions to send money to their UK account they have
1. Ignored my emails when item did not arrive and the post has NO updates whatsoever.
2. Eventually replied saying they will repost product as a reply to emails of me asking for my money to be returned. Because this was a second CONSECUTIVE bad experience with them intentionally ignoring email and customer requests and doing whatever to KEEP YOUR MONEY.
3. No further emails after this - so I kept emailing asking WTF and FINALLY they replied saying fine we will refund you BUT it's easier if YOU REQUEST IT FROM YOUR BANK
4. Days pass, many emails ignored, last reply 'oh my bank account was closed when you transferred' EVEN THOUGH THEY THEMSELVES DIRECTED PAYMENTS TO THAT ACCOUNT ON THE SAME PROMOTIONAL EMAIL WHICH I REACTED TO AS SOON AS I GOT IT. Why on earth would anyone intentionally and specifically direct payments to a closed account ? On the same promotional email?
and guess what? According to REVOLUT regardless of how much their website screams 'legal' in impression - what they're doing is in fact ILLEGAL - they labelled it FRAUD and are now telling me my ONLY OPTION IS TO FILE A POLICE REPORT TO BRITISH POLICE VIA REVOLUT. The bank itself is facilitating a fraud investigation as a result. The best part? My accounts have to be investigated to as well as the legality of how I'm shopping online! How about that.
ALL OF THIS BECAUSE I TOOK UP AN OFFER THEY EMAILED ME AS A PROMOTION
Whoever 'runs' this so called 'business' have proven multiple times in my own experience to be liars, deceivers, avoiders and negligent irresponsible lads - far removed from respectable men.
AVOID AT ALL COSTS