We visited Castle Fine Art in Cardiff, not expecting to buy anything, but buy something we did. The piece we bought almost sold itself, but the deal Lucy put together for us was great and put any um... See more
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I've bought 3 pieces and a coffee table book over the last few years, assisted very ably by Will from Castle Fine Art. Every piece has been delivered within 3 weeks, beautifully framed, carefully wrap... See more
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My second Paul Corfield purchase from Castle Fine Art in Norwich and again have surpassed my expectations. So professional in every way. Art is so well framed with obvious car and attention. Arrived a... See more
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We have bought three items now from Castle Fine Art in Stamford. Maria is excellent and very knowledgeable. We are relative novices in the art world just buying pieces we find interesting, She... See more
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Company details
About Castle Fine Art
Written by the company
As the UK's leading art retailer, Castle Fine Art has been at the heart of the contemporary art movement for over 30 years.
Specialising in original fine art, hand-signed limited editions and sculpture, we unite collectors with works from an exceptional selection of world-class masters, cultural icons and homegrown contemporaries.
In 1995, we opened our first gallery in the historic market town of Stratford-upon-Avon with just one goal in mind – to share the joy of fine art. Whilst we may have expanded over the years, our foundations are built on a pure love for art – a feeling that remains in every corner of the business today. With 38 galleries nationwide and a global online store, we continue to build with the future of modern art in mind.
We strive to offer an incredible selection of art for a range of budgets and spaces. Whether you are a seasoned collector or beginning your journey, our art consultants are here to inspire and guide you every step of the way in our nationwide galleries, online, on the phone or by home appointment.
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United Kingdom
- castlefineart.com
4.8
Excellent
427 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 1 week
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Perfect installation of a large framed artwork!
We have just had a large limited edition print expertly installed by Dan Gaffney from Castle Fine Art. We were highly impressed with the care and attention to detail that Dan put into the measurement and laser levelling to ensure everything was perfect before even drilling the wall for the two heavy duty brackets that the framed picture required. He even checked the frame for fingerprints afterwards! A brilliant job and our new art work looks fantastic. A big thankyou also to CFA colleagues Mary and Charlotte for their support and for answering our many questions!
13 May 2026
Unprompted review
Reply from Castle Fine Art
Hi Andrew,
Thank you for your wonderful review. We are delighted to hear how pleased you are with your new limited edition artwork and the installation experience provided by Dan Gaffney. His care, precision, and attention to detail are greatly valued, and we will also pass on your kind comments to Mary and Charlotte for their support throughout the process.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We hope you enjoy your new artwork for many years to come.
Thanks,
Rachel 😊
Overall experience has been excellent
Overall experience has been excellent. Daniel has been very helpful with my helping me to acquire the art piece i wanted. Plenty of information, and prompt replies to my E-mails. The delivery was on time and the packaging was
robust, so no worries about damage.
7 May 2026
Unprompted review
Reply from Castle Fine Art
Hi Derek,
Thank you for your wonderful review. We are so pleased to hear that your overall experience with us has been excellent. Daniel will be delighted to know that his support, communication, and prompt responses helped make the process of acquiring your chosen artwork smooth and enjoyable.
It’s also great to hear that your artwork arrived on time and securely packaged, giving you peace of mind throughout the delivery process.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We truly appreciate your kind feedback and hope you enjoy your new piece for many years to come!
Thanks,
Rachel 😊
Had purchased a Bob Dylan painting…
Had purchased a Bob Dylan painting (Bicycle 2018) couple years ago. Castle treated me the best any art gallery could possibly do. Now, Daniel is helping me find another Dylan piece and has been quite communicative and very helpful. Love this place.
7 May 2026
Unprompted review
Reply from Castle Fine Art
Hi Robby,
Thank you for your continued support and for sharing such a wonderful review. We are delighted to hear that your experience with us has been so positive, from purchasing your Bob Dylan “Bicycle 2018” artwork to now searching for another special piece for your collection.
Daniel will be especially pleased to know that his communication and support have made your experience enjoyable and seamless. We truly appreciate your kind words and look forward to helping you grow your collection further.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
Thanks,
Rachel 😊
Super helpful customer service and a wonderful gift!
