Blickers Reviews 

13,513
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 997 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that prices are quite affordable compared to traditional stores, and the online ordering process is remarkably smooth. Many people also appreciate the fast shipping times, proper packaging, and the great quality of their new designer sunglasses. Some reviewers were not happy with product quality, noting that certain frames feel flimsy, look cheaper than expected, or arrive with loose parts. However, a small portion of people felt frustrated by unexpected delivery delays when items took longer to arrive from overseas warehouses. Additionally, a few buyers experienced minor issues with customer communication or missing updates during transit.

What people talk about most

Product

People report ambiguous experiences with product quality, ranging from total satisfaction to severe defects.... See more

Delivery service

Clients share ambiguous opinions on delivery service, with experiences varying widely among buyers. While... See more

Order

Consumers find order experiences to be mixed, as opinions vary widely regarding the process. While many... See more

Price

Reviewers highlight ambiguous aspects of price, showing deeply divided opinions among consumers. Many... See more

Quality

Users describe ambiguous interactions with quality, as experiences are heavily divided. While many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One time they sent me the wrong frames. I immediately contacted them. It took them 2 weeks to respond my email. So I decided to kept the wrong frame. What a waste of time! Another time, I cance... See more

Rated 4 out of 5 stars

Hi i am happy about the delivery, except the delivery date overdue to compare with the information that i got from order. I didn't received it on 2-3 working days!

Rated 4 out of 5 stars

Blickers is a really good website. They have fast shipping, the package was at the destination as how the expected delivery date said. Prices are really good. Quality of the glasses is very goo... See more

Rated 3 out of 5 stars

Not so happy about it as expected. The order arrived on time and was well packed, but I was disappointed with the Ray-Ban glasses. They are marked as made in Malaysia (on the box), although this was n... See more

Company replied


Company details

  1. Sunglasses Store
  2. Glasses Store
  3. Optician

Written by the company

At Blickers, eyewear is our heritage. With over 160 years of family optical expertise, we bring you Europe’s largest selection of authentic designer glasses and sunglasses. Every frame is 100% original, with secure payment and a certificate of authenticity for total peace of mind. Thanks to our own optical lab and thousands of styles in stock, you’ll enjoy fast delivery, precise lenses, and quality you can truly trust. ✨ Blickers: everything you wish for your eyes. Wish granted.


Contact info

3.6

Average

TrustScore 3.5 out of 5

14K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

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3.6

All reviews

(13,513)

2,267 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely bad experience / damaged glasses sent / no refund

Extremely bad experience

Received glasses after 3 weeks delay and repeatedly emails

Received delivery while in holidays and after returning opened the box and realised glasses were misaligned and have manufacturing fault. And informed them immediately about a refund. The company is not making excuses not to refund and using the 14 day change of mind rule to keep the money £200. Although it’s a matter of product not having acceptable quality, which according to consumer act has 30 days.

Blickers is fake and fraud.

Do not trust them.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Order number BLK-2026-859215

Order number BLK-2026-859215
worst online purchase experience, rating of zero is more appropriate.after waiting long for my overdue purchase and still being told " sorry, we still have no idea when your glasses will be ready." no timeframe whatsoever.

I decided to terminate my purchase, I'm currently waiting for a termination confirmation email back from Blickers.and a full refund of my money back.

Based on my experience, I would not recommend Blickers.shop elsewhere.

6 September 2026
Unprompted review
Blickers logo

Reply from Blickers

Hello,

Thank you for your review.

Based on what we can see, your order has been correctly cancelled and refunded on our end, in line with your request.

Best regards,

Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

I placed Order #BLK-2026-861858 for a Tom Ford FT1340 RUPERT-02 C63 52E, but when the package arrived, the sunglasses were missing from the box.

Even more concerning, the box I received had a barcode/model corresponding to a completely different product: Tom Ford TF 461 Tortoise 52G Emma 56mm.

This mismatch raises serious concerns about the authenticity and handling of the product. I ordered one specific Tom Ford model, received an empty box, and the box itself was labeled for another model.

I have contacted customer support and requested a full refund, as I no longer want a replacement. I have also reported the matter to the relevant authorities due to the concerns regarding the product and packaging.

I expect a prompt refund and a clear explanation of how this happened.

