Castelli Cycling Reviews 

3,395
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,370 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and performance of the products, noting their comfort and durability for various cycling conditions. Many appreciate the quick delivery service and the straightforward, easy-to-use ordering process. However, some people mentioned inconsistencies with product sizing, often needing to size up or finding the online guide inaccurate. Additionally, a few customers reported issues with missing items or lost packages, and some found the return process challenging.

What people talk about most

Product

Consumers find product to be positive, with many praising the quality, comfort, and performance of items like... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Customers generally report positive experiences with the ordering process, finding it straightforward, easy... See more

Return policy

Reviewers mention ambiguous feedback about the return policy, with some customers reporting easy and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My new favourite jersey! Nothing will keep you cool in this current heatwave but this jersey certainly works better than any others I have. Tip: always size up with Castelli jerseys. I usually buy... See more

Company replied

Rated 5 out of 5 stars

I became a fan of Castelli and it's products after buying a few options when I started cycling a few years ago. Comfort and durability were my main concerns and all pieces of wear from Castelli checke... See more

Company replied

Rated 5 out of 5 stars

Very fast delivery! Ordered Espresso bibs and jersey in LG and XL being unsure of sizing (I normally wear LG in Velocio,Rapha, GoreWear) kept the XL and returned the LG hassle free. I live in Arizona... See more

Company replied

Rated 5 out of 5 stars

The fit and finish quality of all kit is top tier, jackets, bibs and jerseys. This also includes all accessories from gloves, socks, arm warmers and shoe covers. I been using Castelli for years and ha... See more

Company replied


Company details

  1. Road Cycling
  2. Bicycle Club
  3. Outdoor Clothing and Equipment Shop

Written by the company

Since 1876, Castelli has been the trusted tailor for cycling champions worldwide. Every day, we design innovative, high-performance cycling clothing to shape the future of cycling apparel.


Contact info

Promotion box for Castelli Cycling

ESPRESSO COLLECTION

your new favorite cycling clothing

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(3,395)

3,116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The description on the website…

The description on the website including technical details and photos were clear and accurate. Ordering was a breeze and shipping was lightning fast.

13 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Adam Altunkaya,

We're so pleased to hear that the website description and technical details were clear and accurate, and that your ordering experience was easy with fast shipping. Thank you for your positive feedback!

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Speed

Speed of order processing and handling of complaints

23 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Lubomír Zouhar,

Thank you for your review! We're delighted to hear that you were satisfied with the speed of your order processing and our customer support.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Easy process

Easy process

12 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Myriam Cardenas,

Thank you for your review! We're glad to hear that you found the ordering process easy and straightforward.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!

Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

So Good I Bought Two

I ordered a pair of Unlimited Endurance Bibshorts in the Castelli sale. They were delivered really quickly and I was so pleased with them that I immediately ordered another pair. They are well made, very comfortable and the leg pockets are more convenient than a jersey pocket for storing a phone, gels or anything else you might need quickly. Medium fits me perfectly as per the Castelli size guide.I'm 178 cm tall, 70 kg, slim build.

9 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Colin C,

Thank you for your fantastic review! We're delighted to hear that you're enjoying your Unlimited Endurance Bibshorts and that the fit, comfort, and practical leg pockets have met your expectations.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Exellent service and good quality…

Exellent service and good quality product!

9 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

klant,

Thank you for your feedback! We're delighted to hear that you had such a positive experience with our service and are happy with the quality of our product.

Whether you’re celebrating a win or need assistance, our Customer Service team is ready to support you. Don’t hesitate to reach out for the latest collections!

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

I’venever been disappointed by the…

I’venever been disappointed by the quality of castelli’s products. I’m a big fan!

22 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

GIANLUCA GRIPPO,

We are so pleased to hear that you consistently find the quality of our products to your satisfaction. We truly appreciate your positive feedback.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Premium clothes!

I love Castelli, especially the Rossa Corsa line. It's expensive, but the quality is high, especially if you're lucky enough to get a discount.

26 November 2025
Castelli Cycling logo

Reply from Castelli Cycling

Sylvain Canesi,

Thank you for your review! We’re pleased to hear that you appreciate the quality and performance of our Rossa Corsa line.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Excellent quality and a brand I trust

I have had a very positive experience with Castelli. The quality of their cycling clothing is excellent, with comfortable materials, a great fit and thoughtful technical details that make a real difference on longer rides.

Their products perform well in different weather conditions and continue to look and feel good after repeated use and washing. The designs are also stylish without compromising on functionality.

Castelli has become one of my preferred cycling brands, and I would confidently recommend them to anyone looking for high-quality and reliable cycling apparel.

