The chats were easy, clear, having the desire to help and give details more than I wanted. The virtual assistant was happy to feel that he could give you real help. But the virtual assistant needs to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a great website where you can create everything from websites for school projects to a birthday invitation. The only downside is, many templates/designs need you to have the subscription to b... See more
It's a easy to use program that has many different helpful tools. It also promotes creative activity. In addition, it even works well on older computers, unlike some other programs I have tried to us... See more
I love how you can design your own video, presentation or page, but maybe have the layout a little bit more interactive for younger audiences because lots of people are using this platform to design.... See more
Company details
- Software Company
- Cloud Computing Service
- Digital Printing Service
- Graphic Designer
- Web Collaboration Platform
Written by the company
Canva is a global online visual communications platform on a mission to empower the world to design. It’s a simple way to create beautiful designs from presentations to infographics, videos, t-shirts, websites and social media graphics. Need help? Get customer support, 24/7 here: https://www.canva.com/help/get-in-touch/
Productivity, meet creativity.
Written by the company
- Canva’s Visual Suite reimagines the way teams work, bringing creativity, productivity, and the power of AI into one platform.
- The most powerful Visual Suite yet. With AI by your side across every format, designing has never been this effortless. And with new design types like email, forms, and coded creations in the editor, you have even more ways to create, collaborate, and bring your imagination to life.
Contact info
110 Kippax Street, 2010, Surry Hills, Australia
- canva.com
4.0
Great
6K reviews
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WEll i had a bad experience
WEll i had a bad experience. I downloaded some music, in canva.. they tried 2 help.. but it was 2 late(corrupted files).. Everytime i make a video and go away from them i come back and i have a blank video.. also the audio does not load.. OK its not their fault.. i have had a stroke.. what wth making a video it takes 10hrs..FRustrating AS hell. BUT they are good Otherwise I wouldnt be in the 5% of creators
20 July 2026
Unprompted review
Love it! Cannot survive without it
Cannot work without it ever. It has made my work so much easier, I don't need to hire a designer or watch tutorials trying to learn adobe (not saying that isnt greate but its complex). Canva just makes everything so much easier.
17 July 2026
Unprompted review
Very swift response
Very swift response, timely feedback and my issue was resolved very quickly. I am quite impressed with the customer service and support I received. The responses didn’t appear or sound automated and my problem was actually solved.
I had problem logging into my account because I couldn’t recieve codes and it was solved in a matter of hours!
14 July 2026
Replied the same day
I couldn’t figure out how I got into one of my accounts and with some brainstorming and help , I was able to retrieve my account. Thanks!🙏
15 July 2026
The support received was fast
The support received was fast, friendly, and there was no hoop-jumping.
17 July 2026
Nice lady but Canva is lacking
The person who helped me was very nice but it took a very long time and my issue never got resolved. She did her best but I’m not pleased with Canva itself. She was able to let me know why I was having the issues I have but unable to change anything. I don’t believe it was her fault. I blame it on the program itself.
18 July 2026
problem
because I am trying to find photos, and all that shows up are things that I need to pay for, and I don't want premium.
19 July 2026
Such a helpful platform
Such a helpful platform. Makes designing attractive post or documents so easy. Not sure how we even did this kind of thing before.
19 July 2026
I don't like it
19 July 2026
Dear Canva Customer Support,
Dear Canva Customer Support,
I would like to express my sincere appreciation for the outstanding customer service I received.
My experience with Canva has been excellent. After I explained the issue with my order, your team processed my refund the very same day without any hassle or additional questions. I was truly impressed by how quickly and professionally the matter was resolved.
Thank you for making the process so easy and for providing such exceptional support. This positive experience has reinforced my confidence in Canva, and I look forward to continuing to use your services.
Thank you again, and please extend my appreciation to everyone involved.
16 July 2026
Great thank you for your kindness and…
Great thank you for your kindness and profesionalism.
17 July 2026
Canva review
It's a great up when you have a subscription, but when you don't it is just annoying. It is also bad on mobile.
15 July 2026
The Canva Experience.
The Canva Experience.
Canva as a product is great. Response to my repeated emails was also great. But your policies were so unyielding, that I had to cancel all of my team. Will not be doing business with Canva moving forward.
18 July 2026
Great!!!!!!!
14 July 2026
Quick response with suggestion for the…
Quick response with suggestion for the next project!
16 July 2026
Ease of use of the application and the…
Ease of use of the application and the number of functions.
18 July 2026
Excellent platform for designing
18 July 2026
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