AnchorLess Reviews 

1,473
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast, smooth, and efficient process for obtaining official documents like visas and local registrations. Many people also highlight the incredibly helpful and proactive staff who provide clear guidance and constant updates throughout the entire relocation journey. Some reviewers were not happy with customer support, mentioning serious difficulties in reaching live agents and experiencing communication breakdowns. A few other people also felt that certain document translations, bank setups, or administrative steps suffered from frustrating delays and unfulfilled promises. Consumers noted that these particular issues caused unexpected stress and wasted valuable time during their transition.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the overall experience is fast, smooth, and very... See more

User experience

Users describe positive interactions with user experience, highlighting the process as fast, smooth, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting that team members are professional,... See more

Response time

People report positive experiences with response time, highlighting fast and proactive communication.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt responses and helpful staff.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well what can I say. I was a little dubious about using this service for obtaining our NIE for Spain, but OMG it could not have been any easier or gone any better. Lara held our hand throughout the pr... See more

Company replied

Rated 5 out of 5 stars

Seamless, very quick and good email customer support. Recommended. Getting a NIF yourself may be free but after being sent to the wrong place 3 times by government officials, we wasted hours, car mile... See more

Company replied

Rated 5 out of 5 stars

Overall it was a good service. Only thing is, that I asked a question about documents before entering the service. I was given an answer, which, at the end, was not correct. But it could be handled by... See more

Company replied

Rated 5 out of 5 stars

Anchorless has the best service model. They are not all lawyers but they all are very knowledgable in Portugal visa process and documentation, and they have lawyers for questions and final review. Thi... See more

Company replied


Company details

  1. Immigration and Naturalization Service
  2. Business Administration Service
  3. Legal Services

About AnchorLess

Written by the company

Turn relocation stress into success with AnchorLess.

Start your new life in Europe with the best relocation team, supported by first-class lawyers.


Discover the most popular countries for relocation and explore your options for each.

AnchorLess assists you in every step of your move anywhere in Europe.



Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,473)

474 reviews in the last 12 months

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Rated 1 out of 5 stars

Six months without the NIF password I paid for, and not one proactive updat

I used AnchorLess in March 2026 for a Portuguese NIF with fiscal representation. The NIF arrived, with an error that needed a correction request. The Portal das Finanças password, which was part of what I paid for, has still not arrived six months later.

The postal delay may genuinely be CTT's fault. My complaint is the case management. In six months I received zero proactive updates. Every single status came only because I chased, in March, April, May, June, July, August and September. My email of 29 August was never answered at all.

The updates were also inconsistent. On 3 July I was told the finanças had confirmed the letter was lost and a replacement had been issued. On 29 July I was told the representatives had just finished checking, did not have it, and that a second request had only then been made. I asked which was accurate and received a general apology instead of an answer.

As a non-resident I cannot walk into a finanças office myself. That is precisely why I paid a firm to handle it, and precisely why being left to chase for six months is not acceptable. The individual replies are polite. The follow-through is absent.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Nathan and Guilhermo…

My experience with Nathan and Guilhermo was amazing….they both were extremely helpful
Never gave up….when our signature wasn’t exactly the same….they insisted in helping us
My appreciation to both of them and I highly recommend this company and these two awesome and helpful individuals. Thank you so much.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Good and Fast

Very easy way to register for an NIF. Support from Anchorless was present throughout and my document came on time.

1 September 2026
AnchorLess logo

Reply from AnchorLess

Thank you for choosing AnchorLess. We’re glad our team could support you throughout the process and that your NIF arrived within the expected timeframe. We truly appreciate you sharing your experience 😊

Brenda from AnchorLess

Rated 5 out of 5 stars

It was very simple and the people from…

It was very simple and the people from Anchorless were very helpful! Thanks!

25 August 2026
AnchorLess logo

Reply from AnchorLess

Thank you for choosing AnchorLess. We’re happy our team could be there to help whenever needed and make the whole experience straightforward for you 😊

Brenda from AnchorLess

Rated 5 out of 5 stars

The process for getting a NIF was very…

The process for getting a NIF was very quick and efficient. My doubts were quickly resolved. I would definitely recommend!!

28 August 2026
Unprompted review
AnchorLess logo

Reply from AnchorLess

Thank you for trusting AnchorLess, Eva. We’re delighted your questions were answered promptly and that getting your NIF was such a positive experience. Your recommendation means a lot to us 🙌

Brenda from AnchorLess

Rated 4 out of 5 stars

exceeded my expectations

the app for uploading documents does not work we'll, but specialists at Anchorless are fast, responsive, and proactive, they were always in touch with me by email. My document was ready in 2 days, while I expected it to take 3 weeks! thank you.

