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Review summary

Created with AI, based on recent reviews

Considering 32 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the friendly staff members, consistently fast delivery times, and a wonderfully wide selection of offerings. Many people find the online store very easy to navigate and truly enjoy smooth items like pre-rolls, dabs, and gummies. However, some reviewers were not happy with certain hardware items experiencing frequent clogging or a surprisingly poor taste. Some people also felt that customer support could be exceptionally slow and unhelpful when dealing with product replacements. Additionally, a few buyers frequently mentioned receiving incorrect weights or experiencing troublesome leaks with specific liquid vapes.

What people talk about most

Product

Users describe ambiguous interactions with product, while many consumers praise the appealing strains,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the authentic taste, smooth... See more

Staff

People report positive experiences with staff, highlighting helpful representatives who go above and beyond... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, highlighting fast shipping times and... See more

Customer service

Reviewers express mixed feelings about customer service, with some consumers praising helpful staff and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Decided to trust the brand and bought a 3ml vape. I was extremely satisfied with the product until after about a week it started spitting so much liquid it became unusable. I was ready to give u... See more

Rated 4 out of 5 stars

So, please make sure you always sell the advertised weight, strength and quantity of the product, 1.2g prerolls are less than that for example. The infused grind was not exactly the same as the prerol... See more

Rated 4 out of 5 stars

This company is the gold standard in Ireland, their old hhcp was top level stuff it was their star till it got banned, only recently are they coming back to their former glory🏅bringing us all natural... See more

Rated 2 out of 5 stars

Their hash was not at all what’s advertised it’s green slightly compressed kief if anything that’s pure cbd no intoxicating effects wasted 65€ on 10grams of cbd hash when I could’ve got anything else... See more


3.3

Average

TrustScore 3.5 out of 5

40 reviews

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1-star

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3.3

All reviews

(40)

32 reviews in the last 12 months

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Rated 1 out of 5 stars

total rip off

i bought 6 of there 3ml cultivar vapes for 80 euro each in 4 weeks. i tried to use the product as advertised. tried my own methohs of there guides. didnt work. i like the product. I bought the product and taught this is great. ive had completely full vapes go to waste with very little use. honestly its not worth the hassle and with shop owners reluctant to refund and budtender not helping at all except to copy and paste whats already available on the website. its a waste of money a rip off.
sorry bud

1 September 2026
Unprompted review
Rated 2 out of 5 stars

Great products, but disappointing customer service & 3ml hardware issues

My partner and I are regular customers and love Budtender's products, especially their pre-rolls and gummies. However, we recently ran into major issues with their premium €90 3ml vape hardware, which repeatedly clogs, spits hot oil, burns us, and wastes a lot of product.
When we contacted customer support, we were given endless runaround. Despite their website advertising friendly support from "real people," we received repetitive, copy-paste responses repeatedly telling us to go back to our local store for a replacement. Meanwhile, the shopkeeper had received zero communication from Budtender and refused to process the swap without official confirmation.
After weeks of sending direct contact details, making multiple store visits, and trying to sort this politely, we were completely left stuck in the middle. We really love the oil and strains, but the 3ml hardware needs serious quality control, and the advertised customer support fell completely short.

30 August 2026
Unprompted review
Rated 4 out of 5 stars

Amazing customer service

Decided to trust the brand and bought a 3ml vape. I was extremely satisfied with the product until after about a week it started spitting so much liquid it became unusable. I was ready to give up on the brand until I decided to see if customer service can help at all.

Jane from customer service is an absolute rockstar, and really tried her best to make it up to me. Im extremely satisfied with the customer service, and its clear that this is a brand that wants to retain your business.

Im going to be trying more products from budtender and I would chalk my bad experience with one product up to bad luck.

Make sure to follow the instructions to avoid getting your vapes clogged.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products and even better customer service

Excellent products and even better customer service. Had an issue with a product I ordered and reached out to customer service for help. I was worried it was going to be an absolute nightmare to deal with, and I couldn’t have been more wrong.

Within an hour or two of reaching out to customer service my issue was quickly dealt with and perfectly handled to an even better standard than I expected. They went above and beyond to fix the problem and that’s what a great company does.

