The Holafly E-Sim worked perfectly on our Portugal vacation. Linked directly to the Android Auto play in our rental car making driving much less stressful. This was my first time using an E-Sim and th... See more
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See what reviewers are saying
Great support but the feature to auto close a chat after a few minutes of inactivity is annoying. I had to constantly remind support not to auto close the ticket. This feature rushes someone even bef... See more
Easy to purchase and install the esim. Had to subscribe to the monthly plan as we were away for a whole month but was so easy to cancel the subscription from the app when we were finished. Better valu... See more
Easy to purchase. Worked exactly as described. Had unlimited coverage throughout the UK (including Scotland).All social media apps worked at the same speed as the Telstra network in Australia. Will p... See more
Company details
- #1 of 8 best companies in Telecommunications Service Provider
About Holafly
Written by the company
Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.
Features:
- Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
- Holafly has an App so you can manage and monitor your eSIM.
- Multi-operator coverage in many countries.
- Unlimited data plans.
- Top up extra days or data.
Support:
Headquarters:
2 Dubling Langings,
North Wall Quay, Dublin 1, Dublin, D01 V4A3
Legal name:
HOLAFLY LIMITED
Contact info
North Wall Quay, Dublin 1, Dublin, D01 V4A3, D01 V4A3, Dublin, Ireland
- WhatsApp: +16613848482
- help@holafly.com
- esim.holafly.com
You should know
4.7
Excellent
110K reviews
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I got great way to solve my problem
Got way to listen to
Easy way to solve the problem
6 September 2026
Fits my needs and is fast
6 September 2026
Unprompted review
eSIM was easy to install and to…
eSIM was easy to install and to activate / deactivate. Service and connection was good and saved me running up a huge bill on my domestic SIM for what was a very low costing daily plan
26 August 2026
Unprompted review
I was able to resolve my questions with…
I was able to resolve my questions with the customer service agent.
6 September 2026
It was very easy access
It was very easy access, no ossues at all with conection, even when i was in a literal island...recomend 10/10
5 September 2026
Price a little to high but it was very…
Price a little to high but it was very reliable
4 September 2026
Unprompted review
This is the worst company ever
This is the worst company ever. I took a trip to Bermuda and after the first day my esim stopped working. Keep in mind I am in a foreign country alone with no internet. When I reach out to them they made do a bunch of things on my phone and still the esim was not working.
My friend came in the next day and the same thing happened to her. Do not buy holafly.
31 August 2026
Unprompted review
Worry free travel
From when I landed to when I left the connection was easy to set up and to use with no difficulty. All my apps worked as expected.
24 August 2026
Unprompted review
Easy to use,working all the time and…
Easy to use,working all the time and cost efficient
5 September 2026
Global plan
We bought the global plan, very reliable on most locaations.
20 August 2026
Unprompted review
I was quite impressed with Holafly’s…
I was quite impressed with Holafly’s esim. I purchased one for my trip to Türkiye recently. It was the first time that I ever purchased one and I was a bit clueless as to how it all works. I purchased it and the set up was so so easy, I had no difficulties. The price was really reasonable as well. Also, I never lost connection and the speed remained stable throughout my time in Türkiye. I never had to find a wifi or anything. There were no interruptions at all. I must say it was really impressive and having a good experience I will definitely purchase Holafly esim for my future trips. Thank you so much for your amazing service.
28 August 2026
Unprompted review
Connection was always reliable
Connection was always reliable and customer service efficient when I needed it. Purchased a 45-day Europe continental eSim and only had a very brief issue one day.
25 August 2026
Conectarme fue muy rápido
Conectarme fue muy rápido, precio y calidad, full recomendado.
20 August 2026
Unprompted review
2026
Service was good and reliable, connection was constant and the price was very affordable
5 September 2026
You saved my trip
You saved my trip. I have installed another one called Airalo which only worked one day. It was more expensive than Holafly.
Thank you Holafly, you really saved my trip.
4 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Stop E-mailing me
Products are okay. But please stop sending me emails... i bought 3 esims, and made a refundt aswell.
I was sent 22 emails
18 August 2026
Unprompted review
Reply from Holafly
Hello Frederik, I’m Maria,
Thank you for sharing your feedback with us. We know how important it is to maintain a clear and organized digital space while managing your travels. We sincerely apologize for the high frequency of emails you received during your experience.
For this reason, we want to help you adjust your communication preferences to ensure you only receive essential information. We have sent you a private message from Trustpilot to assist you further with this, since we need your account details to adjust this for you. Furthermore, you can reach our team at dpo@holafly.com to manage your settings directly. We are here to help 24/7.
Maria Orjuela - Customer Care
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