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aloSIM Reviews 

2,245
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,766 reviews, reviewers had a great experience with this company. Travelers love how easy it is to set up and use the eSIM cards for international trips without needing a physical card. Consumers frequently mention that the mobile connection remains strong and reliable across multiple foreign countries, making navigation completely smooth and stress-free. However, some customers also noted occasional difficulties with properly activating their eSIMs or struggling to connect to local network providers. Reviewers also experienced frustrating setup processes, slow app loading times, and long configuration delays on certain mobile devices before finally getting online. Additionally, a few people felt that the initial instructions were unclear and required contacting support to resolve.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising the easy setup, reliable connectivity, and... See more

Service

People report ambiguous experiences with service, as consumer opinions are sharply divided. While many... See more

Product

Users describe ambiguous interactions with product, reflecting mixed experiences regarding connectivity and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the prompt, professional,... See more

Application

Customers consistently note ambiguous experiences with the app, praising it as affordable, easy to use, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience overall though it takes long to configure e sim in iPhones.. need a better and easy process for sure . Pl look into as it will benefit all with more esims buying and business to Alo S... See more

Company replied

Rated 4 out of 5 stars

It is definitely worth while to have the connectivity in a foreign country but it did take me a while to set up my phone after I installed the aloSIM app. I have a Samsung Galaxy S23 Ultra. Maybe... See more

Company replied

Rated 4 out of 5 stars

Bought 2gb 15days. Gave a 5star review on the 8th day. On the 9th day after using 1.03gb, the coverage disappeared and internet data stopped working. Thus, a much lower rating. Edit: had to toggle al... See more

Company replied

Rated 4 out of 5 stars

I found that I ran through 3 GB data in a matter of hours !! This was my first experience of using an e-SIM and there are many many things that you can do to avoid consuming data when you are off Wi... See more

Company replied


Company details

  1. Telecommunications Service Provider

About aloSIM

Written by the company

aloSIM is a free eSIM app available on the App Store and Google Play.

Install aloSIM to shop mobile data plans for 200+ countries, so you can enjoy a fast 5G connection on your next vacation.

aloSIM's prepaid travel data plans start at less than $5/week, and include a free international phone number from our sister app, Hushed.

New to eSIM? Most phone and tablets are already eSIM compatible, and it takes under 90 seconds to install an eSIM (digital SIM card) on your device. Once it's there, you can use it forever!

You may have tried eSIM alternatives before, like roaming on your regular cell phone plan, or using a carrier 'travel plan' where they charge you a flat daily rate even if you barely touch your phone.

But when you use aloSIM, you're skipping your carrier and connecting directly to local networks all over the world. Save money on roaming and get low rates on mobile data.

aloSIM reviews include customers sharing how it was quick and easy to set up their eSIM before a vacation, and how much they appreciate aloSIM's clear instructions on how to avoid roaming charges with their primary phone carrier.

aloSIM is proud to offer dedicated 24/7 customer support, 365 days of the year. Contact us via email (support@alosim.com) or live chat, and we'll make sure we walk you through every step.

Travel smarter with aloSIM, and never pay roaming charges again! Learn more at alosim.com.

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(2,245)

1,843 reviews in the last 12 months

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Rated 2 out of 5 stars

Slow connection

Slow connection, i cannot open google map or any restaurent code for menu or load any documents. It only opens instagram which is not the purpose.
Whatsup message takes forever to be received.

6 September 2026
Rated 3 out of 5 stars

Frustrated implementation

I loved the eSIM once it was operational but both my wife and I had difficulty implementing the eSIM.
We both have an iPhone 16. It took me over an hour to resolve my eSIM using your help line. We managed to implement my wife’s on our own but neither eSIM was functional when we crossed into the USA.
Website instructions that are specific to individual phone models would be helpful.
We have recommended Alo eSIM to friends but are leaving for Japan in 20 days and I am wondering whether to try a competitor.

30 August 2026
Rated 5 out of 5 stars

So excellent

So excellent! Last year I paid my home mobile company for a package and it was a nightmare. Wish I had known about this sooner!

6 September 2026
Rated 5 out of 5 stars

Easy to use

Easy to use, no switching servicr providers traveling through Europe
Economical way to stay connected to home.

4 September 2026
Rated 5 out of 5 stars

Just what I needed

Really enjoyed alosim, it was effective, affordable, and offered more than just unlimited options and 30 day plans. Great co and plan to use again!

5 September 2026
Rated 3 out of 5 stars

Service is provided but you may find challenges

AloSIM and Hushed provide the service they promise, but users need to be aware of the amount of time it takes to configure both AloSIM and Hushed. We also needed to figure out workarounds because overseas purchases used multi-factor authentication to our 'home' phone number. Also we found Hushed to have slow response times. So there were money savings, but some inconvenience.

3 September 2026
Rated 4 out of 5 stars

Used services in 12 Countries and still counting.

I have used their services in 12 countries so far, and still counting. Connecting some times takes time but the once connected, its smooth sailing. Their customer service makes it better though. Agents are responsive to issues and take quick action - so I stick to alosim.

5 September 2026
Unprompted review
Rated 4 out of 5 stars

It was easy to set up

It was easy to set up. Mostly a good connection. Although there were times the connection was poor to nonexistent. Also when using iMessage, I’ll my contact names weren’t available.only the phone numbers which was annoying

4 September 2026
Rated 5 out of 5 stars

The best ever

The best ever. I am very happy with alisim

4 September 2026
aloSIM logo

Reply from aloSIM

Hi there,
Thanks! We're thrilled you enjoyed using aloSIM
Hope to see you again!
--Wolf

Rated 5 out of 5 stars

Gave me a clear description of how…

Gave me a clear description of how topping-up worked when I was concerned that I would be losing data.

5 September 2026
aloSIM logo

Reply from aloSIM

Hello there,
Thank you so much for your kind words!
We’re so happy to hear that you had a great experience with our service.
We appreciate your support and look forward to serving you again in the future.
--Wolf

Rated 1 out of 5 stars

In Türkiye

In Türkiye, I couldn’t see my data balance, which was really frustrating because I had no way to manage my usage. I hope aloSIM can give me some credit for future use or to my Visa card, since I had to buy a second subscription that I wasn’t planning to purchase because I couldn’t check my remaining balance to manage my use.

4 September 2026
Rated 5 out of 5 stars

Worked great.

Bought 3G US package from AloSim and used it for 3 weeks while visiting New York City and Niagara Falls. Never had a problem. Would recommend.

4 September 2026

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