Wanted a unique anniversary gift for my husband and found the perfect Nic Jolly art work from Castle Fine Art! I needed it quickly so needed help to make sure I got it in time and Dan, one of their art consultants, was super helpful and got it to my local gallery in time! Thank you!
4 May 2026
Unprompted review
Reply from Castle Fine Art
Hi Mia,
Thank you for your kind words!
Dan will be delighted to know that his support helped ensure your artwork arrived at your local gallery in time for the special occasion.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We hope the piece brings you and your husband many years of enjoyment.
Thanks,
Rachel 😊
The purchase and installation was…
The purchase and installation was smooth and painless. Tony church in particular was a quietly efficient in marking up and fitting - the print ended up mm perfect.
23 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Phil,
Thank you for your wonderful review. We are delighted to hear that your purchase and installation experience was smooth and seamless. Tony will be especially pleased to know that his careful attention to detail ensured the print was fitted perfectly. We’ll be sure to pass on your kind comments to him..
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We hope you enjoy your new artwork for many years to come
Thanks,
Rachel 😊
Excellent service and beautiful prints
Excellent service from Daniel. We had been looking at the prints for a while and managed to get the spring offer too which was great. Prints were really well packaged and delivery service was excellent. They look amazing in our home. Thanks Daniel,
5 May 2026
Unprompted review
Reply from Castle Fine Art
Hi Sadie,
Thank you so much for your kind feedback.
We’re delighted to hear that Daniel provided you with excellent service and that you were able to take advantage of the spring offer! It’s great to know everything from packaging to delivery met your expectations, and most importantly, that the prints look amazing in your home.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
Thank you again for choosing Castle Fine Art, and we hope to welcome you back in the future.
Thanks,
Rachel 😊
Super-helpful Stuart :)
We popped into the York gallery on the off chance of seeing one of the ‘Gone’ series, I’ve had my eye on for a while, in real life. We had no intention of buying one which wasn’t displayed, but were made to feel so comfortable and welcome by Stuart, we left having purchased a Pixie Dust print! The whole process with Stuart was fantastic. He was extremely helpful and patient and didn’t make us feel ‘on edge’ with our art-loving 6 year old (which sadly lots of gallery shops do). We are so happy we chose to step inside Castle Fine Arts yesterday and are so happy Stuart was there to help us choose the perfect art work.
Would highly recommend.
2 May 2026
Unprompted review
Reply from Castle Fine Art
Hi Rachel,
Thank you so much for your wonderful review.
We’re delighted to hear about your experience at our York gallery and that Stuart made you feel so welcome and at ease. It’s fantastic to know he was able to support you so patiently throughout the process and help you find the perfect piece, especially when it turned into such a lovely surprise purchase.
We’re also especially pleased to hear that your visit felt comfortable and enjoyable for the whole family. That’s something we truly value.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
Thank you again for choosing Castle Fine Art, and for your recommendation. We hope to welcome you back again soon.
Thanks,
Rachel 😊
First time purchasing from Castle Fine…
First time purchasing from Castle Fine Art in Bristol and it was a fantastic experience! Jonathan was excellent at helping us choose the right piece to celebrate our wedding, he really took the time to get to know us. Installation by Tony was smooth and professional. Thank you!
24 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Karen,
Thank you so much for your wonderful feedback.
We’re delighted to hear that your first experience with our Bristol gallery was such a positive one, especially for such a special occasion. It’s fantastic to know that Jonathan took the time to understand what you were looking for and helped you find the perfect piece to celebrate your wedding.
We’re also pleased to hear that Tony provided a smooth and professional installation experience. We will be sure to pass on your kind comments to both of them. They’ll be thrilled to hear your feedback.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
Congratulations on your wedding, and thank you again for choosing Castle Fine Art. We hope to welcome you back in the future.
Thanks,
Rachel 😊
Daniel has been absolutely fantastic
Daniel has been absolutely fantastic. He made the whole process so smooth, any questions I had, he had answers. No faults what so ever. Most definitely will be coming back to him in the future!
Thank you Dan!
22 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Grace,
Thank you so much for your kind feedback.
We’re delighted to hear that Daniel provided such a fantastic experience and made the process smooth and enjoyable for you. It’s great to know he was able to answer all your questions and support you throughout. We will be sure to pass on your lovely comments to him, he’ll be thrilled to hear them.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We look forward to welcoming you back again in the future.
