Bassol Optic Reviews 

14,754
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,900 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, fast international shipping, and the fantastic quality of the designer frames they receive. Many consumers also appreciate the careful packaging and helpful communication regarding tracking, ensuring a smooth purchasing process from start to finish. Some reviewers were not happy with initial stock discrepancies, which resulted in unexpected delivery delays and long waiting times. A few other people also mentioned that parcels occasionally took much longer than expected to arrive, creating uncertainty during the ordering process. Consumers noted that items were sometimes advertised as available when they were actually out of stock.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that shipping was quick and packaging was well... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with the wide selection of... See more

Price

Customers had positive experiences with price, frequently highlighting very competitive rates, great overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bassol Optic was the only vendor that carried the glassed I was searching for. The price point was great and I trusted the site. I would have given 5 stars, but the source vendor was delayed in ship... See more

Company replied

Rated 5 out of 5 stars

Bassol Optic were great! I was looking for a specific sunglasses model which was on back order, they took my order and then gave me an estimated manufacture and dispatch date. When they had to extend... See more

Company replied

Rated 5 out of 5 stars

Second purchase from Bassol Optic. Highly recommend. Very professional, responsive to inquiries, priced well, quickly shipped to USA and packaged nicely. Will purchase Rx glasses and sunglasses from B... See more

Company replied

Rated 5 out of 5 stars

I ordered multiple times from this website and I have not experienced any issues or delays. All my expensive sunglasses such as Chanel and Saint Laurent arrived in perfect condition. I was waiting for... See more

Company replied


Company details

  1. Glasses Store
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Optician
  6. Outlet Mall
  7. Sunglasses Store

About Bassol Optic

Written by the company

Sunglasses
Prescription Glasses
CHANEL In Bassol Optic we have been dedicated to optics for more than 20 years. We have always tried to surprise you with our products, but above all, offer you the best solutions to your needs. Our vocation for optics and trends allows us to evolve as a company and keep abreast of the latest developments in the sector. You can visit us in each of our physical optics as well as in our Online Store with worldwide shipping of Sunglasses , Prescription Glasses.

NEWSLETTER

Written by the company

-5% EXTRA.

Express delivery | Envio express

Shipments in 3 days to the whole world | Envíos en 3 días a todo el mundo

You will receive your package in a maximum of 3 days anywhere in the world, after making the purchase of products in stock. | Recibirá su paquete en un máximo de 3 días en cualquier parte del mundo, después de hacer la compra de productos en stock.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(14,754)

3,847 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product is great

Product is great, thank you. I wish the estimated time was more accurate. I waited longer than the given estimate. Will always shop with Bassol!

Thanks!

29 October 2026
Rated 5 out of 5 stars

Highly recommended

Highly recommended! A reliable and responsible company. I am very satisfied with the quality of the glasses I purchased, the communication, and the efficiency. Thank you, and best of luck!

29 October 2026
Rated 5 out of 5 stars

Great communication and timely…

Great communication and timely delivery. Super happy

29 October 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you for your kind words! 😊 We're delighted to hear that you were happy with our communication and delivery service. Your satisfaction is our priority, and we truly appreciate your trust in Bassol Optic. We hope to see you again soon!

Rated 5 out of 5 stars

Excellent

Excellent! Fast shipping and delivery! Very good prices also!

29 October 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your great review! 😊 We're happy to hear that you enjoyed our fast delivery and competitive prices. We always strive to offer the best shopping experience. Thank you for choosing Bassol Optic, and we hope to see you again soon!

Rated 5 out of 5 stars

Excellent communication and updates on…

Excellent communication and updates on my order and super fast shipping to the US. Very pleased. Thank you.

29 October 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your wonderful feedback! We're delighted to hear that you appreciated our communication and order updates, as well as the fast shipping to the US. Your satisfaction means a lot to us, and we truly appreciate your trust in Bassol Optic. We hope to see you again soon!

Rated 5 out of 5 stars

Very clear communication throughout

Very clear communication throughout. Friendly service and I am very happy with my new glasses. Thank you!

29 October 2026
Unprompted review
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your lovely review! We're delighted to hear that you appreciated our clear communication and friendly service, and that you're so happy with your new glasses. It was a pleasure assisting you, and we hope you enjoy wearing them!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, everything as it should be.

29 October 2026
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Reply from Bassol Optic

Thank you for your positive feedback! We're glad to hear that your order arrived quickly and everything was just as expected. We truly appreciate your trust in Bassol Optic and hope to serve you again soon!

Rated 5 out of 5 stars

Excellent Service, Exceptional Eyewear

Excellent experience with Bassol Optic! I purchased a MATSUDA and two DITA frames, MONOLIX and DETRON, with custom ZEISS prescription lenses for the MONOLIX. Both frames arrived in perfect condition, and the lens quality, optical clarity, and precision are outstanding. Excellent customer service, competitive pricing, and a smooth international purchasing experience. Highly recommended!