10 June 2026
Castelli Cycling logo

Reply from Castelli Cycling

Namir,

Thank you for your review! We're delighted to hear that you've had such a positive experience with Castelli and that you appreciate the quality, comfort, and performance of our cycling apparel.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Excellent quality

Excellent quality, perfect service.

12 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Ivan Kovacs,

Thank you for your feedback! We are so pleased to hear that you are happy with both the quality of our products and the service you received.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

It's Castelli!

It's Castelli! It's all I wear! Need I say more.

11 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Luis ,

We're so happy you love our products and appreciate your loyalty! Thank you for the positive feedback!

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Castelli GREAT gear

Castelli not only makes great gear but shipping and customer service is top notch.

20 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

tracy parker,

We're so pleased to hear you're happy with our gear, as well as our shipping and customer service. Thank you for your positive feedback!

Whether you’re celebrating a win or need assistance, our Customer Service team is ready to support you. Don’t hesitate to reach out, and check our website for the latest collections!

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

perfect tight fit and solid construction

perfect tight fit, better then aero 7! extended sleaves from firm fabric; fast delivery also
now I have white and black :)

21 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Max Noger,

We're so happy to hear that our product's fit and fabric met your expectations, and that the delivery was fast! Thank you for your positive feedback!

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Thank you

Thank you
Five stars!

21 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

customer,

We truly appreciate you taking the time to share your positive feedback with us. We are delighted to know you had a great experience.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Real like this brand.

Brought a pair of cycling shorts. Love the style and colour. Only thing I don't like is they are a bit short in the body. Delivery was on time.

4 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Kim,

Thank you for your review! We’re glad to hear that you like the style and colour of the cycling shorts and that your order arrived on time. We appreciate your feedback regarding the fit and will continue working to improve.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!

Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Great customer service

Great customer service, responsive and well above what others would provide

19 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Robert London,

We're so happy to hear you had such a positive experience with our customer service! We appreciate your positive feedback.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Quality

Quality, delivery service.

20 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Matija Barbic,

Thank you for your positive review! We’re pleased to hear that you appreciated the quality of our products and our delivery service.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!

Ride hard, ride fast,
The Castelli Cycling Team

Rated 5 out of 5 stars

Great quality

Love Castelli products

10 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Barry Smith,

Thank you for your feedback! We’re delighted to hear that you love our products.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!

Ride hard, ride fast,
The Castelli Cycling Team

Rated 2 out of 5 stars

Not reviewing the product but the carrier choice

Not reviewing the product - they were okay, but too small when ordering size medium.
BUT you need to change your carrier. UPS is madness. Package took almost 2 weeks till it was finally delivered, after the first attempt. I wanted it to be forwarded to a pickup location which I changed two times in the UPS system but it came to my home address in a wrecked package. The package was damaged and opened and sealed again by UPS. And also to find a return spot was almost impossible as the webpage is not uptodate with there current partners. Never order again at Castelli as long as they are delivering with UPS

9 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Thank you for your feedback. We’re pleased to hear that you found our products to be of good quality. We’re sorry for the inconvenience you experienced with the delivery and return process. We appreciate your comments regarding the carrier service and will take them into consideration to improve.
For any further assistance, please feel free to contact our customer service team through our contact form: https://www.castelli-cycling.com/customer-service/contact-us

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!

Ride hard, ride fast,
The Castelli Cycling Team

Rated 4 out of 5 stars

Company and quality are great. But sizing...

The website and overall customer experience are great, but Castelli product sizing is (still) all over the map. If you're skinny, all you need to worry about is product length. For the rest of us, however, it's tough to find a good fit. Realistic sizing guides for each product would be helpful.

19 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Nathan Frazier,

Thank you for your review! We’re happy to hear you had a positive experience with our website and service. We appreciate your feedback on Castelli sizing.

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!


Ride hard, ride fast,
The Castelli Cycling Team

Rated 3 out of 5 stars

The skinsuit arrived and I noticed the…

The skinsuit arrived and I noticed the lettering on the shorts was cracked and this was before doing the first ride. I’m disappointed as this was a high priced item and should be 100% perfect. It will be replaced but this is an inconvenience that you shouldn’t have to experience if the quality control did it’s job.

19 July 2026
Castelli Cycling logo

Reply from Castelli Cycling

Scott Johnston,

Thank you for your feedback. We’re sorry to hear that your experience did not fully meet your expectations. We appreciate you taking the time to share your comments, which help us continue improving.
For any further assistance, please feel free to contact our customer service team through our contact form: https://www.castelli-cycling.com/customer-service/contact-us

Whether you’re celebrating a win or need assistance, our Castelli Customer Service team is ready to support you. Don’t hesitate to reach out, and check castelli-cycling.com for the latest collections!

Ride hard, ride fast,
The Castelli Cycling Team

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