Thanks,
Rachel 😊
Great customer service and a quality…
Great customer service and a quality piece of art.
Many thanks
18 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Steven,
Thanks for your feedback. We are so thrilled to hear that you had a great experience with us.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We hope your artwork brings you joy for years to come. We look forward to seeing you soon.
Thanks,
Rachel 😊
Disapointing experience
Disapointing experience: 8 - week delay and poor communication.
I am deeply disapointed with the service provided by castle fine art Manchester regarding my recent order. While the quality of the art itself is what one would expect, the customer experience was far below professional standards.
My artwork took over eight weeks to arrive. While delays can happen, the primary issue was the total lack of proactive communication. During this two month wait, I recieved very little support or information regarding the status of my order. When I reached out for updates,the response and support were consistently poor and confused.
For a gallery that positions itself as a premium service, the lack of transparency and customer care is unaccepatable. I hope they take feedback seriously and improve the communication protocols for future clients.
I don't know if we are naive, we ordered the lovely framed set of three summer 2025 Paul cornfield prints, and my order was made up of artwork from shop displays from different galleries, they transferred at least one from the Canterbury gallery. Is this the norm for Castle fine art?
Edit. 5. 5 2026
Still no response from Castle fine arts, Rachael only seems to respond to 5 star reviews and not to customers who have had problems with poor service.
I guess selling shop soiled art is the norm with this company.
Come on Rachel be polite and respond to your bad service.
18 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Steve,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience, and I would like to sincerely apologise for both the delay in your order and the lack of communication you encountered.
This is extremely disappointing to read and falls well below the level of service we expect to provide to our clients. While we do have processes in place to ensure timely updates and clear communication, it is evident that these have not been followed on this occasion, and for that we take full responsibility.
We would also like to reassure you that Rachel does actively monitor and respond to customer communications. Where concerns are raised, they are escalated internally to ensure they are properly reviewed and addressed. However, we fully recognise that in your case this has not been handled as it should have been, and we are very sorry for the frustration this has caused.
We would very much appreciate the opportunity to put this right for you. Please could you contact our Client Services team at clientservices@castlefineart.com, where your case will be immediately escalated and reviewed as a priority. We are committed to resolving this for you as quickly as possible.
Thank you again for bringing this to our attention, and we sincerely hope we can restore your confidence in us.
Thanks,
Rachel 😊
Lovely Dan
Lovely Dan came on time and hung the painting quickly and expertly without fuss. Would definitely recommend
9 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Jane,
Thank you for taking the time to leave your lovely feedback. We appreciate it.
We are thrilled to hear that your experience with Dan during your installation was a great one.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We hope your artwork brings you joy for years to come. We look forward to seeing you soon.
Thanks,
Rachel 😊
Fabulous piece of art, hung expertly
Fabulous piece of art - thank you Dulcie and a great experience hanging it with Mac who adjusted the placing of a very heavy piece by just a few cm to make sure we were happy.
7 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Rita,
Thank you for taking the time to leave your review.
It's amazing to hear that Dulcie and Mac provided a 5-star service that exceeded expectations during your time with us. It's great that Mac's attention-to-detail came through during the installation to ensure your happiness with your new piece - we will be sure to pass on your comments.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We hope your artwork brings you joy for years to come. We look forward to seeing you soon.
Thanks,
Rachel 😊
Buying art isn’t just about the…
Buying art isn’t just about the transaction - there’s a whole lot more in the before and after too. Conversations with CFA have been great at every step. The support and direction with choice, to the install and aftercare if that’s the right word, is brilliant. It’s like dealing with friends who genuinely value your time. Hannah and Tony - thankyou!!
1 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Louise,
Thank you for your lovely feedback.
We completely agree - art goes beyond a purchase, and at Castle Fine Art, we strive to provide excellent customer service that goes deeper than a transaction, so we’re glad that Hannah and Tony were able to exceed your expectations.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We hope to see you again soon!
Thanks,
Rachel 😊
Excellent
The Bristol castle fin art are excellent at information and have a great staff with great knowledge and are very courteous.The delivery driver (tony)was very helpful
Great serves from Johnathan.and Hannah
3 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Thomas,
Thank you for taking the time to leave a review.
