Addicted To Handbags Reviews 

1,498
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 350 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the items arrive quickly, are exceptionally well packaged, and include thoughtful personal touches like a sweet treat. People also appreciate the very accurate descriptions and high-quality photos provided on the website, making it very easy to know what to expect when purchasing a preloved designer bag. Some reviewers were not happy with certain specific aspects, noting occasional issues with item conditions or communication. A few people mentioned encountering unexpected flaws, such as unnoticed marks or missing details, feeling that product descriptions were occasionally quite misleading.

What people talk about most

Product

Users describe positive interactions with product, expressing immense delight with bags that match their... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that shipping is remarkably fast and... See more

Service

People report positive experiences with service, frequently highlighting quick responses, seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another fab addition to my collection Couldn’t be happier! Don’t think I would buy brand new again because the pre - loved market is brilliant When buying a considerable purchase like a designe... See more

Rated 5 out of 5 stars

Purchased a few times from ATH and each time I receive an item, it is exactly how it is described and shown in the photos, genuine and good VFM. My hubby was trying to get into the parcel to see th... See more

Rated 5 out of 5 stars

I’ve had my eye on the LV neverfull leather bag in Dune for a while - this did not disappoint! My 3rd purchase from ATH & super happy with everything from the descriptions, photos, posting & packing.... See more

Rated 5 out of 5 stars

1st time customer, my bag arrived today, it was ordered just before the Easter Weekend, dispatched quickly and sent via Royal Mail guaranteed 1pm (at no extra cost, may I add). Love the little note, p... See more


Company details

  1. Handbags Shop
  2. also in
  3. Bags and Luggage Store
  4. Consignment Shop

About Addicted To Handbags

Written by the company

Addicted to Handbags is an online retailer specialising in authentic, preloved designer handbags and accessories. Established in 2015, we strive to provide excellent customer service to provide a buy / sell / trade service for preloved designer handbags with a focus on Louis Vuitton, Chanel, Mulberry and Gucci.

Addicted to Handbags undertake a thorough authentication process to ensure all items are guaranteed authentic, and provide detailed descriptions to ensure you know exactly what you are buying. Often items are "as new" with a considerable saving on retail prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,498)

335 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

first time shopping

My first time buying pre loved items. Found what I was looking for. Ordered and arrive with in a few days.
Kept me upto date.
All in all a fabulous service and a wee bonus a wee chocolate bar in parcel too.
I'll be back for sure.

2 November 2026
Rated 5 out of 5 stars

Beautiful Mulberry Darley Shoulder Bag

This is my second purchase from Addicted to handbags.
Jade never fails to supply gorgeous quality designer bags at great prices. Delivery is prompt and the bags are packaged beautifully and the chocolate treat is a lovely addition. I highly recommend this website.

3 November 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer experience

Beautiful bag described exactly as website stated. I done my homework and looked at many websites before I placed my order with Addicted To Handbags but I will be a regular customer for sure. Service 10 out of 10 excellent company to deal with .

30 October 2026
Rated 5 out of 5 stars

Always as described and good VFM

Purchased a few times from ATH and each time I receive an item, it is exactly how it is described and shown in the photos, genuine and good VFM.
My hubby was trying to get into the parcel to see this one first, we were so excited to unwrap the gorgeous bag.
Delivery is quick and everything is always well packaged. The little chocolate a bonus treat.
Thanks so much Jade, xx

28 October 2026
Rated 5 out of 5 stars

I have bought several bags from…

I have bought several bags from addicted to handbags. Always trustworthy and reliable. My bag arrives within a few days well wrapped and with the best chocolate!
I would and do highly recommend this site to all my friends. ❤️

19 October 2026
Rated 5 out of 5 stars

Luxury Bag Sale

Sold a bag with the guys. The whole process from sending the pics in to receiving the quote to receiving the payment was super quick and seamless. Jade was brilliant with her communication and I am delighted with the service. Would definitely recommend and will absolutely use again to sell and buy from.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I have used Addicted to Handbags twice now, the process has been so quick and easy both times. I would highly recommend this company.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Repeat customer!

Another fab addition to my collection
Couldn’t be happier!
Don’t think I would buy brand new again because the pre - loved market is brilliant
When buying a considerable purchase like a designer bag , I think a lot of women myself included look after there bags so when it comes to upgrading or changing for whatever reason there conditions are good to excellent!
Love ATH - thanks Jade

19 October 2026
Rated 5 out of 5 stars

Perfect Pre-Loved

Description of item spot on, not the cheapest pre loved but not the most expensive either. This is my 4th purchase with Gucci, YSL and LV being my go to. Express delivery and packaged with care.

16 October 2026

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