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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, most reviewers were let down by their experience overall. Customers frequently complained about extremely long delivery times, noting that orders took months to arrive or never showed up at all. Many shoppers also reported receiving incomplete packages, wrong sizes, or items that completely differed from what was advertised online. Furthermore, consumers expressed deep frustration with the poor quality of the products and the complete lack of helpful customer support. Though some reviewers were happy with their purchases, noting that their specific items arrived within a couple of weeks and matched expectations. A few consumers also mentioned being able to track their packages successfully and receiving the exact products they paid for.

What people talk about most

Product

People report negative experiences with product, expressing deep dissatisfaction over receiving poor quality... See more

Order

Clients share negative opinions on order, expressing deep dissatisfaction due to major fulfillment issues,... See more

Delivery service

Users describe negative interactions with delivery service, highlighting exceptionally long waits, extended... See more

Quality

Customers consistently note negative experiences with quality, reporting items like thin plastic items, fake... See more

Website

Reviewers mention negative feedback about website, expressing profound dissatisfaction due to product... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Accidentally got on to the Ayzeze site. Without checking, placed an order, because the advertised clothing looked so good. The adverts are deceptive- cotton/ linen, turns out to be polyester. The retu... See more

Rated 1 out of 5 stars

I never received confirmation of my orders but the payment went through. I ordered a couple of items, clothing and jewellery from this site but they never confirmed my order and I haven’t any point o... See more

Rated 1 out of 5 stars

The order came in parts, the last one 1,5 months after the purchase. Also, I paid for delivery in my office and I received a notification to pickup my parcels in a location near the office which howev... See more

Rated 1 out of 5 stars

The magnifying glasses i paid 40 euros for are absolutely terrible. Handles nice, but the glass for magnifying, what I bought them for, rubbish. Meant to be 10x, came from China with no 10x on bo... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

195 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(195)

190 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful

Awful
No contact options
Very long delivery time (which was not mentioned before payment made)
You have to wait for 3 month for an order and only after that time you can send a refund request . No support, no answer, no info

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Not worthy of one star

Not worthy of one star. I ordered a silver ladies box chain. It was nothing like the photo on the website. On the site it was chunky and cost me £43. When it arrived it was as thin as a needle!!! NOTHING AT ALL LIKE THE PHOTO!! Wasn’t worth 5 quid!! Total rip off!! I did get a refund by donating it to a charity and showing them a photo of it being handed over. Just goes to show what it’s worth really was when they are happy for you to give it to charity. AVOID THIS COMPANY LIKE THE PLAGUE!!!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Not landed then!

Well, all I have recieved from them is that they are packing the wind chimes. No delivery date or posted date. I am not hopeful to be honest. One star do far!!!! Come on, get a move on will you!

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Only one headphones cover arrived

I ordered what I thought was a pair of replacement earphone covers. Only one cover has arrived. The email confirming the order asks me to visit their site to confirm order received- but I have to put on my email address and accept cookies. I'm not doing that as I now don't trust the site.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Service

I bought a spare part for my computer, it was exactly what I ordered and I received it in 10 days in Greece.
Additionally, you have the ability to track your package until you receive it.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Ordered shockproof phone case

Ordered shockproof phone case. Item not as advertised. Cheap and flimsy. They won't reply to me,message keeps saying they are busy. Terrible service . Be warned cheap products, no customer service. Would never use again.

9 January 2026
Unprompted review
Rated 1 out of 5 stars

That 1 star above should have be -☆☆☆☆☆…

That 1 star above should have be -☆☆☆☆☆ minus 5star as I received a plastic bag ripped open for my order and couldn't find any email address to complain total rip off do not buy from this company should be banned from advertising online all new company's should be fully investigated before being allowed to advertise online

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Oh my god

Oh my god , if I could leave a 0 star review is the only review they are worthy

I ordered a pair of ear pads for my gaming head set , I got email confirmation and tracking number and it seemed like working ok .
When I got my order there was only one ear pad in the box , I did contact them and indeed they answered me but when the solution was in table they did not reply again .

To be honest the product was ok and good quality but it was one piece and it should be a pair !

I’m so disappointed not for the mistake but for the no reply when the solution was in table

I can understand the mistake , everyone can do a mistake !!!

12 January 2026
Unprompted review
Rated 1 out of 5 stars

ordered pan over JOOM

ordered pan over JOOM. constant updates good is still in china. than emails from AYZEZE (???) than sms from Swiss Customs after 2 month (promised within 10 days in November 2025) lamp has arrived but no sender address - they want CHF 20 at cusstoms - cant login in JOOM im blocked. they constantly write back: contact us via your personal acct - I think theyre deaf&dumb as bread.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Zero star

Zero star. Bought shoes for new year's eve at the beginning of December, "shipment before december 18th", now they're telling me the package will arrive February 27th. And if I don't need it anymore, will have to pay for sending it back. Keep away, its a scam!

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Humbug

I would give 0 stars if I could. The blankets were nothing like the pictures and the quality was even worse. Humbug!!!!

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Ayzeze is a scam

Ayzeze is a scam. Talk to your bank and dispute the payment its an easy process you get a refund from the bank. Ayzeze has 60 days to dispute the refund, your bank does the work. If you are successful you keep the money if Joom has legitimate case (yeah right) the money goes back to them.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

0 Stars to this company

0 Stars to this company. I ordered month ago and got email that my order is on it way and delivery dates 3 times changed already. And where is this traveling from deep space? If on 28.november it is shipped and needed be long time ago, last time they send be it is delayed and be 9.december and on this date i got new delivery date on 6. February next year. Are you kidding me? Avoid this. Don't buy here. I even can't get refund back

9 December 2025
Unprompted review

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