Extremely satisfied and couldn’t recommend more.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Utterly hopeless

Utterly hopeless, non-delivery from An Post and now in dispute. 14 days, ongoing and no end in sight. Avoid, better is out there.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

East Rand Mall (East Point)

To the East Rand Mall (East Point) staff!!!
Whenever I go to your store there is always a different staff member, however my experience is always great, it’s exceptional.
I’ve never felt like a customer in your store or like anyone of trying to make a sale. Especial shout out to the gentleman who assisted me 28 June!!

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Top stuff👌

Received both the new battery and the liquid diamonds pod last week after a lot of issues with AnPost, havent used yet but seems good to everyone who has used it. Top notch👍👍

(just know customer support will never answer you.)

26 June 2026
Unprompted review
Rated 1 out of 5 stars

The budtender

The budtender! What a joke! I met them berlin at the mary Jane festival. What can I say ? The weed is awful, absolutely useless
It was pre- ground, this is never a good idea. The weed tasted bad, it did not smell and it did not work. The customer service was terrible, unfriendly and they made fun of where I come from. I regret giving them my money and nobody should shop with them. Just a terrible and unfriendly experience.

13 June 2026
Unprompted review
Rated 4 out of 5 stars

Best source of legal alts, with some cons

Best source of legal alts on the island. Reasonably priced, especially with the new "build your blend", fast delivery and shipped in discreet smell-proof packaging. The grind/pre-rolls taste and smell quite authentic, but the grind comes with some stems (not much though). Their liquid diamond vapes pack a punch, but they are prone to clogging, and their dabtender is very harsh to smoke, so I avoid both. I think many physical stores stock their product for long periods, so quality tends to be worse (e.g. lack of flavour (potentially due to mold), cloudy vapes, etc). Ordering online has been consistently good for me though. I'm not sure how healthy it is, for those coming from alternatives. The COAs look a bit dodge, and it's prone to clogging the throat a bit with prolonged heavy smoking.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not recommend.

Using budtender for last 6 month. What can I say. First, they not allowing any negative or neutral reviews on their website obviously. So I want that people now few facts about them. First, their website is broken and not all functionality is working properly. Second, quality of what you buy time to time is different, there is no consistency In potency of products. Their 1ml are good, 3ml clogs out straight away. Same thing about 2ml liquid dimonds, absolute waste of money. Their prerols are sometimes good when they are fresh, when they are not you can smoke barely half of a joint before it clogs completely so you need to throw it away. Same thing about their grind stuff, if it is fresh, it is okay, but most of them will make you feel not more then smoking CBD, always depends from batch and conditions where it was kept. So you playing 50/50 game not knowing what quality you will get this time. Their THCA dub butter is kind of okay, but not what you expect from what 80% potency, and you caught as hell your lungs, it is burning them! And the last thing, their customer support is rubbish, they are very defensive and stubborn and just slow. Customer support of drug dealer on street level, not an official business. I got their hoodie and spent quite a few grand, but now I’m done with their shop. Apparently their LAB certification is from some dodgy company in Prague, just google and stay safe. I would love to add photos how their resin vapes goes from golden liquid to black liquid and spits out through right into ya mouth. Budtender before HHC ban and now is two different things.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

This is ridiculous

This is ridiculous
Paid good money for a package not received and email to budtender does not work!!!!!!
No way of getting product or money back!
This is a scam
Do not order from this company or you just loose all your money

20 April 2026
Unprompted review
Rated 2 out of 5 stars

Their hash was not at all what’s…

Their hash was not at all what’s advertised it’s green slightly compressed kief if anything that’s pure cbd no intoxicating effects wasted 65€ on 10grams of cbd hash when I could’ve got anything else absolute waste embarrassing state of the company

20 March 2026
Unprompted review
Rated 5 out of 5 stars

The Budtender!

How do you safely navigate through the Noids Ocean?
Hop aboard The Budtender matey!
It will take you to Cultivar Island,Galactic Truffle Bay and Durban Creek amongst a few.
I don't wanna set foot on earth anymore!
Ahoy!!

16 February 2026
Unprompted review

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