Airtel India Reviews 

Extremely disappointed with Airtel’s service. The network is terrible—calls keep dropping, the signal is weak, and mobile data barely works even in areas where there should be coverage. Despite paying for expensive recharge plans, the service quality is getting worse instead of better.

I have raised complaints multiple times, but the issue remains unresolved. Customer support gives standard responses without providing any real solution. Airtel needs to improve its network quality and customer service instead of increasing prices.

I would not recommend Airtel to anyone until these issues are properly fixed.

Since last 15 days my SIM has still not been activated despite completing all the required formalities, including Video KYC on 15 days nack

. I have submitted the requested documents multiple times, yet every few days I am asked to provide the same documents again. Despite repeated follow-ups by phone and email, I have received no clear explanation for the delay, and my calls to the store often go unanswered.

My review reflects my personal experience with the prolonged delay, lack of communication, and poor customer service. I hope this issue is resolved promptly and that steps are taken to improve the experience for other customers.

Poor customer support and no response to complaints pls never choose airtel wifi

This Airtel service provider,their customer care ,their AI all are useless doesn't respond to the dialing pad nothing happens....

AIRTEL WIFI IS A SCAM THEY WONT CANCEL AND CHARGE MORE MONEY.........COMPLETE SCAM AND PATHETIC CX SERVICE........

Airtel India
Extremely disappointing experience with Airtel customer support and store staff. My spouse is an NRI, and his mobile number was deactivated after we ported the connection from Vodafone to Airtel. We chose Airtel expecting better service, reliable support, and proper guidance for any issues that may arise.

However, our experience has been extremely frustrating. We contacted customer care and visited the Airtel store seeking assistance, but neither the customer care team nor the store staff provided any practical solution or alternative options. The only response we received was that my spouse must visit the store in person, without any effort to understand our situation or explore other possible processes.

It was disappointing to see that the staff themselves were not aware of the available options for handling such cases, especially for NRI customers. If Airtel is not equipped to support NRI customers or manage such scenarios, it raises a serious question as to why they approve port-in requests from customers with such requirements.

Airtel should ensure that customer care executives and store representatives are properly trained to handle different situations and provide accurate guidance. Customers expect support teams to have the necessary knowledge and take ownership of resolving issues rather than simply stating limitations.

This experience has caused unnecessary inconvenience and frustration. Airtel needs to improve staff training, strengthen customer support processes, and ensure that customers who port in receive the service and assistance they were promised.

Boycott airtel services from india

Had to shift my wifi but the new location didn't fall under their coverage. I had no idea that they would keep on charging me for wifi despite them knowing that the connection was not active at my location. They kept on charging me for months, and then, when the bill was big enough, informed me I had to pay despite their refusal to activate it in my new location.
Then, some Airtel wifi guy started calling me again and again, threatening me to pay up or else. This was the first time that any company used these types of hooligans to get their unearned money. I complained about the number online, but there was no action.
I have no idea why these billion-dollar corporations do these scammy things. I felt cheated, but if cheating customers is how Airtel sees its business strategy, then so be it.
I can just do my part and cancel everything Airtel in my life. I disconnected the wifi, my sim and am on a lifelong mission to persuade my friends and family to ditch Aritel.

**Very disappointing service from Airtel Broadband.** My Wi-Fi was down for two days, and even after registering a complaint immediately, it took Airtel two full days to fix the issue.

Since I work from home, I lost more than ₹1,500 in salary because of the outage. When I explained this to customer support, they offered me a waiver of only ₹40, which was insulting considering the inconvenience and financial loss. To make things worse, my next month's bill was generated for the full amount, and the promised waiver wasn't even applied.

Poor customer service, delayed resolution, and no accountability. If you rely on a stable internet connection for work, think twice before choosing Airtel Broadband.

What a bad internet connection how many time i complained about this and no response from them i think i should take better vi or jio i think every month i pay a amount to them for free very very bad internet experience in my area and they didn’t do anything now im going to change my sim never comeback to Airtel again

Airtel has become such a bad company now. I recently ported my number to Airtel hoping better services but it's a nightmare. They don't enable VOLTE by default. Their customer support is useless. Their chatbot doesn't understand the issue and provide generic responses. I am unable to make or receive any calls since I ported my number to Airtel. My device supports VoLTE but VoLTE is not provisioned from the backend. They have restricted the SIM to only connect to 4G network in smartphones but they don't enable VOLTE by default.

Very very worst customer service... Not response in customer complaints. iam suffering wifi issues past 1month no response

I am extremely disappointed with Airtel Payments Bank’s FASTag service. I have been facing issues with my FASTag, but your customer support team has not been able to resolve my problem properly. The staff are not cooperative and do not listen to the customer’s concerns.

I would rate Airtel FASTag 0 out of 10. I strongly regret choosing Airtel FASTag and would not recommend this service to anyone. Please improve your customer service and resolve customer issues seriously and responsibly.

