Brightr® Sleep Reviews 

I ordered a lovely firm/exra firm topper from Brightr. It came the next day. From day one it was the best nights sleep I have had in years. I would recommend whole hartedly and have already to my sister. Need a good firm sleep you can do no better.

Good product, delivered in a timely fashion, with clear helpful communication.

Fast, easy ordering process. Fast delivery and great value products.

Great supportive topper excellen quality doesnt move easy to fit on top of mattress with a deep fitted sheet. Both of us sleep so much better so a brilliant choice for us. Fast well packaged delivery so will definately use this company again

Tried the mattress topper for a few months and unfortunately not for us. The reason for the rating is down to the time taken to have our money repaid. I chased five times and was promised that we’d be refunded within 14-21 days, but took longer than six weeks in the end. Payment was flagged as refunded, but wasn’t and finally got repaid to us, only by chasing for a final time. Wouldn’t recommend

Topper transforms my old bed , came on time , well
packaged. Would recommend.

Great product! I ordered the Titan delux mattress topper and received 2 free pillows, which are amazing.
The mattress topper is fantastic — after just the second night I can already feel a really positive difference.
Also, great customer and delivery service!

Fast delivery. Keen price. Its taking me a little while to make my perfect pillow but adapting it is really easy.

Great service and great product .. it’s made my bed feel amazing.. well worth the money

Had nothing but trouble from day 1 . Brougjt a topper, vacuum packed as most are , was very lumpy 2 days after opening it . Reached out to company was advised to try and shake lumps out , I did try but physically couldnt do this. Reached out again , was ignored till 3rd I think email , was told I couldnt send it back till after 30 days unless I paid I waited when 30ndays were up started return , I was told I would have to re pack and take to my local Evri store , being vacuum packed obviously wouldnt go into box . I explained I have mobility Issues and suffer with arthritis and have cancer , trying to compress this down would be difficult could they please collect , no we dont collect . Was advised to use a mattress topper. Took me 2 weeks to find someone to help me , I was very worried shoo wouldnt take it as all my local shops are small corner shops . I was sent a label asked if thry could send me a physical label as alot off the time Internet connection isn't great in these local shops , no we dont do that . I think I emailed 3 , or 4 times asking this .
They have my return since 23rd of june , still not had refund said 21 days , not working , left it till last minute. Im still waiting . It can take 3 or 4 emails for any response sometimes they put an out of office email up but mostly feel they just ingore.
I have asked 4 other compines their return policy, in case I was being unfair expecting them to collect a large double mattress topper , e ery one of these well k own companies have all said they collect !
Im hoping i will get my return this week

The topper never arrived. When I contacted customer service, they were unable to tell me where the parcel was and simply referred to the shipping carrier. However, the shipping carrier told me that only the company could investigate or resolve the issue. As a result, I was left stuck between the two, with neither taking responsibility or providing any useful information. The shipment has now been in limbo for weeks without any resolution. Based on this experience, I cannot recommend this company for deliveries to Germany.

This was the second Brightr topper we have bought identical to the first. More than satisfied, thank you. Price competitive for a quality product. Delivery was prompt.

Terrible return and refund system. I am still waiting for my money despite numerous emails saying it's been processed.
I am caring for a very ill partner and the topper was unsuitable for his needs. The company are impervious to my stressful situation.
Very disappointed and still out of pocket.

Efficient, realiable definitely recommend

Nothing was too much trouble. Quality products and competitive pricing. An easy 5 stars.

Nothing happened till I reversed the mattress the firmer side was my need I felt so relaxed straight away and,it has continued.

I love your products and have purchased before and I will purchase again in the future.

Excellent delivery. Lovely pillow and pillow case

Easy to order and an efficient delivery and so far we are pleased with the product, thank you.