Apollo is a great prospecting tool and very useful for finding and managing leads. However, the frequent account restrictions are frustrating and disrupt my work. Please improve this process so genu... See more
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Company details
- Software Company
- Business Development Service
- Business to Business Service
- Internet Marketing Service
- Software Vendor
Written by the company
Apollo is a $1.6B AI-powered sales platform that helps revenue teams find and engage leads, automate outreach, manage deals, and enrich data — all in one place. Known for its industry-leading B2B database of more than 210 million contacts and 35 million companies, Apollo’s end-to-end platform helps businesses of all sizes unlock their full market potential with unparalleled precision and ease. Trusted by 500,000+ companies, including Autodesk, Cyera, and DocuSign, Apollo is building the number one go-to-market platform to make the sales process intelligent, turnkey, and accessible for all. Visit apollo.io to learn more.
Everything you need to sell, scale, and succeed
Written by the company
- Find the right people and book quality meetings
- Apollo is an end-to-end AI sales platform with all the features, integrations, and training you need to grow your business.
Contact info
535 Mission St, 94115, San Francisco, United States
- marketing@apollo.io
- apollo.io
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Great help.
I was trying to build a sequence
I was trying to build a sequence, but sometimes bit clunky and hard to navigate
I'm sorry for the low rating
I'm sorry to give you this low rating. The interface is excellent, the AI agent is efficient, the sales team is pleasant, and the data enrichment process is good; the data quality isn't any better elsewhere.
But for the same price, Lemlist performs the action on LinkedIn and/or creates the action to be performed in my HubSpot.
Either I'm targeting a CRM team, in which case it's just data enrichment, or I'm using a GoToMarket strategy, which is great. Simply use Excel.
In any case, it's not well-rated, nor is it well-explained from a sales perspective, and that bothers me.
ManySuggestion: Allow Active Sequences to Complete After Membership Ends of our sequences are designed to…
Many of our sequences are designed to run through a complete workflow, but they often cannot finish sending before the subscription period ends. Once the membership expires, the sequences stop and can no longer continue, which feels unreasonable.
I understand the need to limit non-member privileges, and using a credit-based system would be a fair way to do that. However, workflows and sequences that were created and activated during an active subscription should be allowed to continue running until they are completed.
I hope you will consider improving this aspect of the platform, as it would provide a much better user experience and ensure that ongoing campaigns are not interrupted unexpectedly.
Excellent and awesome product
Excellent and awesome product. Recommend this website for all. Pls give more free credits every month. Thanks
Overly complex app and support non responsive
This was a message i sent to their supprt - and have not received a response
Dear Apollo support,
My name is Simon Gifford, and I have an account at Apollo
I have been testing Apollo to see whether or not it suits my needs. I have tried other systems, and Apollo looked like it would be the best, but I have met with enormous frustrations. I'm finding it very non-intuitive, and certain settings are turned off automatically, which I feel should be turned on, or at least I should be alerted to it.
I have spoken to the chatbot and requested a two-week extension to my free professional plan. The chatbot said that would be put forward to the sales team or someone, but I've heard nothing about that. Now I'm still on the free plan, which leaves me with massive limitations, and I can no longer speak to the chatbot.
Examples of my problems are:
I set up a sequence with 13 trial prospects to go through it. The sequence had four steps to it. The very first email went out, but I found that the emails were not being tracked. I was unable to go into the settings and change the tracking for the next level or the next part of the sequence.
The second part of the sequence suddenly was not automated, although I had automated it in the beginning. Therefore, I had to send out most of those emails manually, or at least click on manual send to make them go out. They have now gone out, and I found those emails are not tracked either.
I am on the point of giving up on Apollo, but I thought I would write this in case Apollo decides to support me.
Regards,
Simon
Key Business Contact Points
They provided me with key contact points for investors, insurance and lending outreach, minimizing manual efforts to approach the right people.
I run a startup what i like about…
I run a startup what i like about Appolo is the fact that, I can automate my emails LinkedIn messages all in one place. I’m still on the free plan and what I’ve seen so far from the platform is very good. I can just imagine once I move over to the pro version how much more I can do.
Worst customer service I've ever had…
Worst customer service I've ever had from a CRM platform.
Misled on my org package to which It was then supposedly corrected, after realising it wasn't and a very long wait, I was being met by a brick wall of customer service, that where doing everything to pass the bucket of accountability and give me what I paid for as opposed to dancing around with who needs to handle the matter.
Terrible CRM tool, will certainly be canceling my plan.
Bad leads, much worse interface, constant upsells
Their interface is clunky and the data is terrible. But worst of all is their constant threats that you're running low on credits, even when you're not. I tried to enrich data 4 times over 2 cities, both with more than DOUBLE the amount of credits required, but it kept failing - burning 25 records and multiple credits - then attempting to upcharge me over and over. Then while tech support is responsive, they're beyond frustrating while asking you for the same thing you just sent them over and over again. For example I sent them EXACTLY what was wrong along with screenshots, but they asked me for exactly what I had just sent them. Then almost every single time you send a reply, there's yet another DIFFERENT agent who has no clue about your issue, so you have to start over. I have been going through this cycle of hell for weeks now and my campaign which is in specific markets is running behind because of this. RUN!
THE ENRICH emails contact
THE ENRICH emails contact , it is verified and Apolo is a reliable source of Info . TY
Outbound automation made easy
Just started to create list and send automated emails. Using AI embeded for intro emails. Really powerful. No new client yet, but to perform these outbound campaign is a time saver.
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