Subject: Complaint Regarding Refusal of Service at Airtel Store, Chamarajanagar

I have been using the same Airtel mobile number for over 10 years. Recently, my SIM suddenly displayed "No Service", leaving me unable to access calls, OTPs, banking services, and other essential accounts linked to this number.

When I first visited the Airtel Store near the Chamarajanagar Bus Stand, two staff members attended to me and informed me that a colour photocopy of my ID proof would be sufficient for SIM replacement or verification. As per telecom norms, a valid ID proof or its photocopy is generally accepted for customer verification.

I returned the same evening with the required colour photocopy. However, the staff member was not even willing to attend to my request. After I repeatedly requested assistance, I was finally told, "Since you purchased the SIM in Bangalore, you must go to Bangalore to get the service."

This was shocking and disappointing. I am currently working in Chamarajanagar for three months and cannot travel to Bangalore because of my work commitments. All my original documents are safely kept at my home in Bangalore to avoid the risk of losing them while travelling.

Most importantly, all my bank accounts, UPI, OTPs, and other important services are registered with this mobile number. Because my SIM has no network, I am unable to receive OTPs or access essential financial services, causing severe inconvenience.

As a loyal Airtel customer for more than 10 years, I expected support and a solution not to be turned away because my SIM was originally issued in Bangalore.

I request Airtel to:

- Resolve my SIM issue immediately at the Chamarajanagar Airtel Store.
- Clarify why I was denied service after initially being told that a colour photocopy of my ID was sufficient.
- Investigate the conduct of the store staff.
- Refund the amount I paid if no service was provided.
- Ensure that customers are not forced to travel to another city for a basic SIM related issue.

I hope Airtel takes this complaint seriously and restores my faith in its customer service.

Airtel is so trash. Bought data and I can’t even use it because it’s so trash. What a trash network.

Worst net work, no support from customer center. only rasing the bills but really no net work full half month no net work. I have remove tv box , wifi box,,, and now time to remove sim card.. after many complians by emails and phone calls issue is not resolved. worst network. when we go to gallary asking to pay bill then will resolve your issue till that customer suffer and even in call center asking to pay bill first..... *Gunda Gardi hai*....bill bhi baro aur issue bhi reslove nahi hota hai......inka team hi kaam nahi karta hai

I acknowledge your email regarding my network issue.
However, I am extremely disappointed with your response. You shared the Open Network link, but when I checked it, I found that all of my previous complaints have been marked as "Resolved" and closed, with agents assigned to them. This is completely unacceptable because my network issue has not been resolved at all.
I would like a clear explanation of the following:
Why were my complaint tickets marked as "Resolved" and closed without my consent or confirmation?
On what basis did Airtel decide that the issue was resolved when I am still facing the same network problem?
Who authorized the closure of these complaints without verifying the resolution with me?
I expect a proper written explanation instead of generic responses stating that the issue is under process or will be resolved in the future.
I would also like to highlight another serious concern. Every executive who contacted me had a language barrier and was unable to communicate effectively in Hindi. I was repeatedly informed that no Hindi-speaking executive was available. This has made it extremely difficult to explain my issue properly and has added to my frustration.
I have already informed Airtel multiple times about the inconvenience I have been facing. I have preserved all the relevant evidence, including emails, complaint reference numbers, screenshots, and call recordings. These clearly show that the issue has remained unresolved despite multiple assurances from your team.
I request Airtel to treat this matter seriously and provide:
A written explanation for the unauthorized closure of my complaint tickets.
A genuine resolution to my network issue.
An update based on actual technical progress rather than repeated extensions of timelines.
If I do not receive a satisfactory response and resolution, I will have no option but to pursue the matter before the appropriate Consumer Commission and other relevant authorities, supported by all the evidence in my possession.
I look forward to your prompt and detailed response.

Bhut hi ghtiya wahiyad hai airtel. I request to everyone ye sada huaa Airtel wifi kabhi mat lgwao. Marketing kr kr ke aage badh gye h ye log, service 0 hai bilkul. Tumhe toh band hi kr dena chahiye. Sabse wahiyad h ye airtel, 3 din se wifi band h humara, office ka kaam nhi ho pa rha roz leave leni pd rhi h, dusro se help mngne pd rhi h tumhre ghtiya app k karan. Thu h aise ghtiya wifi or is Airtel company pr. I called costumer care, registered online complaint, called the guy who installed it and still there's no response, nothing at all. Koi mat krwana y install apne ghr pr, boycott krdo is ghtiya Airtel wifi ko or is company ko

Airtel's network quality has become very poor. Calls frequently drop, the signal is weak, and the internet is often slow or doesn't work at all. If you're coming to India from another country, I would not recommend choosing Airtel because it could end up being a waste of money. On top of that, Airtel's recharge plans keep getting more expensive, but the service quality does not improve. Customers are paying more while receiving unreliable network coverage and poor internet performance.

Can we have -ve star rating. Please provide rating stars indicating -ve infinite. I have raised my issues in all forums like 121, personal meeting with l1 managers. Still I am waiting for reply, this is going on since Apr 22nd 2026.