20 August 2026
Unprompted review
Blickers logo

Reply from Blickers

Hello,

Thank you for taking the time to share this, and we're truly sorry to hear about this experience.

What you're describing does sound unusual. Please make sure to send us all available photos, including the box, barcode, and label, so we can have your case properly reviewed by our Quality team and find a swift resolution.

Best regards,

Rated 1 out of 5 stars

I URGE YOU DO NOT BUY. Order number BLK-2026-846598

I URGE YOU. DO NOT BUY FROM THIS FIRM

It has been a month since my order was delivered and the glasses faulty. The arm is lose and is likely to fall off. A video was sent to customer service month ago. A number of emails have been sent since by me AND NOT ONE SINGLE reply. These cost £250!! I fear they will never get back to me.
DO NOT BUY I repeat. DO NOT BUY from them.

3 August 2026
Unprompted review
Blickers logo

Reply from Blickers

Hello,

Thank you for taking the time to leave this feedback.

Defect claims like this are reviewed carefully by our Quality team, which can take a bit of time to properly assess. Please reach out to us directly with your order number so we can check the current status of your case and follow up.

Best regards,

Rated 5 out of 5 stars

I am very happy with my purchase

I am very happy with my purchase. The sunglasses are genuine. Come with a pauch. They look gorgeous. And the price is half of what I would have paid if buying them from Versace. I bought 2 pairs of Versace sunglasses. Great service and intact delivery.

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor service

I ordered a pair of sunglasses and despite it going way over the time they said they would deliver them, I have still not received them. The company has had my money for a long period of time without producing the goods in return which i don't believe is very ethical. In addition, a while ago they sent me an email to say that they had packed my item and it was being shipped, but I am now being told that this was a lie because they still don't have the sunglasses from the designer. This is an altogether very poor experience and I would not recommend this company. Cheap isn't always best. Lets see if they ever actually arrive?

2 September 2026
Unprompted review
Blickers logo

Reply from Blickers

Hello,

Thank you for your review.

We don't have any details here to locate your order. We do fulfil and deliver all our orders, though certain models can occasionally experience unexpected delays from the manufacturer due to high demand on the model. Please reach out to us directly with your order number so we can check the current status and provide you with a clear update.

Best regards,

Rated 5 out of 5 stars

Great Products

Great Products, with Super Service - Just bought my 1st set of Ray-Ban Sunglasses.

Been shopping for these for months, great Modern, Contemporary Style, Transitions - with super Service, and Price...

2 September 2026
Unprompted review
Rated 5 out of 5 stars

First time customer

First time customer & was pleased with the variety of designer brand sunglasses at competitive prices. Quick delivery. Discount offered for next purchase, I would return to Blickers again.

27 August 2026
Unprompted review
Rated 1 out of 5 stars

Wanted to return my purchase after the…

Wanted to return my purchase after the size was incorrect. Seems they have a return policy of 14 days, and because i was on holiday i asked for a return on day 17 so they refused. Such a chame because i buy a lot of sunnglasses and now you already lost a first time customer.

3 August 2026
Unprompted review
Blickers logo

Reply from Blickers

Hello,

Thank you for your review, and we're sorry to hear about this.

We understand your circumstances, but our return policy is clear: returns must be requested within 14 days of delivery, and unfortunately we're unable to make exceptions to this.

Best regards,

Rated 2 out of 5 stars

Will not buy from here again!

Quick to deliver, however £18.50 to return and then took over 2 weeks for a refund which is also £8.49 short so no doubt there is anothe charge so my advice is pay a little more form a company that don’t charge you for returns a s then short change to! Ended up buying from John Lewis!

31 August 2026
Unprompted review
Blickers logo

Reply from Blickers

Hello,

Thank you for your review, and we're glad the delivery itself was quick.

Regarding the return, standard return shipping costs are the customer's responsibility, as outlined in our return policy. If there's a discrepancy in the refunded amount, we'd be happy to look into this, please reach out to us directly with your order number so we can check the details.

Best regards,

Rated 5 out of 5 stars

Fully great

The website is very easy to use. We have ordered glasses for our kid and he enjoys it. The presription was send to Blickers and they did it fully correct and well.
The prices are good and the ordering went great.

28 August 2026
Unprompted review

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