25 August 2026
Unprompted review
AnchorLess logo

Reply from AnchorLess

Thank you for your feedback, Anna. We’re glad our team could stay in touch and help keep things moving despite the difficulties with the document upload. It’s wonderful to hear your document was ready well ahead of the expected timeframe, and we appreciate you taking the time to share your experience 😊

Brenda from AnchorLess

Rated 1 out of 5 stars

very good at deflecting

After my recent review, Brenda from Anchorless responded. Unfortunately, this is how they conduct business. They make it sound as though it is unfortunate, but somehow understandable. For example, my NIF issues. I pointed out the incorrect information in December 2026, and several times since then. Anchorless hires an outside firm, but they will not give me the information for that firm, so I cannot contact them. So, Anchorless says; We have requested the change. So, we cannot do anything. Therefore, I, the client, am stuck. Anchorless says that the company they hired is not doing the job they hired them to do, and I, the client, am just out of luck. So what does a client do? This is very, very important, What should a client do? My NIF document has several errors. Anchorless will not help me fix them. They will not tell me who to contact to fix them. So, I, the client, am stuck.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service. Thank you anchorless.

25 August 2026
Unprompted review
AnchorLess logo

Reply from AnchorLess

Thank you for choosing AnchorLess, Torsten. We’re delighted you had such a positive experience with our service, and we really appreciate you taking the time to share it 😊

Brenda from AnchorLess

Rated 5 out of 5 stars

Overall it was a good service

Overall it was a good service. Only thing is, that I asked a question about documents before entering the service. I was given an answer, which, at the end, was not correct. But it could be handled by myself

19 August 2026
Unprompted review
AnchorLess logo

Reply from AnchorLess

Thank you for sharing your experience, Marc. We’re glad the service worked well overall, although we’re sorry the initial information you received about the documents didn’t turn out to be accurate. We appreciate your understanding and your feedback, as it helps us improve the guidance we provide from the very beginning 🙏

Brenda from AnchorLess

Rated 5 out of 5 stars

Excellent service

Quick outcome, responsive communication, ease of signing up for a service. Highly recommended for getting a NIF in Portugal.

17 August 2026
AnchorLess logo

Reply from AnchorLess

Thank you for trusting AnchorLess, Suraj. We’re glad the application was straightforward and our team was there whenever you needed an answer. It means a lot to know you’d recommend us for getting a NIF in Portugal 😊

Brenda from AnchorLess

Rated 4 out of 5 stars

Great for getting a NIF, but watch out for the subscription charge

TLDR; service I requested through them was fast and efficient - just be advised you may be also taking out an annual subscription for a fiscal representative

I requested a NIF with Anchorless in February 2026. This process itself I recall being super smooth and quick.

I was first prompted to write a review here (this being the edited version) after I received an email from them about an upcoming subscription charge of which I had no knowledge. To say I was cross about this would be putting it mildly.

I responded to the email about this, and lo and behold an actual real human responded to me and with compassion. I now understand that since I got my NIF through them they have made it far clearer to new customers about this subscription (for a fiscal representative in Portugal), and also cancelled my subscription.

If you're looking to move abroad and thinking about using Anchorless: the actual service was great and the fact someone is quickly responding to your emails shouldn't go underappreciated. If you're not sure about this annual subscription and if it is something you will even need (I didn't) I'm also pretty sure that if you emailed them to ask then they would be more than happy to explain. Just know that it exists!

23 February 2026
Unprompted review
AnchorLess logo

Reply from AnchorLess

Thank you for taking the time to update your review, Amelia. We completely understand your initial frustration, and we’re glad we had the opportunity to speak with you directly, clarify the subscription, and get it cancelled for you.

We also truly appreciate you acknowledging the changes we’ve made to communicate this more clearly to customers, as well as your kind words about our team and the NIF service. Your thoughtful feedback means a lot to us 🙏

Brenda from AnchorLess

Rated 5 out of 5 stars

Fast and easy

20 August 2026
AnchorLess logo

Reply from AnchorLess

Thank you for choosing AnchorLess. We’re glad everything was straightforward and you could get what you needed without unnecessary waiting 😊

Brenda from AnchorLess

Rated 5 out of 5 stars

Very efficient team!!

13 August 2026
AnchorLess logo

Reply from AnchorLess

Thank you for choosing AnchorLess. We’re so pleased our team made a positive impression and could help you get things done efficiently 😊

Brenda from AnchorLess

Rated 5 out of 5 stars

Highly recommended

I cannot recommend Anchorless highly enough. It’s a fast and reliable company that knows its business and the support, guidance and expertise it provides is invaluable.

14 August 2026
Unprompted review
AnchorLess logo

Reply from AnchorLess

Thank you for trusting AnchorLess, Joolz. We’re delighted our team’s support and guidance made a real difference throughout your experience. Knowing you felt in good hands and would recommend us so highly means a lot to everyone here 🙌

Brenda from AnchorLess

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