MH

Mark Hancock

United States

Reviews

Review of Flight Network


Rated 1 out of 5 stars

Shorted Refund from Cancelled Flight Due to War

We booked a flight from Tel Aviv to Istanbul prior to the war. As a result of the war, the airlines cancelled our flight. In seeking the refund, they shorted us $300. I called and talked to their customer service about this. They said they would look into it. They did indicate that the insurance $100 wouldn't be refundable. I just received an email saying they will pay us another $137, but items like seat assignment and luggage might not be refundable. Incredibly stupid since they have the refund for those items from the airline. This is after 5 calls and 2 chats with them. We are still shorted. I'm guessing it is the profit they receive from the airlines.

13 May 2026
Unprompted review

Review of HelloFresh US


Rated 5 out of 5 stars

Quality Food and Easy to Follow Instructions

Easy to follow recipes with great guide. Are usually pretty quick to make and delicious.

1 November 2025

Reply from HelloFresh US

Hi Mark,

We’re glad to hear the recipes have been easy to follow and quick to prepare and that you’re enjoying the delicious results! Thanks for sharing your experience and for taking the time to leave us a 5-star rating – it’s much appreciated!

Warm regards,
The HelloFresh Team

Review of HomeExchange


Rated 5 out of 5 stars

HomeExchange is an awesome platform

HomeExchange is an awesome platform. We have gone on so many more trips than we otherwise would've. Generally you are in local areas and you get a better feel for how they live in that area. Additionally, you need to be aware most the time you are staying in someone's primary house, so if you like pampering of a hotel, you won't find that here. However, everyone's house we have stayed at have been wonderful hosts offering excellent suggestions on their favorite places to eat and things to do.

27 June 2024

Reply from HomeExchange

Hello Mark,

Thank you for your review.

We're thrilled to hear that HomeExchange has enabled you to take more trips and enjoy local experiences. We agree that staying in someone's primary home offers a unique and authentic travel experience, and we're glad you've found your hosts to be wonderful and helpful.
If you ever need assistance or have more feedback to share, please don't hesitate to reach out. Happy travels!

Happy HomeExchanging!

Your HomeExchange Team

Review of SellMyTimeshareNOW


Rated 5 out of 5 stars

Used 3 Times Excellent

I've bought through SellMyTimeshareNow 3 times and have found them always professional and timely with their communications. Jason is very professional and great to work with. They help you through the process and keep you informed at all stages.

4 April 2024
Unprompted review

Reply from SellMyTimeshareNOW

Thank you for your continued trust in SellMyTimeshareNow, Mark! We're delighted to hear about your positive experiences. Jason and the team strive to provide professional and timely service, and it's wonderful to know we’ve met your expectations. We appreciate your feedback and look forward to assisting you again in the future - Congratulations!

Review of Synchrony Financial


Rated 1 out of 5 stars

Buyer beware

Buyer beware! I bought two high end mattress from a mattress store. They would not discount one of the brands, but they could give you 60 days no interest through Synchrony Bank. I thought why not. Big mistake! I set up the bill pay to electronically, so no US postal involved, deliver the payment 2 days early. Somehow Synchrony didn't post the payment, and charged my a late fee. I called their automated system and it waived the late fee. However, for some reason my minimum went up, so I was short paying them. I try to set things up so I don't have to worry about monthly payments. Meanwhile in a few months I have a payment of $86 more than what I should pay. I called and complained. I'm paying the penalities and going to pay my bill 10 days early. Hopefully this works. THIS IS NOT A BANK YOU WANT TO SET THINGS UP AND NOT STAY ON TOP OF.

2 February 2024
Unprompted review

Review of HomeExchange


Rated 5 out of 5 stars

I've been a member for several years

I've been a member for several years. The platform is an excellent tool for traveling. We have traveled all over US, Canada and France. In addition, we had recently a small problem which their customer service handled it quickly and completely to my satisfaction. Mandy was excellent to work with on the issue.

6 December 2023
Unprompted review

Reply from HomeExchange

Hello Mark,
Thank you for your review.
Happy HomeExchanging!
Your HomeExchange Team

Review of HomeExchange


Rated 5 out of 5 stars

Wonderful Service

We have been a member of HomeExchange for two years. It has been a wonderful to stay in others homes and share our own. Recently we had a problem with an exchange and HomeExchange stepped right in to help rectify the matter. Their customer service is excellent.

2 August 2022
Unprompted review