Mauritz

I have had nothing but a pleasent experience with them. I have ordered many components (for PC builds) on several occasions from them. I have always recieved my packages on time, and I have even been lucky enough to recieve a tower within 24 hours of ordering. I enjoy shopping on their site.

I have not yet had to contact customer support.

I ordered a couple of items that were in-stock, delivery took around a month. Once delivered some of the items were open and broken while others looked like second hand items. I tried to contact 1001hobbies.nl but they have yet to respond, and it has been almost a week now.

I would avoid this place entirely, not only do they lie on which items are in-stock, but their customer support is non-existent.

A sales representative named Lianne came to my door on the 16th offering a monthly plumbing subscription service. I explicitly told her that I was not ready to commit and only wanted a phone call to get more information and have my questions answered.

She assured me that if I filled out their form—which included my contact details, bank information, and a signature—it was strictly so they could call me within 5 days to ask if I wanted to proceed with a contract. I trusted her word and signed.

The 5 days have passed, and I never received a call. It is now completely clear that this was a deliberate lie and a trap to trick people into signing a direct debit mandate under false pretenses.

I have officially revoked my signature, cancelled any supposed agreement using my 14-day statutory cooling-off period, and demanded a full removal of my personal data from their systems in accordance with the GDPR.

I strongly refuse to do business with a company that resorts to tricking consumers to trap them into subscriptions. Be warned and do not give them your details!

First time making use of the service from OrzGK. Ordered two small Star Wars figures. The packaging was very secure, and it arrived a bit earlier than expected. Allen kept me up-to-date on the progress and steps required to get my figures. Overall, the service was good.

It seems that Amazon condones the actions and manner in which its service providers handle customers. Amazon uses PearsonVue for its examinations (AWS), but when PearsonVue has low standards and close to zero customer support with a bad reputation, Amazon doesn't care. After logging a formal complaint with PearsonVue and they waved it form the hand, Amazon responded that it is my problem and they don't care.

How can you not care about the way your customers are treated at a service provider (for your exam - AWS)? This showcases that you only want money and screw the people and your customers!

I had to write an exam online and from the start the interpretation of policies were questioned. Vikash couldn't speak English clearly, nor properly. His definition of "out of arms reach" means not in the room. Apparently my arms can grab items over 4 meters away without moving.

Their policies as stated contradicts what their employees (for their sake I hope they are contractors instead) enforce. They fail to provide even the first criteria of English speaking personnel in an English exam!

After this incident I logged a complaint which was swiftly ignored and waved from the hand. This isn't the type of company you want to deal with.

Avoid them as far as possible, and if you really can't, establish your own company to do their work. It will be easier and less frustrating than dealing with them!

Avoid them as if the plague!

A couple of years ago we purchased the complete set of Hexclad pots and pans. But last week we noticed that one of the pots had chipped (not scratched) its non-stick coating. So on Tuesday I logged a support ticket against their lifetime warranty and they responded within minutes. I provided them the information they requested and within an hour m y request was processed and approved. The next day I received the replacement pot.

Now it might not sound like much, but within 24 hours, I logged the ticket, the ticket was actioned and processed, and delivery of the replacement. This is what customer service is suppose to be!

Great job Hexclad, be an example for the others on how customer service should be done!

Highly recommended!

I recently acquired the Leviathan axe from the Ancient Smithy in Ukraine, and I couldn't be more impressed. This isn't just a weapon; it's a work of art.

From the moment you hold it, the quality is evident. The head of the axe is solid and exceptionally well-made, giving you confidence in its durability and power. Complementing this is a robust wooden handle, providing a comfortable and secure grip. The axe has a good, substantial weight to it, feeling perfectly balanced in hand – neither too heavy nor too light.

Overall, the axe looks epic. You can genuinely see the passion and incredible craftsmanship that went into its creation in every curve and detail. The Ancient Smithy's dedication to their hand-forged weapons shines through in the final result.

I would highly recommend the Ancient Smithy to anyone looking for authentic, high-quality hand-forged weapons. Their skill and artistry are truly remarkable.

I tried the Metallic gold, and it is just a bad paint. It is more expensive than other leading brands, it can't be applied with a roller or brush as it leave stripes, and I need about 5 layers of it. The base color is light beige and the color is still not correct. The paint can doesn't provide any useful information such as how long to dry or how long before you can apply another coat of paint. I am really disappointed in this as I had high hopes. I would recommend you get a leading brand (which this is not) when you need a metallic paint.

The gardening services provided by De Tuinmennen were exceptional. From the initial consultation to the completion of the project, their professionalism and expertise were evident. Their pricing was competitive, and the quality of their work exceeded expectations. The team demonstrated a high level of knowledge and skill, and their communication was clear and effective. Additionally, their attention to detail and commitment to customer satisfaction were commendable. I wholeheartedly recommend De Tuinmennen for any gardening needs.

Signing up was easy and quick. I even received the router within a couple of days. Getting the router connected and up to the promised internet speed was a different story. But we made it work and only ever got a third of the speed we were suppose to.

After relocating, I stop my services with them 3 months prior. I had purchased my router cash from them the day I signed up.

I still receive emails about outstanding balances, and returning the router even though I have forwarded them my account statement from them showing the account is settled in full and that the router was purchased. This started 2 years after my termination with them. I kept on trying to contact them to get everything sorted, but after 6 months of no response from there side (emails, phone calls) I have stopped trying. Their customer support service is non-existent.

I would not recommend to use rain in South Africa. Much rather use Afrihost or one of the other well established internet providers.

Leaving the property: Our landlord has chosen Rotsvast as the agency to rent out the apartment when we leave, but the agent isn't trustworthy. He refuses to compromise viewing times and insists that I stop working and cancel my summer vacation to fall in with his plans. He constantly lies to us as well. When he came to take the measurements of the apartment, he told me that there will be a separated checkout process where they inspect the property, so I left him to go about his business. Later, I hear from the landlord that there was an inspection of the property done by him containing wrong information (we have construction across from us, and we are busy packing). The property they have listed also has pictures of 6 years ago (3 tenants ago), the wrong energy rating, and the wrong description of type of appliances.

Do not trust or believe what the Rotsvast agent tells you. They don't care, and they are not in the business to be cooperative. Avoid them as far as possible.

First interaction with them in 2022: Our first place to rent, being new to the Netherlands, the agent from Rotsvast refused to speak English with us. She skimmed over a lot of the details such as the damaged walls, the damaged floors and the stove & oven not working. She also said that everything will be repaired and fixed before we move in and then told us to use a utility company for our power and gas as it was the only one in Hilversum. Not knowing better, we did as she said just to realise later on that it was one of the most expensive utility companies, and that there were multiple other companies providing power and gas to Hilversum. The repairs never took place, and we had to get another oven, get an electrician to do the electrical work, and get other handyman services to assist us in making this place liveable.

The service was friendly (in Dutch) and convincing. But take what they tell you with a pinch of salt.

We had 4 curtain raillings installed. The 'expert' did a poor job in that there are multiple holes in the wall that was done (example, there are two screw that hold a bracket, but 5 holes were drilled). Then for half of them, the 'expert' thought it wise not to use hammerfixes which was provided with the packaged bracktes (for concrete walls). The other half he decided to use his own screws which were twice as long and three sizes bigger than the original ones that come with the package. To top it all off, he was on a call for 20 min, and only worked 68 min which means he charged me for 2 hours. I was not home, because you trust the 'expert', my mistake. As a warning, be home and supervise everything done. Inspect it after each hole is drilled.

PS. You are better off to just do it yourself.