The guy who booked my holiday was 100% helpful & was very thorough .. only downside was Ryan air changed flight times & only reason I booked it was the original flight times suited very annoying ☹️
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What made our experience amazing was the fact that the young Lady Hannah was very friendly & Honest she went out of her way to help me and nothing was too much trouble and because of Hannah we will de... See more
Company replied
Excellent everything clear pricing website designed perfect ease of use provided all of my booking hopes n reasonably priced thanks so much excited 😊
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Company details
- #12 of 14 best companies in Travel Agency
- #3 of 3 best companies in Tour Agency
- #11 of 11 best companies in Tour Operator
Written by the company
Budget Travel is part of the Club Travel Network, Ireland's largest travel agency. Budget Travel offer cheap sun holidays from Ireland to all the top sun holiday destinations including the Algarve, Malta, Tenerife, Lanzarote, Gran Canaria, Greece, Croatia, Malaga & more. Budget Travel also have amazing deals on European city breaks including weekend breaks to Rome, Amsterdam, Paris, Barona, Berlin & more. Book with confidence as we offer 100% financial protection on all our holidays, and are Government Licensed & Bonded by the Commission for Aviation Regulation. Book your next holiday online for exclusive deals, discounts, and low deposit options with Budget Travel – The Low Prices Holiday Company. Budget Travel are licensed and bonded - Tour Operators License TA0054
Contact info
30 Lower Abbey Street, D01 T0H4, Dublin, Ireland
- (01) 435 0024
- budgettravel.ie
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Budget Travel
Hi Joy
Thank you for your positive comments on our website and for your five star review. Have a great trip.
Regards
Budget Travel
Sun holiday
Amazing staff and great customer service, they were helpfull with my questions
4 November 2025
Reply from Budget Travel
Hi Margaret,
We are delighted to read your kind words about our staff and service.
Have the best holiday!
Regards
Budget Travel
Reply from Budget Travel
Hi Sinead,
Thank you for your 5 star review, we appreciate your positive comments and hope that you have a great holiday.
Regards
Budget Travel
Reply from Budget Travel
Thank you for your 4 star review. Have a great holiday.
Regards
Budget Travel
Andrew at Budget travel - fantastic
I want to extend my sincere thanks to Andrew Buckley for his incredible support in arranging my holiday. Unfortunately, there was a booking issue and we were double-booked, which caused a great deal of distress—especially as I was traveling with my son, who has autism. At check-in, I was told the fault lay with the travel agent, and I was understandably very upset.
Andrew remained calm and composed throughout, even while speaking to both me and Icelandair at the same time. He did everything he could to try and get us on a flight that day. Although we did lose a day of our trip, we eventually managed to have a wonderful holiday.
Andrew followed up with me afterward and sent links to help me file a formal complaint with the airline, which led to compensation. I feel quite guilty about how I reacted during the stressful situation, but Andrew handled it with professionalism, empathy, and grace. He was incredibly apologetic and supportive throughout the ordeal.
Thank you, Andrew, for everything you did. Your kindness and dedication made a difficult experience much more bearable.
26 July 2025
Unprompted review
Reply from Budget Travel
Hi Paula
Thank you for taking the time to share such kind words about Andrew. We understand that travelling can be stressful at the best of times and when things dont go according to plan it can be very upsetting, however thats what Andrew is here for, to support and assist you throughout your whole journey and not just for the initial sale.
Andrew is delighted to read your fantastic review and will look forward to helping you with your travel plans in the near future.
Regards
Budget Travel
Reply from Budget Travel
Hi Ann,
Thank you for taking the time to leave a 5 star review and such positive feedback about your agent Andrew.
We hope you have a lovely holiday!
Kind regards,
Budget Travel
Very helpful staff
1 October 2025
Reply from Budget Travel
Hi Mary,
We regret to receive your 1 star review. If you require any assistance, please get in touch with your agent and she would be happy to help.
We note that you mention our staff being very helpful - if the low rating was left in error we would appreciate you changing this rating.
Kind regards,
Budget Travel
Very simple process to book online
Very simple process to book online. First time using Budget Travel online. Will book again.
1 October 2025
Reply from Budget Travel
Hi Mary,
Thank you for your 5 star review. We are delighted you were happy with our service!
