The rings are beautiful and shipped quickly. I did have a stone fall out of my ring within less than a month… but after contacting customer service, they are replacing it. Overall, very happy with my... See more
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Premium 18K Jewellery
Contact info
Netherlands
- bailey-amsterdam.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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Really good quality and as beautiful as…
Really good quality and as beautiful as on the pictures on the website!
I’m a happy customer.
Wore my ring once the the diamond fell…
Wore my ring once the the diamond fell out.
Reply from Bailey Amsterdam
The Best Customer Support I’ve Experienced
I can’t recommend Bailey Amsterdam enough. Their customer service is truly outstanding and one of the best I’ve ever experienced. They were kind, responsive, understanding, and genuinely cared about helping me throughout the entire process. Even when my package was unfortunately lost by the courier, they kept me updated, answered all of my questions, and made sure the issue was resolved quickly and professionally.
It’s rare to find a company that treats its customers with so much care and respect. They completely turned a stressful situation into a positive experience. Thank you for your exceptional support – you’ve definitely gained a loyal customer!
Quick resolution to a damaged item!
Amazing jewelry
Amazing jewelry, great service! The necklaces are a real eye-catcher!
Ring scratched straight away and shows…
Ring scratched straight away and shows black on the ring. Not high quality and does not last
Reply from Bailey Amsterdam
Received my rings today and absolutely…
Received my rings today and absolutely love them, one was damaged in transit but I emailed to let them know and straight away I had a email back to say they had sent another one out to replace it. I will most definitely be buying more.
Gorgeous jewellery
Gorgeous jewellery I have ordered a few different things and love them all , had an issue with a ring but it was sorted fast and a replacement sent , I chose adjustable rings to get a perfect fit , great company
Great purchase!
I loved the necklace and the ring I bought. Exactly as they're shown on their wesite, good material, and they don't change color after being wet.
Fast delivery too.
I just ordered a couple of more items again :)
Love the Style and you can wear them…
Love the Style and you can wear them 24/7. Can fully recommend it
Bought a necklace as a gift for my girlfriend
Bought a necklace as a gift for my girlfriend and she was really happy with it. It looks exactly like the pictures, the quality is great, and the whole ordering process was smooth. Would definitely order again.
The packedge never showed up…
The packedge never showed up unfortunately
Reply from Bailey Amsterdam
Love the jewelry
Love the jewelry. I spend all summer at the sea so it works well. Had a small issue, but was resolved promptly and well. Looking forward to new pieces soon!
beautiful rings
beautiful rings, love style and design. I had to contact customer service because a stone fell out and i was very disappointed. they aske me to send a photo of the ring with the missing stone , i sent the photo and they said they will replace the ring. i was very happy with the customer service , it was fast and efficient. i can't wait to receive the replacement.
thankyou for your help bailey Amsterdam
Amazing experience so far!
I ordered a necklace and ring about a month ago, and the quality honestly surprised me! The pieces haven’t tarnished so far, with everyday use, and they look as good as new. The only small minus is that the jewel in the ring moves a little bit, and has been since I opened it in the package, but it seems to be securely placed otherwise. With all that in mind, I will definitely order again!
It arrived fast
It arrived fast, I really enjoy the quality. Everything is so beautiful, I like the earring and the bracelet the most!
Chains are very cheap and already broke.
Chains are very cheap and already broke.
Reply from Bailey Amsterdam
First 2 necklaces arrived and I tried…
First 2 necklaces arrived and I tried to return as I thought they looked so cheap , took 5 days for a reply and that was only after I emailed again, told me they couldn’t return 2 for 1 sale items which is nonsense but the customer service was good and told me to pick another 2 items and keep the first order , but the jewellery itself is a load of rubbish , people told me they buy it from temu and looking at temu the same stuff is on there but I obviously can’t say that’s true or not , it’s a load of cheap tat really and I do regret spending £40 of my hard earned dosh on stuff I would never wear
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