Wonderbox Belgium Reviews 

Wonderbox system was ok, room basic but ok, room was air-conditioned, accommodation was not clean enough.

nice place, clean and very nice people.

Got 1 (cinematickets) that was ordered dec 10, 2024. Received it as a present Christmas 2024 and tried to use it this month. With 24 months, this should not have been a problem.

Code invalid, and the helpdesk told us our code expired dec 11, 2024… So we only had 1 day to claim..? This feels like a scam in all honesty.

The box was ordered from the official Wonderbox account on Bol. I have all proof and pictures.

Can this still be resolved please, because I should still have about 6 months left on the box.

Complexe procedure om Wonderbox te activeren en de codes te generen waarmee je uiteindelijk je film kan boeken. Kost veel te veel tijd.

It was a nice day at the spa with the wonderbox wedding gift for 2

All perfect except for the parking payment.
Nice facilities. We had a beautiful day.
People are nice; not too many people.
I would advise to advise people that the Lunch buffet requires reservation.

Snelle levering

Rather disappointing. The voucher value 100 eur. We had no flexibility in choosing what we would eat - we got starter (speciality of the house) and main dish. Not even soft drinks included.
Not really willing to repeat - as you have a feeling of ‘worse category ‘ customer, even though 100 eur is well overpaid for what we got

I booked Hotel Bero through Wonderbox with my gift cheque and was clearly shown a total price of €0.00 (except local taxes) with written confirmation. After confirming, I suddenly received a booking confirmation of the hotel for €102.58 extra, plus a €3 pp city tax. This is exactly what I was told wouldn’t happen. Wonderbox has been slow and unhelpful so far. The platform is also cumbersome—you spend ages finding something that fits, only to be hit with unexpected costs. This feels like a breach of what was advertised and agreed.

Great first experience and Matisse listened and adapted his massage and didn't just follow a set routine.

Ordered 5 boxes at once, different experiences. Indicated it needed to be e-tickets -- after payment I noticed I would receive 3/5 in fysical format -- too late.

- impossible to change order yourself online
- impossible to contact someone over the weekend

Called on Monday morning, needed to call 5(!!) times, and run through all the options - that cut me off and send me back to the website - before speaking to an actual person, who was then rude and not willing to help.

"If you would have made your order 5 min ago, I could change, now there is nothing I can do. You need to return the items and pay the costs for it".

I don't recommend and next time, I look for other presents.

We got offered a Wonderbox for our anniversary. When we wanted to use it and used to activation code of the box online, the website of Wonderbox.de issued a validation date of 01.03.0001, so the box was no longer valid. After asking help at the Service Center of Wonderbox online, no one cared to help with this issue. So money stolen.

Super chouette, j'ai pu prolongé ma box facilement et prendre le temps de faire l'activité qui me plaisait.

Restaurant coupon for dinner for 2
Our choice Restaurant Bistrant Spanje Koekelare
According to coupon : dinner for 2 starter, main dish dessert + glass cava.
Made other choice and paid the difference
What we could get for the coupon was: cheese croquet and chicken as main dish no dessert or cava…
Wonderbox not much wonder…

I have ordered 3 etickets and only received 1 of them, no update yet from client service

Extra verrassing na aankoop van 2 vouchers

Service impeccable

Service impeccable

Restaurant Il Doge à Louvain La Neuve : excellente cuisine, prix abordable, service impeccable, personnel attentif, on y retournera