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Culligan Consumer Products Ireland Ltd Reviews 

2,532
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 2,013 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being efficient, professional, and polite, often highlighting their helpfulness and knowledge. Many reviewers highlight the excellent service, noting its efficiency, timely execution, and the helpful advice provided by technicians. However, some people were dissatisfied with aspects of customer service, citing difficulties reaching support, slow responses, or lack of follow-up. Additionally, a few customers experienced issues with technicians not completing jobs thoroughly, leaving mess, or not having necessary parts, leading to product malfunctions or additional costs. There were also instances where scheduled appointments were missed or rescheduled without adequate notice.

What people talk about most

Service

Users describe positive interactions with service, highlighting the politeness, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their politeness, knowledge, and... See more

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with their new water... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising great water quality, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional service but after finishing job - tank should have filled after half an hour and pressure be back. It wasn't still back till next morning. When I called for assistance - service visit was... See more

Company replied

Rated 4 out of 5 stars

Thomas who serviced our unit was very efficient,tidy and polite. He provided a very positive report on our system. The only reason for not giving a 5 star review is that we didn't receive a call/text... See more

Company replied

Rated 4 out of 5 stars

Peter was spot on unfortunately his Van broke down on the day I was due to get my Service didn't know till 5pm after staying in all day ? Had to get reschedule a week later this time everything went f... See more

Company replied

Rated 4 out of 5 stars

Good water flow since the treatment. May I suggest that workers bring whatever they need to complete the job. Using my clean dishcloth to wipe up floor is not good. Also leaving all the used filters... See more

Company replied


Company details

  1. #2 of 2 best companies in Water Purification Company
  2. #1 of 1 best companies in Drinking Water Fountain
  3. #1 of 1 best companies in Water Cooler Supplier
  4. #1 of 2 best companies in Water Filter Supplier
  5. #1 of 1 best companies in Water Softening Equipment Supplier
  6. #1 of 1 best companies in Water Treatment Supplier

Written by the company

Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,532)

2,026 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt service

Prompt service, and the service man couldn’t be more helpful, very knowledgeable and a lovely man

16 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 1 out of 5 stars

Still waiting…..

When your technician (who was very mannerly and polite) came out to service our unit, he spent a lot of time working on it, he eventually told me I needed to have the “head” on my water filtration unit replaced (our unit is only 3 years old). He called his office to get a price, which he gave me. He told me the office would be in touch to arrange a time for the unit to be replaced, that was a week ago and I haven’t heard from anyone since.
I was also told to put a lot more salt into my unit, which I did, but it clogged up my pipes and I had a difficult time getting them cleared.

10 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

Rated 5 out of 5 stars

Technician came on time very pleasant…

Technician came on time very pleasant and did her job with no problem

15 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Excellent Service

Mario was brilliant. Explained everything thoroughly and went above and beyond while here. Left no mess, really polite and friendly. We'll definitely be using Culligans going forward!

10 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Very speedy service

Very speedy service !
Thanks you Tadgh

14 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Office staff most

Office staff most. Helpful engineer also efficient and friendly.

15 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Water problem solved …

Rachel showed great patience and expertise and solved a problem we had perfectly.

14 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Would Recommend

Great communication, turned up when they said they would and serviced our water filter. We're a Community Centre so it's well used

10 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

DJ is very competent and has attention…

DJ is very competent and has attention to detail. I would give him 10 stars if I could!

15 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

No issues with service

No issues with service

15 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Mr.Tigh arrived on time did his job contacted me the previous checked the time and aircode

Mr.Tigh arrived on time did his job efficiently explained what he was doing and check replaced the filters

9 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 1 out of 5 stars

No Water Canisters Available

We bought a water cooler from you for a considerable sum of money for use in our house.

However, right now, I don't seem to be able to order water canisters from you which, frankly, is ridiculous.

14 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello Bernard,

Our sister company in Dublin should be able help you with this, you can call them on 1800 266 537

Here is the link to their website: https://www.culligan.ie/contact-us/

Thank you,

Team Culligan

Rated 5 out of 5 stars

Great product

9 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Great service all the way

Great service all the way. Peter is the best

9 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Alan was very efficient

Alan was very efficient. Rang ahead & came at the time specified.
He gave great information & was very helpful & explained things really well.
Thanks Alan.

14 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Very professional service

Very professional service

9 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 4 out of 5 stars

Installation was done right and had no…

Installation was done right and had no issues

9 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

Good…

Our experience yesterday was very positive. Your representative was both very friendly very knowledgeable and above all very professional.

14 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 5 out of 5 stars

I like that company because I don't…

I like that company because I don't have to remember when my filter should be change,they think and phone me each time they will come to do that. Fast ,great service.

29 June 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Thank you for your positive feedback. We sincerely appreciate you taking the time to share your experience with us. It is a pleasure to know that our efforts have met your expectations, we look forward to servicing you again in the future.

Rated 3 out of 5 stars

I find that the installer always go for…

I find that the installer always go for the easy option and don't ask the customer if they are happy with the way it will look then have a face on them when you say no I want it a certain way

8 July 2026
Culligan Consumer Products Ireland Ltd logo

Reply from Culligan Consumer Products Ireland Ltd

Hello,

Thank you for reaching out and letting us know about the issue you experienced. We’re sorry to hear about the trouble and would like to review this further to help resolve it as quickly as possible.

Could you please send over your Eircode and phone number to culliganhome.support@culligan.ie

Once we have this information, we’ll be able to investigate the situation and get back to you with an update.

Thank you for your patience — we appreciate your cooperation.

Best regards,
Team Culligan

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