Blickers Reviews 

It was a good experience for me. The glasses arrived on time and are as described

Cancelling an order due to their own pushing back of delivery estimates apparently warrants the €6 fee? Which is not legal just because they have decided it is. If you are going to do business internationally outside of the EU you are unfortunately also going to be trading under other countries laws. If you are the one moving the delivery timeframes and I no longer agree to that then prove you’ve lost €6. Have persued a card dispute.

Edit: Just because you say it’s transparent does not mean a €6 fee based on “handling” is enforceable by law. There is a reason your UK branch ceased trading.

They made a mistake with the glasses, the wrong strenght.

Refuse to let me return the glasses and wont even let me send it back so they can test it.

Do not use Blickers for any reason.

Edit: After contacting your support again i got the same answer , you refuse to even check the glasses even tho an optician has confirmed you made a mistake.

Its a scam people , do not use Blickers

AVOID BLICKERS AT ALL COSTS – TERRIBLE CUSTOMER SERVICE!

This has been one of the worst online shopping experiences I’ve ever had. I placed an order with Blickers, but when the package arrived, UPS demanded an outrageous amount in additional taxes and fees, so I had no choice but to refuse the delivery and have it returned to the sender.

Since then, it has been an absolute nightmare. I contacted Blickers more than 10 times, trying to resolve the situation. Over a month has passed, and now I’m being told that my package is in abandonment status because UPS supposedly cannot return it to the sender.

How is this even acceptable? Blickers has shown absolutely no accountability, no willingness to help, and no concern for their customer. Their customer service is by far the worst I have ever experienced.

Now I have no package, no refund, and I’ve lost my money. It’s completely unacceptable that a company can leave a customer in this situation after so many attempts to resolve the issue.

My advice: STAY AWAY FROM BLICKERS! Save yourself the frustration, stress, and financial loss. Shop somewhere else. Based on my experience, I consider this company completely untrustworthy. I feel scammed, and I strongly regret ever ordering from them.

If I could give zero stars, I would.

Best Choice
Highly reiable!!!
This was my first but certainly not my last buy!
Made in Catalonia ;-)

Really a bad experience and worst customer service.

I ordered glasses for my daughter with a prescription value SPH of left with +ve and right eye with -ve. This option of entering these values was not supported by the website so i reached the support team via chat function and they suggested to place the order and share the order details to bilckers support team via email and they will update the prescription values after the order is placed.

I placed the order and immediately shared the details to the customer care via email as suggested. Then firstly customer service says it’s not possible to update and i was informed that it is possible to update. A day later i get email saying that it is not possible that as the prescription is multi focal which is clearly not and it is single focal and i replied they are deceiving the customers with false information and to cancel my order.
Then two days later i get reply that they can’t cancel my order!!!!

Seriously it is a scam and they make the customers pay for their system fault.
Never ever!!!!!!

Waited for months on my purchase. Didn't receive anything.

Brilliant products on offer. Really happy with my recent purchase.

Easy purchase made in a matter of minutes. Fantastic price for a quality product.

I always recieve a great service and great prices from this company.

Wanted to try a pair of glasses before committing to purchasing prescription frames from you.

I saw your returns policy was strict about returning prescription lenses, fair enough. Instead I ordered a non-prescription frame intending to try them and then commit to purchasing the frames with a prescription. I thought this would be a very standard process because AI try-ons cannot be relied upon.

£19.00 to return a parcel is an absolute joke. I'd accept up to £10.00 for but £18.90 is ridiculous. Sorry to say this has now put me off ordering my prescription lenses from you.

You should be far more transparent about the return cost in the returns policy.

Oakley frames were a great price and were delivered very quickly. Great product and service.

Excellent service

There was hidden fees, I’ve sent them an email requesting to clarify but no response.
I don’t recommend dealing with this company, you may deal with an agent present in your country.

Easy to navigate through the Website, friendly layout and great prices. Tons of products. Easy payment methods and options. Impressive!

Wanted to order a pair of Tom Ford sunglasses, and unfortunately in the essence of rushing to close the deal, I chose the wrong pair. I tried to cancel, but unfortunately it didn’t let me. Customer support was not a health either. Huge disappointment and finally, when I got the wrong percent, I had to pay 1/3 of the total cost for custom clearance. This was another huge disappointment. And again, customer support was not being helpful to my situation. Therefore, I advise everyone out there, to consider seriously you’re buying from this seller. Be aware there is little to no soprophil customer care, and you cannot communicate with them online. It’s all with annoying emails and ignorance. All in all, I would not buy from them again.

AND ONE MORE THING, CUSTOM SUPPORT ALWAYS HAS AN EXCUSE AND NEVER REALLY SOLVES THE PROBLEM OUT! EXCUSES IS A SIGN OF WEAKNESS, AND THIS COMPANY IS REALLY BIG ON THAT. SO BE ADVISED THAT YOU MAY GET DISAPPOINTED!

very fast, great delivery! I love my new sunglasses! price is awesome!

Sent a pair of sunglasses back on 22 September 2026, received a 'return received' notification on 23 Sept 2026 and for some reason my refund has STILL not been activated. Customer service just keeps saying 'our logistics partner can't find them.' I want this refund resolved this week (by 31 Oct).

UK consumers, be aware before ordering from Blickers! Their £19 return label cost was not clearly disclosed to me before purchase. When I tried to return a pair of glasses, I was told I could use my own courier to a UK forwarding address, but that additional customs charges in Spain could still be deducted from my refund. So you could end up paying for return postage and potentially face further unexpected costs. I wish I had known this before ordering. Please check the return policy carefully before buying!

Edit: you never disclose that your warehouse is in Spain and that UK customers need to bare the costs - your return form solely mentions a UK Address so please do not rewrite this story wrong.