James Kerins

From start to finish, it was a pleasure to deal with SolarSmart.
Paolo was very informative, honest and knowledgeable from the sales perspective and we never felt pressured into making a decision unlike some of their competitors.
Conor and the lads were very professional on the day of installation. Their work was very neat and Conor was great at explaining how it all worked. System works great and app is very user friendly.
Would highly recommend if considering a solar panel system for your home.

I called to the store on Monday afternoon to purchase a tv for my parents. Despite spending 20 minutes browsing, no member of staff was approached me to assist me.
I queued at the checkout where there was 2 members of staff but the queue was 6 people long.
Eventually I got the attention of a store host. I asked about the availability of a certain model of rv and he Eventually was able to call on a colleague to get the tv.
No attempt was made to advise me on the model or any special offers the store had on tvs.
Luckily I had my research done pior to my visit otherwise I would have gone elsewhere.

The initial confirmation email said there would be delay of 8 days. After 12 days i had no update.
Sent a message via Instagram which I did not get a response till Friday the 13th. I also sent a message via your mail service which did get a response within 24hrs.
I understand with this time of year staff are under greater demand but was disappointed with the slow communications.