It's fantastic to hear that Jonathon and Hannah from our Bristol gallery offered exceptional service from start to finish and that Tony was helpful when delivering your artwork.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We hope to welcome you through the doors of our gallery very soon.
Thanks,
Rachel 😊
Fantastic experience from start to finish
Fantastic experience from start to finish, exceptionally helpful staff with a special mention for Kloie Thomas-Witter who went above and beyond. Absolutely delighted with my purchase
1 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Paul,
We are thrilled to hear that your experience with us and your art consultant, Kloie, was a fantastic one! It's great that you found an artwork that resonated with you. We will be sure to pass your glowing feedback onto her.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We truly appreciate your feedback and look forward to welcoming you again in the future.
Thanks,
Rachel 😊
Excellent service from start to finish
Excellent service from start to finish. Purchased a print from Harrogate. Staff very friendly, informative and professional. No pressure selling.
Installation again friendly and professional, ensured our print was hung to perfection and that we were happy prior to leaving.
1 April 2026
Unprompted review
Reply from Castle Fine Art
Hi Jan,
Thank you for your kind review.
We are so pleased to hear that your experience with us from start to finish was a friendly, informative and professional one. We will be sure to pass on your feedback onto our team in Harrogate.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
It's wonderful to hear that you’re so pleased with your artwork. We look forward to welcoming you back to the gallery soon!
Thanks,
Rachel 😊
Nothing is ever too much trouble
Nothing is ever too much trouble - Damien is so personable, professional and always so prompt when dealing with any queries or questions. Castle Fine Art in Nottingham is our go to when we are choosing our next pieces - we have now purchased Jon Jones works from them & have never been anything else but totally impressed!
28 March 2026
Unprompted review
Reply from Castle Fine Art
Hi Kathy,
Thank you for your 5-star review.
Its fantastic to hear that Damien exceeded expectations with his personable and professional nature. We will be sure to pass your feedback onto him.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We truly appreciate your feedback and look forward to welcoming you again in the future.
Thanks,
Rachel 😊
Fantastic experience
Fantastic experience purchasing are very first piece of art from Emma had it delivered and installed today by Dan overall great experience from start to finish thanks.
27 March 2026
Unprompted review
Reply from Castle Fine Art
Hi MOTTROM,
Thank you for your 5-star review.
We are thrilled to hear that you had a fantastic experience with us from start to finish. We will be sure to pass on your feedback to Emma and Dan.
Have you heard of our monthly Your World, Our Art competition? Make sure to post a photo of how you have styled your artwork in your home to your social page with the hashtag #YourWorldOurArt and tag us (@castlefineart)! Alternatively, you can send your photos to yourworldourart@castlefineart.com. By entering, you can be featured on our social channels and be in with a chance of winning £100 off your next artwork and therefore expand your collection! To find out more, visit our website or get in touch with a member of our team.
We truly appreciate your feedback and look forward to welcoming you again in the future.
Thanks,
Rachel 😊
Very poor service
Very poor service, no communication.
I have purchased from Castle Fine art in person from their Nottingham branch many times over the years and never had an issue. However my 2 most recent purchases have been made online and the service has been abysmal.
They do estimate a long delivery window (up to 4 weeks) but when spending thousands you do expect to be kept informed or at least be able to see the progress through the order tracking link you get on the auto generated confirmation email.
My first online piece arrived within a fortnight, so not too unreasonable, however my latest order is now at the 4 week point and the status on the order tracker hasn’t changed (in fact the link had expired and I had to request another in order to see that the status hadn’t moved beyond ‘confirmed’)
I have tried to call them, the phone diverts to a mobile number with the option to leave a voicemail. I have emailed but have not had a response. But this is consistent with the service others have reported.
In summary, buy in person not online!
27 March 2026
Unprompted review
Reply from Castle Fine Art
Hi Victoria,
Thank you for leaving your feedback.
We sincerely apologise for the experience you have had with us, and the frustration this has caused.
We understand how important communication is and to receive your artwork on time, we regret that we have not met your expectations. We are dedicated to addressing your concerns and rectify this matter, as a result, please contact our Client Services team at clientservices@castlefineart.com.
Thanks, Rachel
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