Overall worked great! I did have to use AI to make sure my settings were correct, so knocking off one star due to small lack of clarity for first time users. But overall worked great and I rarely if e... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Once set up (was more complicated than anticipated) was easy to use but was unable to switch between secondary and primary data (I needed TXT at one stage to authenticate a transaction)
Ipurchased two 1 months subscriptions and only got one of them working It appears that I still have one on my phone thatis unused, and Ihave NO idea how to get it working I purchased two th... See more
We had good coverage across the UK including Scottish Highlands and Inner Hebrides. Coverage in rural Czechia was mostly good, with only a couple weak signal experiences. The esim installation was se... See more
Company details
Written by the company
Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.
Contact info
2880 Lakeside Drive, Suite 331, 95054, Santa Clara, United States
- hello@getnomad.app
- www.nomadesim.com
4.3
Excellent
40K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The unlimited data plan was perfect for…
The unlimited data plan was perfect for my week-long holiday in Spain. Good price, good rewards.
15 July 2026
I had some trouble setting it up
I had some trouble setting it up, but later, when I figured it out, it was actually really easy. Cliente de por vida.
20 July 2026
NOMAD eSIM - Perfect partner for family holidays
I bought NOMAD eSIM for my Singapore, Malaysia and Thailand trip and it worked flawlessly. Uninterrupted 4/5 G connectivity at all places from the moment I landed…….. will remain my first choice for my next trip
18 July 2026
It worked perfectly for me in Korea and…
It worked perfectly for me in Korea and China, and helped me get on the internet when needed.
29 June 2026
Would def recommend and will now be my…
Would def recommend and will now be my go to esim. Wish I would have included Turkey in my purchase.
19 July 2026
Hi company,
Hi company,
your announcement is total nonsense, don't lie to me about some lack of data - I measure the data consumption, which at the moment is only 7.62 GB. Furthermore, you are a fraudulent company that disappointed me VERY much, during my stay in Hong Kong, when there was absolutely no data to be obtained! And you guaranteed it for this area! It is best to stay very far away from you - you are an unreliable and completely unserious company!!
23 July 2026
Very easy to use and very good…
Very easy to use and very good connection. Cheers for this.
20 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sometimes has a hard time choosing a network
Works fine when connected to a network. But, when relocating, it sometimes has a hard time choosing a network, draining phone battery and causing the phone to restart in loop for hours. Happened with both our phones, Motorola and Samsung
23 July 2026
Reply from Nomad eSIM
Hi Vincent, thank you for your feedback. We're glad to hear the service worked well when connected. We're sorry to hear about the issues when moving between locations, especially the difficulty reconnecting to a network and the impact it had on both of your phones. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details and investigate the issue.
It was faster than most public Wi-Fi…
It was faster than most public Wi-Fi networks. Easy to use.
20 July 2026
Service was not working
The plan i purchased was not available at all times. The service came in an out in china but was not working 100% of the time
17 July 2026
Reply from Nomad eSIM
Hi Kahli, we're sorry to hear about your experience in China. We'd like to better understand the connectivity issues you encountered. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details and investigate what happened.
It worked beautifully for using google…
It worked beautifully for using google maps, which is what I used it for. I would recommend this 100%.
18 July 2026
It was easy to get installed
It was easy to get installed. eSim worked well all the time. I did not have any problems
23 July 2026
Reply from Nomad eSIM
Hi Bojan, we're sorry to hear about your experience. We'd like to better understand what happened with your connection. Please keep an eye on your inbox—we'll be reaching out shortly to gather more details and investigate the issue.
Easy to set up
Easy to set up, worked perfectly on our trip to singapore and malaysia. Big savings versus roaming.
19 July 2026
It has been a good experience.
It has been a good experience.
Except in Praga where there was no signal in some places.
22 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.