Kind regards,
Budget Travel
Great advice and assistance
It’s an absolute pleasure to do business with you. Your representative
Viktoriia Spudko’s experience and patience is to be commended. This is the second time that Viktoria has organised our vacation and her advice, patience and professionalism is the main attraction to repeat my business with your company.
3 October 2025
Reply from Budget Travel
Hi Eugene,
Thank you for taking the time to leave a 5 star review and such positive feedback for your agent Viktoriia, she will be delighted!
We hope you have a brilliant holiday.
Kind regards,
Budget Travel
Budget to Lanzerote from knock
The guy who booked my holiday was 100% helpful & was very thorough .. only downside was Ryan air changed flight times & only reason I booked it was the original flight times suited very annoying ☹️
1 October 2025
Reply from Budget Travel
Hi there,
Thank you for taking the time to leave a positive review.
Sorry to hear the airline changed your flight times! We are delighted you were happy with our service.
Kind regards,
Budget Travel.
We booked our holiday with Andrew…
We booked our holiday with Andrew Buckley and he was an absolute pleasure to deal with.
22 September 2025
Unprompted review
Reply from Budget Travel
Hi Jason,
Thank you for taking the time to leave a positive review about Andrew.
We will be sure to pass your feedback along, he will be delighted!
Regards,
Budget Travel
Really easy to book 👍
5 August 2025
Reply from Budget Travel
Hi Carmel
Thank you for your five star review. Have the best holiday!
Regards
Budget Travel
Hannah o'neill
What made our experience amazing was the fact that the young Lady Hannah was very friendly & Honest she went out of her way to help me and nothing was too much trouble and because of Hannah we will definitely be dealing with budget travel in future. Hannah is absolutely Class at her Job! Thank you so much.
9 September 2025
Unprompted review
Reply from Budget Travel
Hi Lorna
We are delighted to recieve such lovely comments about Hannah and delighted that she did all she could to assist you. Have an amazing trip.
Regards
Budget Travel
Searching and booking deals was easy…
Searching and booking deals was easy and straightforward.
2 September 2025
Reply from Budget Travel
Hello
Thanks for you great feedback on our website and for booking with us. Have a great holiday!
Regards
Budget Travel
Great service
2 September 2025
Reply from Budget Travel
Hi John,
We appreciate you taking the time to leave us a 5 star review and we wish you the best holiday ever.
Thanks
Budget Travel
Hannah was very helpful
2 September 2025
Reply from Budget Travel
Hi William
Thank you for giving Hannah a five star review, it has made her day!
Have an amazing holiday.
Regards
Budget Travel
Reply from Budget Travel
Hi Joseph,
We are delighted to receive your 5 star review so thank you so much:)
Have the best holiday!
Regards
Budget Travel
Andrew whom I dealt with on the phone…
Andrew whom I dealt with on the phone couldnt have sorted a better holiday to Newyork last year and hopefully we will have the same experience in Nashville with the hotel and proximity to amenities a true gentleman to deal with and he knows his stuff coudnt ask for better
3 September 2025
Reply from Budget Travel
Hi Marcus,
Thank you for your kind words about Andrew, he is only too delighted to take care of your holiday needs. Have an amazing trip!
Thanks
Budget Travel
Great company to deal with 👌
Straight forward booking with everything needed in one place. Good value also. This is my second time this year booking with Budget. I would highly recommend.
31 August 2025
Reply from Budget Travel
Hello
Thank you so much for your repeat business, we genuinely appreciate it and your recommendation. We hope you have a fantastic holiday.
Thanks
Budget Travel
Booking online and having to pay for…
Booking online and having to pay for seats wasn't explained to me, and it was impossible to get through on the phone.
2 September 2025
Reply from Budget Travel
Hi Conor,
Thank you for taking the time to leave a review, we appreciate your feedback.
Airlines will charge separately for seats, most only offer a limited amount of free seating for children per flight and any other passenger will have to pay for their seats. Seating for adults is therefore an optional extra paid to the airline, not included in the package total.
If you have any more queries please contact us at retailadmin@budgettravel.ie and the team would be happy to help!
Best regards,
Budget Travel
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