4 November 2026
Unprompted review
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Reply from Bassol Optic

Thank you so much for taking the time to share such a detailed and wonderful review! We're delighted to hear that you're pleased with your MATSUDA and DITA frames, as well as the quality and precision of your ZEISS prescription lenses. It's especially rewarding to know that everything arrived in perfect condition and that your international shopping experience was smooth from start to finish. Your kind words about our customer service and pricing mean a great deal to our team. Thank you for recommending Bassol Optic and for placing your trust in us. We hope you enjoy your new eyewear!

Rated 5 out of 5 stars

Great as always

These aren’t my first pair of Maui Jim sunglasses from this store, and I’m very happy with my experience. The price is excellent and the delivery is incredibly fast. I’ll definitely consider buying my next pair from here too!

7 October 2026
Unprompted review
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Reply from Bassol Optic

Thank you so much for your continued trust in Bassol Optic! We're delighted to hear that you've had another great experience with us and that you're happy with our prices and fast delivery. It means a lot to have you return to our store, and we'd be thrilled to help you find your next pair of Maui Jim sunglasses. We look forward to seeing you again!

Rated 5 out of 5 stars

I’m happy with my purchase

I’m happy with my purchase. Great service.

30 October 2026
Unprompted review
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your feedback! 😊 We're delighted to hear that you're happy with your purchase and that you had a great experience with our service. We hope to see you again soon at Bassol Optic!

Rated 5 out of 5 stars

All good

All good. Thanks that balance to price is cheaper than shops

28 October 2026
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Reply from Bassol Optic

Thank you for your review! 😊 We're glad to hear that everything went well and that you appreciate our competitive prices. We always strive to offer great value for money. We hope to see you again at Bassol Optic!

Rated 5 out of 5 stars

Great experience

Great first time experience for me ! My order was delivered to Norway within the next day, almost hard to believe. The packaging was great and product just as described. Thank you :) Very happy with my purchase

4 November 2026
Unprompted review
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for sharing your experience! 😊 We're delighted to hear that your first purchase with us went so smoothly. It's great to know your order reached Norway so quickly and that you were happy with the packaging and the product. Your satisfaction means a lot to us! We hope to welcome you back to Bassol Optic soon. Enjoy your purchase! ❤️

Rated 5 out of 5 stars
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your feedback! 😊 We're delighted to hear that you had a great experience and that your glasses arrived so quickly, all the way from Spain to the USA! We truly appreciate your trust in Bassol Optic and hope to see you again soon. Enjoy your new glasses!

Rated 5 out of 5 stars

Very efficient shipping process

Very efficient shipping process. Price also very competitive.

28 October 2026
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Reply from Bassol Optic

Thank you very much for your feedback! We're delighted to hear that you were happy with our efficient shipping service and competitive prices. We truly appreciate your trust in Bassol Optics and hope to welcome you back soon!

Rated 5 out of 5 stars

Very efficient

Very efficient, super service!

27 October 2026
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Reply from Bassol Optic

Thank you so much for your kind feedback! We're delighted to hear that you appreciated our efficient service and had such a positive experience with Bassol Optic. We truly appreciate your support and hope to assist you again soon!

Rated 4 out of 5 stars

Great product

Great product, very reliable, quality service.

27 October 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you very much for your review! We're delighted to hear that you're happy with the product and found our service reliable and of high quality. Your trust means a lot to us, and we look forward to welcoming you back to Bassol Optic!

Rated 5 out of 5 stars

Best prices

Best prices, service, and quality

27 October 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your kind words! We're delighted to hear that you enjoyed our prices, service, and product quality. Your feedback means a lot to our team. We hope to see you again soon!

The Bassol Optics Team

Rated 5 out of 5 stars

Reliable shipping of well priced sunnies

Their range is very comprehensive and pricing is very competitive. Shipping was very fast once the item was available which they explained when ordering.

Very happy with my new Matsuda sunnies.

27 October 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your lovely review! We're delighted to hear that you enjoyed our range, competitive prices, and fast delivery. We're also glad that the estimated availability was clearly communicated throughout the process. We hope you enjoy your new Matsuda sunglasses and look forward to welcoming you back to Bassol Optics!

The Bassol Optics Team

Rated 5 out of 5 stars

Great service

Great service, with fast shipping. I will purchase again.

26 October 2026
Bassol Optic logo

Reply from Bassol Optic

Thank you very much for your kind review! We're delighted to hear that you were happy with our service and fast shipping. Your satisfaction and continued trust mean a lot to us. We look forward to welcoming you back to Bassol Optic for your next purchase!

Rated 5 out of 5 stars

Second purchase from Bassol Optic

Second purchase from Bassol Optic. Highly recommend. Very professional, responsive to inquiries, priced well, quickly shipped to USA and packaged nicely. Will purchase Rx glasses and sunglasses from Bassol Optic again.

29 October 2026
Unprompted review
Bassol Optic logo

Reply from Bassol Optic

Thank you so much for your continued trust in Bassol Optic! We're delighted to hear that your second purchase has been such a positive experience. It's wonderful to know that you appreciated our team's professionalism, prompt responses, competitive prices, fast shipping to the USA, and careful packaging. We truly appreciate your recommendation and look forward to helping you find your next pair of prescription glasses or sunglasses. Thank you for choosing Bassol Optic again!

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